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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2190 results found

  1. 63 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Place multiple space categories ooo or house use at the same time.

    63 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. "When making group reservations, it is usually important to guests that the group stays together as much as possible. Therefore, as group reservations can sometimes be randomly assigned to spaces, this requires manual reorganization. Added functionality to automatically allocate group reservations to adjacent spaces would eliminate this need for reorganization and improve your guests' experience."

    63 votes

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  4. Right now, going through each stay restrictions requires your read each specific variable. However, just each restriction should be able to be named so that we can quickly figure out what each one does by title instead of reading through each variable.

    62 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. Display the number of customers in the room directly in the timeline.

    62 votes

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  6. Properties should be able to filter their reservation report by product to measure the production linked to x product

    62 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. The timeline should be ordered by number and not only by categories, as every PMS does, instead of showing only by categories. By categories, the timeline is a real mess, since you have room numbers totally mixed.

    61 votes

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    Hello from the Mews product team,

    Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. we wish to be able to set a maximum limit of rooms bookable by a client (absolute limit and limit by room categories) in order to avoid privatization of the establishment, for example.

    61 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. It would be helpful if the task section had the option to add pictures when creating a task. This is essential for both cleaners and maintenance team where having a picture that shows the issue is vital.

    60 votes

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  10. To add a column in multiple Reports (manly Accounting Report) with the Reservation number of the guest (Booking number). This could be used as a Primary Key to connect the different reports.

    This could help us merging reports like Accounting Report and Reservation Report that right now are used for multiple tasks and requires hours of manually work from Finance and Operations teams.

    The name of the guest can change before/after the check-in. So, name of the guest is not working good for merging reports.

    59 votes

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    Hi, we are currently working on ability to link both payments and charges (including additional products) to the reservation, and that reservation number will be populated in the Accounting report. 

  11. Dear colleagues,

    At this moment we can assign employees to the room but we can not cancel, it is only possible to override.

    It generous few problems:
    - in the next day room is still assigned to the same employee, a filter of the unassigned room is useless
    - everyday assignments must be made very carefully, checking when the room has been assigned, yesterday or today
    - it is not possible to make a report of an assigned room from the past, the system shows the only current assigned

    Please take into consideration the following changes:
    - cancel assignment -…

    59 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated the title to reflect your request. This request has been updated and set as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Fast forward to overbooked reservation in timeline

    it would be a nice feature, if we had the function to klick on the red bar (when overbooked in a category) in the timeline to fast forward directly to the (next) overbooked reservation.

    Currently we have to do it like that:
    To quickly find an overbooked category, follow these steps:
    1. Go to the Reservation report from the dashboard or Main Menu > Reservations > Reservation Report.
    2. Use the following filters: Mode: Detailed, Filter: Arrival, Start: Today’s Date, End: As far into the future as you wish to go, Status: Confirmed,…

    58 votes

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  13. If a guest has booked a rate that is Full board for example(dinner inluded in the rate), the POS has to recognize this and when posting a dinner for example; Mews has to allocate it to the right cost center and hide it from guest bill (because it's included in the rate)

    58 votes

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  14. Stay date restrictions for vouchers

    58 votes

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  15. Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
    It will allow us to be more efficient, avoid changes and manual work.

    57 votes

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  16. There should be a possibilty to round up rates as customors wish. As per example here in Switzerland the smallest coin is CHF 0.05. Some prices, e.g. set up with a percentage off the base rate, are shown as CHF 181.07

    57 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Having the option to print bills & invoices either in detailed mode or rather in one line per item.

    56 votes

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  18. Working on multiple future bookings from the timeline it does not make sense that after every refresh of the browser, the date jumps back to today. Could work great with toggle on and off fuction

    55 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. please add a filter to all reports in order to choose specific number of room types and not only one. or a selection of the floor

    55 votes

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  20. To have the possibility to have different cancellation policies for different periods within the same rate group.

    55 votes

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