492 results found
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Expose Occupancy Override Adjustments via Connector API (rates/getPricing)
Problem
When using the rates/getPricing endpoint, the API currently returns pricing information such as EmptyUnitAdjustment and ExtraUnitAdjustment, but it does not expose the actual per-day occupancy override values configured in the
Mews Pricing screen.In Mews Operations, revenue managers can override occupancy adjustments for specific dates (for example, changing the negative adjustment applied for single occupancy on selected days). These overrides are visible in the UI but cannot currently be retrieved through the API.
This creates a gap between what is visible in Mews and what external systems can access.
Use case
We use the Mews API to feed pricing…
3 votes -
Add Currencies array to Enterprises endpoint.
Currently, the Enterprises endpoint provides nearly all of the required data for retrieving information about properties within a portfolio using portfolio tokens. However, one important piece of information is missing: the Currencies array, which is currently available via the Configuration endpoint.
At present, retrieving property currency information from the Configuration endpoint requires specifying the EnterpriseId in the request. This means that for a portfolio containing, for example, 100 properties, a client would need to make 100 separate requests to the Configuration endpoint instead of a single request to the Enterprises endpoint. This significantly increases implementation complexity and the number of…
10 votes -
enhance get channel manager to work similar to get all reservations returning data for all reservations.
At the moment, the Get reservation channel manager details endpoint is designed with a couple of limitations:
• It supports a maximum of 100 reservations per request
• It requires a reservation ID array to be provided
it is practically impossible to use in for our dwh integration as we need to fetch this information for all reservations in MEWS.
So i suggest to make it same as get all reservationss endpoint returning all data for all reservations
1. The ability to make the reservation ID array optional, so the endpoint could behave similarly to Get reservations while returning only…1 vote -
Webhook for closed bills
To retrieve new bills, we currently poll the getAll bill endpoint every minute — even when no new bills are available. As the number of integrated properties increases, this generates a significant and unnecessary volume of traffic on the Mews API.
We'd like to propose a solution: implementing a webhook that notifies the integration whenever a bill is closed, including the corresponding billId. This would allow us to retrieve and process only the relevant bill, rather than repeatedly polling the full list.
We believe this change would meaningfully reduce API load on both sides while improving the efficiency and reliability…
1 vote -
Allow customers to access Mews audit/security logs for SIEM integration
Posted on behalf of JnCQUOI Beach Club: the property would like access to Mews audit/security logs for SIEM integration, so their security team can monitor suspicious activity and investigate incidents more effectively.
0 votes -
native Schlage Encode integrations to allow for automated code delivery for keypad locks
We operate self-check-in properties using keypad locks and would like Mews to support native access code management and delivery for PIN-based locks.
Our ideal workflow would be:
Reservation is created in Mews
Mews automatically generates a unique guest access code
Code is assigned to the room and active only for the guest's stay dates
Mews automatically sends the code through Guest Journey messaging (SMS and email)
Code automatically expires at checkout
Guests do not need to download an app or use their phone as the keyMany independent hotels, motels, vacation rentals, cabins, RV resorts, and self-check-in properties utilize keypad…
1 vote -
Es wäre schön ein Bankingmodul ähnlich dem in HS 3 zu integrieren
Es wäre schön ein Bankingmodul ähnlich dem in HS 3 zu integrieren, welches offene Rechnungen gleich bei evtl. Zahlungseingängen automatisch verbucht und als bezahlt anzeigt. Das lief sehr gut bei HS 3 und erleichterte die Arbeit ungemein.
1 vote -
Support guest-to-guest relationship types via Connector API
Currently, guest-to-guest relationship types (such as parent/child or other underage-related relationships) are available in the Mews UI, but they cannot be created or updated through the Connector API.
For integrations operating in countries where local regulations require declaring relationships between adults and underage guests, this limitation prevents full legal compliance through automated check-in flows.
We would like to request support for creating and managing guest relationship types via the Connector API, including underage-related relationships already supported in the UI.
This enhancement would help partners maintain regulatory compliance while keeping the guest registration process fully automated.
