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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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493 results found

  1. If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.

    Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.

    Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.

    Thanks.

    4 votes

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  2. Requesting an integration with Medallia for hotels.

    https://www.medallia.com/

    3 votes

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  3. Include the following information related to the customer for the Channel Manager API :

    date of birth
    occupation

    https://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer

    There are two partnetrs who have requested this feature : Temairazu / Dirs21

    7 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  4. Hi,

    in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

    4 votes

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  5. 2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  6. It looks like Bills are not supported in your General Webhooks events. It would be useful to have a BillPaid event to hook into after which customer and folio details could be requested!

    2 votes

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    0 comments  ·  Webhooks  ·  Admin →
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  7. Some properties needs a proforma invoice to share with the customer before the real one after checkin or check out. Mews has this funtionality only via back offie, but not from the API.
    We need ta way/method to generate using Api the following documents:

    • proforma invoice/bill preview

    Thank you in advance.

    1 vote

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  8. Remove chain name from Booking engine as it is confusing and guest might only want to receive marketing from 1 hotel, not the chain.

    4 votes

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  9. Widely used in South Africa

    2 votes

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  10. From an accounting perspective, we need the invoice date, this is either IssuedUtc or TaxedUtc to post the invoice and do all tax stuff. Filtering bills/getAll by this dates is a must to post invoices correctly.

    The other part is match the accounting data with Mews data, we will need a Issued/Taxed filter on the Invoices and Bills report in the Finance module. I've voted for another idea that asks for this: https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/37312936-additional-filter-options-on-bills-invoices

    1 vote

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  11. Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.

    By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.

    6 votes

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  12. 2 votes

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  13. I would like to suggest an enhancement to the Mews Connector API. Currently, the API provides a getAllRestrictions endpoint to retrieve restriction data. However, hotels frequently update their restrictions, and if these changes are not promptly communicated to channel managers, it can result in incorrect availability being displayed, potentially leading to unwanted bookings.

    To address this, I propose the implementation of a notification system for restriction changes, similar to the existing notifications for rate changes or reservation changes. By providing real-time updates via webhook or websocket, downstream services can more effectively manage and synchronize restriction changes, ensuring accuracy and timeliness.

    0 votes

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  14. TL Lincoln is on par with Temairazu as one of Japan's major two Channel Managers. Together, they provide the global coverage that Siteminder and Travelclick offer - coupled with the extensive Domestic OTAs and TAs of Japan.

    1 vote

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  15. 3 votes

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  16. We would like to send a lower availability to booking.com via booking direct connect interface to sell the last rooms only via distributor.

    1 vote

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  17. The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
    -The loyalty program
    -Membership Number
    -Membership level

    The request was for:
    -Marriott Bonvoy
    -Preferred hotels and resorts

    7 votes

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  18. UMNION GmbH integration for a CRM

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  19. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    11 votes

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  20. 2 votes

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