479 results found
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Add Currencies array to Enterprises endpoint.
Currently, the Enterprises endpoint provides nearly all of the required data for retrieving information about properties within a portfolio using portfolio tokens. However, one important piece of information is missing: the Currencies array, which is currently available via the Configuration endpoint.
At present, retrieving property currency information from the Configuration endpoint requires specifying the EnterpriseId in the request. This means that for a portfolio containing, for example, 100 properties, a client would need to make 100 separate requests to the Configuration endpoint instead of a single request to the Enterprises endpoint. This significantly increases implementation complexity and the number of…
10 votes -
xml. export file for the German eSTATISTIK.core (Beherbergungsstatistik)
Jedes Hotel in Deutschland muss jeden Monat seine Beherbergungsstatistik melden - Wie vielr Anreisen, wie viele Abreisen aus welchen Ländern pro Monat.
Der Skandal ist: Mews bietet KEINEN kompatiblem Export an.
Das muss sich sehr dringend ändern, da eine manuelle monatliche Eingabe absolut nicht zeitgemäß ist.
Bei all den tollen Integration die Mews bietet sollte es doch eine Kleinigkeit sein einen xml. Export zu programmieren, der auf der Seite des Statistischen Bundesamt mit den erforderlichen Informationen hochgeladen werden kann.
22 votes -
iCal export option
Hi,
there are some new OTA-s which would be able to get Mews's availibility if an ical export could be taken out from Mews.1 vote -
Add HMAC payload signing for General Webhooks
General Webhooks authenticate via a token in the URL works, but URL tokens can leak through server logs and proxies.
this is usually solved with HMAC-SHA256 signing. A signature header computed from the request body using a shared secret. The receiver verifies the hash, the URL stays non-sensitive.
We're building on the Connector API and had to add workarounds to compensate.
Would be great to have this natively.
1 vote -
Simple concierge tool integrated with Mews to log and manage guest activities directly within each reservation”
Guest profile
List of activities
Quick-action buttons (restaurant / boat / transfer)
Date and time
Service provider
Notes / special requests
Synchronization with Mews (linked to the reservation)1 vote -
MEWS KIOSK
DEVELOP IT TO MOVILE PHONES , OR A BETTER WAY TO SCAN FOR TABLETS.
1 vote -
OTA guest messaging to be linked to Mews
This would allow integrations such as Enso Connect to retrieve messages from Mews for the Unified inbox feature
7 votes -
Mandatory Address Validation When Enabling “Bill To” on Guest and Company Profiles
Problem Description
When a user in Mews enables the Bill To (Factureerbaar) option on a guest or company profile without a primary address, financial integrations such as SAP fail to process the invoice. SAP requires a complete address for every debtor. This leads to error messages, manual correction work, and delays in financial reconciliation.Requested Solution
Add a mandatory validation step when enabling the Bill To option:Mews should check whether a primary address is present on the profile.
If not, the user receives a clear error message such as:
“Primary address is missing. Please add an address before enabling…2 votes -
Guestcards Mews x Feratel
I was wondering if there could be a connection between Mews and Feratel where we could just open guests reservation and with one click send them the guestcard and therefore we would not have to go through Feratel for that. Would save us massive time.
1 vote -
Show reservation number for all payments in the payments API
In the Payments API, not all Payments are linked to a reservation number.
This makes it impossible to match off payments against invoices in an external accounting system. This is despite in some cases when looking at a payment in Mews it can be seen to be related to a reservation although sometimes the Reservation field is blank.
In some cases this is explained by someone paying for two or more rooms at the same time. But, this also needs a solution, as it would make sense for the single payment to be matched off against the multiple reservations.
Is…4 votes -
Add a field to reservation/getAll API: Confirmation Email (and other emails) was sent TRUE/FALSE
For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.
26 votes -
Lock reservation after online check-in time change
When a reservation is locked in Mews (to ensure the guest keeps the specific room they have been assigned), the reservation currently becomes unlocked if the guest updates their check-in time during online check-in (e.g. via Duve).
This creates a risk that the room assignment can be changed afterwards without us noticing, since we do not receive any notification that the reservation was modified and unlocked.
Proposed improvement:
If a reservation is locked, changes made during online check-in (such as check-in time updates) should not automatically unlock the reservation. Alternatively, Mews could keep the reservation locked or automatically re-lock it…1 vote -
Virtual Credit Card automatic charging from Channel Managers configurable with products included
When CHM bookings are settled using a VCC (Virtual Credit Card), it would be best if the amount that can be automatically charged to the card can be configured to add the products added through product rules.
1 vote -
POS API: Webhook events for order creation and item updates (KDS integration)
Use Case:
We're developing a Kitchen Display System (KDS) integration with the MEWS POS API. A KDS needs real-time notifications when:
- A new order is created
- Items are added/modified on an existing order
- Orders are mergedCurrent Limitation:
The available webhook events don't cover order creation or item additions:
- order.state.updated - Only fires on state changes (e.g., open→paid), not on initial creation
- order.status.updated - Fires on fulfillment status changes, but not triggered when order is created
- order.total.updated - Only fires on tip/correction changes
- order.payments.added - Fires when payment is added (too late for…1 vote -
Limit the number of rooms sold via channel manager
We are a small hotel with only 15 rooms. I would love to be able to limit the number of rooms sold both, at one session and in total.
We recently received a booking of 10 rooms under one name and for a single night only. We now set a min. stay of two nights to prevent that from happening in the future. However, for certain periods I would like to be able to close the sale of rooms automatically via channel manager after a particular number of rooms sold.
1 vote -
Add Webhook ServiceOrderCreated
It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.
22 votes -
Give access to service fee for additional services via API
Our integration allows guests to book upsells through our application,
which are then posted to Mews. While this generally works well, we have
encountered an issue since adding support for ordering additional services.Specifically, we are unable to locate the service fee through the API before
an order is placed. To ensure transparency, we need to show the guest the
full price, including the service fee, before they confirm their order.
Although I can see the fee by fetching order items after the transaction is
complete, I need to access this information beforehand.2 votes -
6 votes
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Mews is calculating taxes on pretax value that gets from Channel manager
Mews is calculating taxes on pretax value that gets from Channel manager (Siteminder in our case) which results in difference of few cents in the total amount that Mews tries to charge VCC. In most cases charge fails because of 'isuficient funds' on VCC.
Solution can be implemented using the existing fields that are sent by SiteMinder to Mews, i.e. by adding the (i) pre-tax value and (ii) total taxes value, as the total would match the SiteMinder chargeable amount.3 votes -
Automatically update Accounting Category on existing Service Orders when the Rate’s category is modified
Currently, when the Accounting Category linked to a Rate is changed, this update is not applied retroactively to the existing Service Orders (reservations) created with that rate.
This means that if a rate was initially linked to the wrong Accounting Category, all existing bookings will keep the incorrect category, even after the rate setup is corrected.Example:
If a rate was first linked to Leisure instead of Accommodation, and later the Accounting Category is fixed, the previous reservations still show Leisure and therefore report incorrect revenue data.Request:
Please allow the system to automatically update the Accounting Category for all…3 votes
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