489 results found
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Reservation query by room number
It would be great to be able to query a reservation (including guests) by room number (and also by reservation status at the same time.
3 votes -
Expand Keywords for Channel Manager Notes/Comments
Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.
1 vote -
GetAllReservations ChannelNumber
The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?Thanks
3 votes -
AI analysis of reservation notes and turn it into structured data
Hi!
Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
Example:
Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…8 votes -
Send every new idea to all Mews users
It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?
3 votes -
Digital key connection with Hotek locks
It would be very usefull if the digital key function would also become available for the Hotek Keys.
3 votes -
Connector API: Attach files to identity documents
The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.
Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).
Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…
2 votes -
Create a connection with Formitable
To directly integrate a package including a dinner without having to separately make each reservation.
7 votes -
Export users from the API or report
Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
so that I can check that the right people have access to the right establishments with the right permissions and automate the process.3 votes -
Supporting Multi-Property Reservations in a Single Request
We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.
Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.
An alternative could be adding…
1 vote -
3 votes
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Add a field to reservation/getAll API: Confirmation Email (and other emails) was sent TRUE/FALSE
For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.
22 votes -
Add Webhook ServiceOrderCreated
It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.
21 votes -
More specialised Webhooks (e.g., only when reservation Status changes from Confirmed to Strarted)
We would like to propose more specialised Webhooks.
Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).
5 votes -
Request to add OTA/Booking source name value in addition TravelAgencyId
Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.
3 votes -
Resdiary table booking through the Mews booking engine
We would like to give the guest possibility to book a table in Mews Booking Engine - and it should be possible to book a table in Guest Portal - we are using integration ResDiary. Their answer:
As this integration was developed and is managed by Mews, they are best to check with them if there are any planned improvements and any requests to their team for consideration.
8 votes -
Mews Connector as a service
Make Mews Connector available as a service function. This would improve the functionality of the interface within a server environment.
6 votes -
Connection to Zenchef
In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker
12 votes -
Missing Integration with ERP DATISA
Datisa is a ERP. Whit good penetration in Spanish Market
2 votes -
Export FTP target - SSH Security
-SSH private key authentication
-Pgp file encyption1 vote
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