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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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14 results found

  1. Sound Notification on Kitchen Printer

    Ensuring the printer emits a sound each time an order ticket is sent to the kitchen.

    11 votes
    idea to upvote  ·  2 comments  ·  Back office  ·  Admin →
    How important is this to you?

  2. Negative Sales Functionality

    Enable the ability to process negative sales, allowing refunds to be issued to guests through negative transactions.

    11 votes
    idea to upvote  ·  1 comment  ·  Back office  ·  Admin →
    How important is this to you?

  3. Split Outlets Functionality

    Enable the ability to divide outlets and assign products to a specific outlet, ensuring that only the items linked to a particular outlet are visible.

    9 votes
    idea to upvote  ·  1 comment  ·  Back office  ·  Admin →
    How important is this to you?

  4. Creating an Invoice in the PMS

    The ability to process a sale and send it as an invoice in the POS without registering it as a payment. This ensures the invoice remains open until the payment is received in the bank.

    7 votes
    idea to upvote  ·  2 comments  ·  Back office  ·  Admin →
    How important is this to you?

  5. Guest Count Confirmation Feature

    Enable the option to disable the guest count confirmation function at the table.

    6 votes
    idea to upvote  ·  1 comment  ·  Back office  ·  Admin →
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  6. report

    With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.

    2 votes
    idea to upvote  ·  1 comment  ·  Back office  ·  Admin →
    How important is this to you?

  7. Have the production printer printing 2 or more tickets instead of one.

    Currently there is a field called "Auto printer mode" which allows to select the number of tickets to be printed for each order. But this field does not work for production printers, only for receipt and cash drawer printers) and the only solution is to attach a printer several times to an outlet if an order ticket should be printed several times. This means reentering the printer definition (IP address, model, etc.) several times, as there is no way to simply duplicate a printer with a button. Why not adding a field in the printer definition which specifies how many…

    1 vote
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
    How important is this to you?

  8. Have the possibility to automatically switch the Outlet depending on business hours

    Currently there is a field "Business hours" in the Outlet definition. Why not enhancing this field to enter Outlet start and end times, and automatically open and close outlets depending on business hours.

    1 vote
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  9. Tablet Auto Log Off

    I will waiters keep forgetting to log off can you put a 15 second timer on the tablets which logs them off automatically?

    This will ensure the right is getting the credit for the order.

    3 votes
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  10. Linking table layouts with revenue centres and outlets

    Different table plans for various areas or locations.
    The ability to link revenue centers to specific table plans.
    A streamlined process for staff to select the correct area or outlet.

    Linking revenue centers to specific table plans involves setting up distinct outlets and ensuring each outlet has a default revenue center. This setup simplifies operations for staff by automatically associating tables with the correct revenue center and outlet.

    The expectation is that staff will not need to manually change the revenue center, as it will be pre-configured based on the table layout they select. This approach minimizes errors, simplifies the…

    3 votes
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  11. Fonctionnalité

    Il serait impératif de mettre en place le système de réclame directement sur le produit. A l'heure actuelle il est nécessaire de créer un Bundle avec un produit pour lui attribuer une réclame par défaut. Pouvez vous mettre en place le système de réclame directement sur les produits, cela éviterait un bon nombre d'erreur et de doublons lors d'un service. Cela permet aussi de communiquer directement la bonne information à la cuisine.

    1 vote
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  12. Synchronisation et améliorations

    Bonjour, serait il possible de faire en sorte que lorsque une modification est réalisée sur le back office celle ci se synchronise automatiquement sur le POS. Il serait aussi super de pouvoir gérer les interfaces et le positionnement des articles directement via le back office pour que cela se mette en application sur le POS

    1 vote
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  13. Modifikationen mehrmals auswählen können

    Modifikationen, 1 Stk. Brot, 1 Stk. Konfitüre, mehrmals auswählen können.

    0 votes
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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  14. Vorlagen Kassenzettel/Rechnung/Webansicht ändern

    Vorlagen der Kassenzettel manuell bearbeiten und verändern zu können.

    0 votes
    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
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