1 vote -
Automatic closing of same-day availability at a fixed time every day across all our Mews accounts
Every day, at the end of the afternoon, our reception teams manually close same-day availability on each of our Mews accounts in order to avoid receiving late bookings that we would not be able to accommodate.
This process is quite time-consuming and remains prone to errors since it is carried out manually.
That would be great to have a way to automate this action every day at 5:30 PM across all of our Mews accounts.
1 vote -
Per-channel control for “Send confirmation email to channel reservations” (enable for Amadeus/GDS only, exclude OTAs)
Hello all, I am raising this request on behalf of the property "Knickerbocker On The Lake".
The property needs to automatically send Mews confirmation emails only for GDS/Amadeus reservations, while not sending Mews confirmations for OTA reservations.
Today, the “Send confirmation email to channel reservations” setting in the bookable service is all‑or‑nothing for all Channel Manager reservations. If we turn it on, Mews sends confirmations for all channels (GDS + OTAs). If we leave it off, Mews does not send confirmations for any channel reservation.
The desired behavior is more granular control over which channel reservations get automatic confirmations, for…1 vote -
iCal export option
Hi,
there are some new OTA-s which would be able to get Mews's availibility if an ical export could be taken out from Mews.1 vote -
Add HMAC payload signing for General Webhooks
General Webhooks authenticate via a token in the URL works, but URL tokens can leak through server logs and proxies.
this is usually solved with HMAC-SHA256 signing. A signature header computed from the request body using a shared secret. The receiver verifies the hash, the URL stays non-sensitive.
We're building on the Connector API and had to add workarounds to compensate.
Would be great to have this natively.
1 vote -
Simple concierge tool integrated with Mews to log and manage guest activities directly within each reservation”
Guest profile
List of activities
Quick-action buttons (restaurant / boat / transfer)
Date and time
Service provider
Notes / special requests
Synchronization with Mews (linked to the reservation)1 vote -
MEWS KIOSK
DEVELOP IT TO MOVILE PHONES , OR A BETTER WAY TO SCAN FOR TABLETS.
1 vote -
Show reservation number for all payments in the payments API
In the Payments API, not all Payments are linked to a reservation number.
This makes it impossible to match off payments against invoices in an external accounting system. This is despite in some cases when looking at a payment in Mews it can be seen to be related to a reservation although sometimes the Reservation field is blank.
In some cases this is explained by someone paying for two or more rooms at the same time. But, this also needs a solution, as it would make sense for the single payment to be matched off against the multiple reservations.
Is…4 votes -
OTA guest messaging to be linked to Mews
This would allow integrations such as Enso Connect to retrieve messages from Mews for the Unified inbox feature
7 votes -
Give access to service fee for additional services via API
Our integration allows guests to book upsells through our application,
which are then posted to Mews. While this generally works well, we have
encountered an issue since adding support for ordering additional services.Specifically, we are unable to locate the service fee through the API before
an order is placed. To ensure transparency, we need to show the guest the
full price, including the service fee, before they confirm their order.
Although I can see the fee by fetching order items after the transaction is
complete, I need to access this information beforehand.2 votes -
Mandatory Address Validation When Enabling “Bill To” on Guest and Company Profiles
Problem Description
When a user in Mews enables the Bill To (Factureerbaar) option on a guest or company profile without a primary address, financial integrations such as SAP fail to process the invoice. SAP requires a complete address for every debtor. This leads to error messages, manual correction work, and delays in financial reconciliation.Requested Solution
Add a mandatory validation step when enabling the Bill To option:Mews should check whether a primary address is present on the profile.
If not, the user receives a clear error message such as:
“Primary address is missing. Please add an address before enabling…2 votes -
Add a field to reservation/getAll API: Confirmation Email (and other emails) was sent TRUE/FALSE
For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.
26 votes -
Guestcards Mews x Feratel
I was wondering if there could be a connection between Mews and Feratel where we could just open guests reservation and with one click send them the guestcard and therefore we would not have to go through Feratel for that. Would save us massive time.
1 vote
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