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  1. In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
    But this field is not available uisng API.
    We need it to identify cheque (n° of cheque)

    21 votes

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  2. Direct integration with RemoteLock, along with 2-way functionality so that door codes can be included in mail templates.

    12 votes

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    1 comment  ·  Integrations  ·  Admin →
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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  3. We have Booking.com directly connected to Mews via the Marketplace.

    It sometimes happens that we get disconnected (mapping error --> price too high because mistyped).

    Right now, you can only set one email address. This email address will receive reservation related issues and integration related issues.
    But these issues target completely different departments in a hotel (front office vs. IT).

    It would be very helpful to be able to set two email addresses:
    1. For all reservation related issues
    2. For all integration related issues (mapping errors, sync stopped, ...)

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  4. Would it possible to connect Bing Travel like Google Hotelsearch with MEWS in the Marketplace?

    2 votes

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    Hello from the Mews product team. 


    Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  5. This negates the need to poll for updates to determine if a guest has paid.

    3 votes

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  6. Schultes POS integration

    4 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  7. Spicers will move to a SynXis Voice Agent for their properties and have requested an integration with Mews

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  8. Option to post a link form the original invoice to the PMS, like we have with bizzon.
    So Reception can print or sent the bill from the reception desk.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  9. 2 Way connection for the best western interface (CRM)

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  10. Here is an example error message I received, containing GDPR data. This makes it so we can't just log the data.

    {
    "Message": "Assigned space is not available for check-in. Please assign an inspected space and try again. (XXXX, YYYYYY; BBBBBBBB (1111111111111, John Doe, 6/12/2023 - 6/19/2023, 417))",
    "Details": null
    }

    I suggest moving the GDPR data to the (apparently) unused "Details" field, or create a new field to store that data. Or maybe make a "GdprSafeMessage" field.

    1 vote

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  11. We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.

    We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.

    Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.

    14 votes

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  12. Add Onyx or a similar platform to the market place to pay IATA commissions. Updating the TA profiles to be able to make what products that are commissionable so that it will be easier to export the reservation report to see actual commission rates to be used for reconciliations.

    6 votes

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  13. I work for a backpacker hostel, and we have a rule that each guest may only stay a maximum of 28 days in a 3-month period, calculated by adding the total number of days stayed at the property in the past 3 months from the date of the present check-in (similar to the tourist visa conditions in the Schengen zone). Currently we calculate this manually, but enforcement often is a bit haphazard, and a lot of guests manage to slip through.

    It would be AWESOME if it was possible to have something on the Dashboard of the Guest Profile that…

    1 vote

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  14. 1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  15. Incedo Business Pro by Assa Abloy integration via SiS Connect interface

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  16. SAP S4Hannah accounting integration

    3 votes

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    1 comment  ·  Marketplace  ·  Admin →
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  17. Child adjustments in the base prices are not going through to Synxis. Vital to be fixed so that rates between Synxis Booking Engine and Mews match when children are involved.

    5 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. We have employees who are mapping products in the marketplace channel manager integrations, however we do not want to give these colleagues admin rights. Can a workplace privilage be set for these settings in order to have access, without the need for providing admin rights

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  19. When requesting Resources with "ResourceCategoryImageAssignments" extent enabled, images are returned with order based on the created/updated time (oldest first, newest last).

    That means it ignores the image order set in Mews Operations "Space Categories" UI.

    JSON should return the Image Assignments based on this order OR should return a property named "order" with order integer as value.

    1 vote

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  20. Is it possible to change the identifier from email to the actual guest name in Mews? When travel agent books, they use the same email account to make new bookings. When a new booking comes in from a agent in Synix or through our booking links the names of the actual guest changes. Since the system considers the email address the identifier, when the travel agent sends new reservations with the same email and a different name, the existing profile will be updated including the reservations it is connected with.

    1 vote

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