384 results found
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Top/Frequent Guest Report
Would be very useful to have a report in Mews that lists our hotel's most loyal guests, who have stayed/spent the most. This would make it easier to identify the guests e.g. for recognition purposes.
107 votes -
Schnittstelle Beherbergungsstatistik
Mews braucht dringend eine Schnittstelle für die Meldung der monatlich erforderlichen Beherbergungsstatistik. JEDES Hotel in Deutschland muss diese Meldung monatlich einreichen. Warum gibt es in Mews weder eine Schnittstelle für e-Statistik.core noch einen passenden Report, der auf dem Portal importiert werden kann.
Aktuell muss ich die Daten manuell in einem Formular auf IDEV eingeben. Bitte handelt schnell um diese unnötige Arbeit zu automatisieren bzw. zu vereinfachen.17 votes -
Group by Room number instead of Spaces
Guest in House report: Sorting out the order by Room Number. now it is possible only by using spaces which doesn't put the list in practical order. Would be nice to get the report out ordering by room number so its easier for the breakfast staff to read the report
5 votes -
MEWS BI
Recent on-screen message:
"Mews Analytics will be retired in early 2026. Explore the new Mews BI and share your feedback to help us get it ready for you."
Thank you for the information about the planned retirement of Mews Analytics in early 2026 and for the opportunity to explore the new Mews BI and provide feedback.
For us, it is essential that all currently used Manager Analytics reports are fully mirrored in the BI tool, ideally as curated dashboards. At the moment, however, several key reports are missing, in particular “DAILY”, “Dashboard YoY Comparison”, and “PickUp Analytics – PickUp per…
3 votes -
Accounting Report: Dashboard Shortcut
Consider removing "Ledger Activity Report" and replacing it with Accounting Report (Order Items Report) on the Dashboard shortcut.
3 votes -
Average length of stay
It would be nice to have more interesting data in the reports - namely the average length of stay. Cherry on top: having it as a discriminant in order to compare average length of stay between sources, segments, age groups... Just a thought. 'Casue even the Extranet from Booking.com can tell me that much - but not my PMS? Ahi ahi ahi...
2 votes -
Customer Insights Report
The "customer insights" data Mews gathers at the customer profile level should be reported in one place so clients can make use of the stats to create promotions or programs to incentivize their guests.
Stay Frequency Analysis: Number of stays per customer within a selected period.
Revenue Contribution: Total spend per customer (room + POS).
Visit Patterns: Average length of stay, seasonal trends.
Engagement Metrics: Use of amenities, special requests, or participation in promotions.3 votes -
cashier report
The export of the cashier report is only available as a pdf-file. Therefore we are not able to send an excel file to our bookkeeping department or to our trustee in order to be able to check incorrect cash balances
3 votes -
Space upgrade report
Create a report that shows space upgrades purchased through Online Check in
16 votes -
Include the payment requests in the export of the payment report to track them.
At the moment, when filtering the payment requests in the payment report, they are displayed but when you click on export to Excel, there is no data about payment request. Which makes it impossible to track. Since the payment request is one of the filter provided, it should be available in the payment report excel document
7 votes -
Include Optional Bookings Data in Availability & Occupancy Report Export
Currently the 'Optional Reservations' and 'Optional Blocks' are available in the dashboard view of the Availability & Occupancy Report. However, this data is not included in the export. Please make this data available in the export as well so we can work with it.
21 votes -
ClickUp x Mews Business Intelligence Integration Idea
Connect ClickUp with Mews Business Intelligence to create a live sales performance dashboard that reflects real time CRM activity and confirmed revenue. Sales tasks in ClickUp can be filtered by status such as Hot Lead, Proposal Sent, Closing Soon, or Closed Won. Once a deal is marked as closed in ClickUp, the data flows into Mews BI to reflect total sales pickup, revenue pace, and conversion trends.
This integration would allow the team to:
• Track total Sales Closed versus pipeline value directly inside Mews
• Monitor Hot Closing opportunities and expected pickup for upcoming periods
• Align CRM actions…1 vote -
[email protected]
Inspected TWIN - be able to highlight that a room has been set as a twin. Zip-link beds can be either king or twin but no discernible way to identify that the room has been set as a twin.
1 vote -
Timeline colors
Groups and individual reservation need to have different colours in the Timeline. It really makes a a difference if you can difference visually your bookings.
1 vote -
New Reservation report show grouped by arrival date open
The old reservation report shows Grouped by arrival date easily with all dates open. New reservation report collapses the reservations with this grouping under each arrival date so that you need to click open each date separately to see the reservations. This is used daily to check through what has come in and the automatic collapsing adds unnecessary clicks to the daily process. Either update New reservation report to not auto-collapse when chosen Group by or keep the old reservation report active.
1 vote -
Accounting Report: Filter Payments According to Specific Accounting Category/Service Filter
Currently, you can filter out the report by specific Service or Accounting Categories for the revenue portion.
However, we cannot filter out Payments "associated" and recorded for that specific revenue. Especially if we are looking at specific POS Room Charge Revenue that is posted on the rooms.
It would be useful to be able to do so for further analysis.
2 votes -
Store and pull reports for guest allergies
We need a way to notate guest allergies in their profiles and pull reports. At minimum, we need a way to be able to pull a PRINTABLE report that includes reservation notes, where we are currently noting allergies for our kitchen and housekeeping staff. This is vital to operations for our property and for our kitchen specifically. Our chef currently has no way to efficiently and effectively pull guest food allergies directly from Mews when he is writing the breakfast menu. We are forced to use a separate system which, naturally, causes food allergies to occasionally fall through the cracks…
37 votes -
Respect Registration Card Ordering & Combine Guests/Companions in Print Functionality
Current Behavior:
- Registration cards can be printed, but the print order does not reflect the sequence configured in Mews.
- Each guest and companion currently receives separate registration cards, even when they share the same room.
Problem:
- The print logic ignores the user-defined order, likely due to a static sort or default template behavior.
- Printing separate cards for guests and companions increases paper usage and operational overhead.
Proposed Solution:
- Ordering Logic: Update the print functionality to dynamically apply the configured order from registration card settings when generating print jobs.
- Combine Guests & Companions: Provide an option for properties to combine guests…
2 votes -
out of order
Housekeeping report don't show rooms out of order for anonther date
1 vote -
Ajouter le metrique adresse de l'agent de voyage
Bonjour,
Nous aurions besoin de rajouter un métrique concernant l'adresse agence de voyage/agent de voyage afin d'analyser nos différents marchés.
L'adresse du client aujourd'hui ne nous permet pas de le faire puisque certains de nos agents réservent pour des clients sur d'autres continents/pays.Cela est handicapant pour notre analyse quotidienne.
Merci pour votre aide.1 vote
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