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  1. Ordermate along with SwiftPOS are both regionally (APAC) and globally viable POS Solutions from the holding company : MSL Solutions.

    Mews will benefit from integration to both.

    1 vote

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  2. In the Rates API, I can search by "ExternalIdentifier", which is "Rate key" in the UI.

    Under Space Category in the UI, I also have a "Space category key", which, however, is NOT searchable by "ExternalIdentifier" in Resource(Categories)/GetAll.

    This seems odd to me, because I can only imagine that that is there for the same intended purpose as with "Rate key". However, it is not implemented. Could this be implemented, please?

    1 vote

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  3. enable a "grace period" for key cutter integrations to account for late checkouts, etc. When a guest adds a late check-out to their reservation, or when we enter it as a product, it should change the time to whatever the late check-out in that property is

    3 votes

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  4. Mews to delver the bluetooth email to customers when the customer checks in on line. At present bluetooth keys need to be 'cut' when the customer is checking in at desk - which kind of defeats the purpose of this function.

    We are integrated with Onity - other PMS systems have this function. So surely Mews can deliver this with ease.

    1 vote

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  5. With the current endpoints we can pull all available rates. However, some of the rates are restricted, which we only know about when creating reservation.
    Ideally, Mews would provide an endpoint with takes restrictions into account, so only actual available rates are provided.

    1 vote

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  6. 1 vote

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  7. 1 vote

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  8. 3 votes

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  9. When using the connector API I would like to get add company id's to get vouchers linked to those companies.

    1 vote

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  10. Be able when making the key for the Guest Room to indicate if a Common door like Garage should be included. This can be done with clicking on the common door, like done in Fidelio, by showing when you make a key a option grid where you can check eg: Garage checked to include access to the garage with your guest card to. This tick writes a 1 on Position 14 on the card.

    1 vote

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  11. 1 vote

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  12. There is no means for integrators to inform guests how or when their payment will be settled in MEWS.

    It would be helpful if MEWS could expose this in the rateGroups/getAll endpoint.

    3 votes

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  13. Recently the date format on reports has been changed for the Danish "Date and Price format" connected to our users in Mews.

    So instead of dd-mm-yyyy it is dd.mm.yyyy

    Would be great that the date format is not defined TOGETHER with a price format. But that you as user can select the date format that suits you regardless of what price format suits you.

    (And of course would be great, if changes to the formatting was announced prior to changing. And that a list of the different definitions was available.
    As it is now it was changed with no warning…

    1 vote

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  14. Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).

    16 votes

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  15. Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).

    2 votes

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  16. In order to show system user activity across Mews we need the ability to list users via the public API.
    For example see id, name, username for the user who checked in a guest or added a particular note.
    Many entities today have for instance "Created by" or "Updated by" fields, but I have not found a way to retrieve the actual user or all users.

    This functionality would help us show which employees have interacted with customers and assist in followups and other customer related processes.

    3 votes

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  17. Webhook notification when a Resource Block is deleted. Currently, only creation/update webhook is provided.

    1 vote

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  18. Xorcom is an IP PBX manufacturer and we would like to integrate our PBX with MEWS PMS. I didn't find any mention of the wake-up call management in your API documentation. Do you support the wake-up calls? Also, I'll be happy to get any guidelines document about the PBX integration with MEWS PMS. Thank you, Leonid Fainshtein - CTO Xorcom Ltd
    [email protected]

    1 vote

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  19. 6 votes

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  20. Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories

    1 vote

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