490 results found
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Add a field to reservation/getAll API: Confirmation Email (and other emails) was sent TRUE/FALSE
For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.
9 votes -
Add Webhook ServiceOrderCreated
It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.
9 votes -
Connection to Zenchef
In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker
9 votes -
Secret Box
Secret box is a widely used integrations managing gift vouchers
11 votes -
Resdiary table booking without e-mail
We need to book a table without e-mail on guest profile.
E-mail can be deactivated in ResDiary and this should also be possible in Mews, when making a table booking.5 votes -
Mews Connector as a service
Make Mews Connector available as a service function. This would improve the functionality of the interface within a server environment.
4 votes -
Google Hotel Search Integration - Critical
Mews Development Team,
It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.
We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…
16 votes -
Resdiary table booking through the Mews booking engine
We would like to give the guest possibility to book a table in Mews Booking Engine - and it should be possible to book a table in Guest Portal - we are using integration ResDiary. Their answer:
As this integration was developed and is managed by Mews, they are best to check with them if there are any planned improvements and any requests to their team for consideration.
4 votes -
Channel Manager API - include the date of birth & occupation of customer
Include the following information related to the customer for the Channel Manager API :
date of birth
occupationhttps://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer
There are two partnetrs who have requested this feature : Temairazu / Dirs21
7 votes -
More specialised Webhooks (e.g., only when reservation Status changes from Confirmed to Strarted)
We would like to propose more specialised Webhooks.
Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).
3 votes -
Child Pricing on Products
Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).
20 votes -
Pre-Checkin-State
Hi,
in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.
4 votes -
Fixsus Integration
Fixsus is a Facility Management System based in Belgium, automating heating and airco.
2 votes -
2 votes
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Request to add OTA/Booking source name value in addition TravelAgencyId
Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.
2 votes -
Catching mealplan code from the Connector API
In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.
Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.
3 votes -
integration with Whatsapp Business
An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.
4 votes -
Loyalty program by Synxis
The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
-The loyalty program
-Membership Number
-Membership levelThe request was for:
-Marriott Bonvoy
-Preferred hotels and resorts7 votes -
Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
6 votes -
Need an option to enable/disable webhook events for multiple properties
If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.
Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.
Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.
Thanks.
4 votes
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