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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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489 results found

  1. It would be great to be able to query a reservation (including guests) by room number (and also by reservation status at the same time.

    3 votes

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  2. Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.

    1 vote

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  3. The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
    Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?

    Thanks

    3 votes

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  4. Hi!
    Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
    Example:
    Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…

    8 votes

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  5. It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?

    3 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  6. It would be very usefull if the digital key function would also become available for the Hotek Keys.

    3 votes

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  7. The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.

    Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).

    Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…

    2 votes

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  8. To directly integrate a package including a dinner without having to separately make each reservation.

    7 votes

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  9. Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
    so that I can check that the right people have access to the right establishments with the right permissions and automate the process.

    3 votes

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  10. We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.

    Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.

    An alternative could be adding…

    1 vote

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  11. 3 votes

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  12. For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.

    22 votes

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  13. It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.

    21 votes

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  14. We would like to propose more specialised Webhooks.

    Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).

    5 votes

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  15. Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.

    3 votes

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  16. We would like to give the guest possibility to book a table in Mews Booking Engine - and it should be possible to book a table in Guest Portal - we are using integration ResDiary. Their answer:

    As this integration was developed and is managed by Mews, they are best to check with them if there are any planned improvements and any requests to their team for consideration.

    8 votes

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  17. Make Mews Connector available as a service function. This would improve the functionality of the interface within a server environment.

    6 votes

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  18. In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker

    12 votes

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  19. Datisa is a ERP. Whit good penetration in Spanish Market

    2 votes

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  20. -SSH private key authentication
    -Pgp file encyption

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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