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  1. Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).

    17 votes

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  2. Mews Development Team,

    It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.

    We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…

    6 votes

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  3. The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
    -The loyalty program
    -Membership Number
    -Membership level

    The request was for:
    -Marriott Bonvoy
    -Preferred hotels and resorts

    3 votes

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  4. enable a "grace period" for key cutter integrations to account for late checkouts, etc. When a guest adds a late check-out to their reservation, or when we enter it as a product, it should change the time to whatever the late check-out in that property is

    3 votes

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    1 comment  ·  Admin →
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  5. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    3 votes

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  6. At the moment, we can't sell Mews POS in Portugal due to lack of certification and we don't have other POS which we integrate with. Most of the prospects have PMS + POS solution with local Portuguese providers.

    16 votes

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  7. 6 votes

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  8. Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    20 votes

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  9. There is no means for integrators to inform guests how or when their payment will be settled in MEWS.

    It would be helpful if MEWS could expose this in the rateGroups/getAll endpoint.

    4 votes

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  10. 2 votes

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  11. UMNION GmbH integration for a CRM

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  12. The new reservations/getAll endpoint & the new bills/getAll endpoint both use a new AccountId(s) field. This field can contain a customer or a company.

    In the case of the reservation AccountIds field, we would possibly need to do two requests per AccountId to fetch the required information.

    It would be a lot easier if there was an accounts/getAll endpoint where we could fetch the information with just a single request.

    7 votes

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  13. 2 votes

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  14. Being able to add Resdiary bookings in the Mews confirmation email

    2 votes

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  15. All in one e-com platform widely used in the UK (spa bookings, voucher bookings, etc)
    https://journey.travel/products/ecommerce-platform#lnd28o7k

    2 votes

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  16. Integrate mews with instagram book now button so guests can book direct in the platform

    2 votes

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  17. 3 votes

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  18. 3 votes

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  19. In order to show system user activity across Mews we need the ability to list users via the public API.
    For example see id, name, username for the user who checked in a guest or added a particular note.
    Many entities today have for instance "Created by" or "Updated by" fields, but I have not found a way to retrieve the actual user or all users.

    This functionality would help us show which employees have interacted with customers and assist in followups and other customer related processes.

    4 votes

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  20. When Booking.com cards or Expedia cards are invalid, can we have a task created like we have when cards expire?

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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