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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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113 results found

  1. When you have a large group with multiple items, why don't the items merge but stay as individuals? This makes for a really long receipt and wastes paper.

    10 votes

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  2. hello together,

    we would love to welcome our loyalty member in a special way to our breakfast.

    As we are using the product list to check who has breakfast included, we would love to be able to add the colum “loyalty program” and/or “guest notes” to the checklist.

    I believe that this is an awesome step into the loyalty topic which MEWS is focussing more now as per the MEWS roadmap (2weeks ago).

    As well other PMS system do not have this feature I believe.

    11 votes

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  3. Ensuring the printer emits a sound each time an order ticket is sent to the kitchen.

    14 votes

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  4. I would like to have the stay dates included to the product checklist. We're using the product checklist at the host desk in breakfast and we would like to see at first glance if it's guests' first time having breakfast or if they had breakfast before. We can then either explain the breakfast buffet set-up or 'welcome back the guest.

    7 votes

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  5. be able to add Tip via the Mews Terminal via Mews PMS

    27 votes

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  6. Enable the ability to process negative sales, allowing refunds to be issued to guests through negative transactions.

    13 votes

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  7. Auf den Rechnungen von MEWS POS werden alle Produkte einzeln nach Bestellung aufgelistet. Es wäre schön und übersichtlicher für alle, wenn die Anzahl der Produkte zusammengefasst auf der Rechnung und auch in MEWS POS sind. Dies wäre übersichtlicher

    7 votes

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  8. When splitting the bill when paying it would be easier to if you could see the items instead of only money amounts and a black back ground.

    7 votes

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  9. Enable the ability to divide outlets and assign products to a specific outlet, ensuring that only the items linked to a particular outlet are visible.

    10 votes

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  10. In our previous system, it was possible to adjust the font size on order slips. The current font size in the new system is too small, causing frequent issues in the kitchen.

    Typically, kitchen staff across all stations could easily read the slips, but this is no longer the case. The small font size is slowing down operations and increasing the risk of errors.

    We kindly request the ability to modify the font size on order slips to ensure smooth kitchen workflows. Your prompt assistance with this matter is greatly appreciated.

    9 votes

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  11. The ability to process a sale and send it as an invoice in the POS without registering it as a payment. This ensures the invoice remains open until the payment is received in the bank.

    8 votes

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  12. Allow owner of POS Merchant to configure the mapping between POS and PMS. Having to create support requests to change mapping every time you add new accounting categories, spot any mis-mapping or want to make some internal changes is not productive.

    3 votes

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  13. Enable the option to disable the guest count confirmation function at the table.

    8 votes

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  14. Il serait très intéressant de pouvoir personnaliser nos tickets de commande afin de simplifier et de rendre plus rapide le travail en salle et en cuisine.
    Mettre d'abord l'intitulé de la commande puis le numéro de la table après.
    Pouvoir augmenter la typo de la commande serait très bien.
    Pouvoir mettre en gras "en direct" / "suite 1" / "réclame".
    Une visibilité du ticket claire permettra à toute l'équipe d'être plus rapide et d'éviter des erreurs.

    Vous pouvez nous contacter pour avoir un exemple.

    En espérant que notre idée puisse se faire.
    Merci à tous.

    2 votes

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  15. There needs to be differenct currencies - our guests can pay cash in DKK, EUR and USD. The system should show how much the guest gets back ind DKK.

    9 votes

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  16. Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    5 votes

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  17. Right now the reports that can be downloaded merge the same product, providing a cumulated sum of the quantities sold.
    It could be very helpful to see every product's transaction/sale so i can have a clear idea on how it periodically perform and what's the trend. Right now i cannot achieve this. I'd need to download a very granual report (daily, hourly) and do this for all the timeframe i'm interested in, which is unfeasible.

    2 votes

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  18. When splitting the bill from table layout it would be helpful to have multiple splittings at the same time. You could split a bottle of wine between 2-5 persons at once.

    4 votes

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  19. We would like to see in POS if the guest has pre-authorized credit card on room - so the guest can set food & beverage on his room bill.

    2 votes

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  20. Aktuell gibt es ja bereits die Modifikatoren Funktion. Diese muss allerdings immer verpflichtend aus- oder abgewählt werden. Wenn z.B. Ernährungswünsche wie "Glutenfrei" oder "Laktosefrei" gewünscht sind ist ein Modifikator nicht sinnvoll. Hiefür wären eine Art vorgefertigte "Hinweis-Vorschläge" hilfreich, um diese häufig auftretenden Hinweise nicht immer über die Tastatur eintippen zu müssen.

    1 vote

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