102 results found
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Diffusive overbooking strategy also pushed to channel manager
Currently in MEWS you can set a diffusive overbooking strategy, meaning when overbooking in lower room type availability is taken out of higher room types. This to avoid overbooking on house level.
However this is not forwarded to the channel manager. Meaning that even when MEWS is not bookable anymore, online on the OTA's we still are.
It would be great if this feature would be pushed (automatically) to the channel manager as well (when MEWS strategy diffusive is chosen).
8 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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CreatedUtc and UpdatedUtc on accountingItems
Hi there !
We need to have possibility to get an CreatedUtc and an UpdatedUtc on accountingItems.
Could you please update your API which would allow us to get this dates ?Thanks !!
42 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. We would also appreciate any additional information or use case behind this request - please share them in the comments in the submission!
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Block Segment
For the analysis and planning, it is important to know which travel purpose the block can be arranged. Is it a leisure group or a business group? For this it would be important to arrange the block to a segment. This segment must be able to be transferred to e.g. Fairmas.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add the Booking reference of the B2B client on the API for invoices no related to reservations (ie: invoices corrections related to others w
In the information that Mews sends, the booking reference of the BtoB client should be added.
Indeed, when transmitting an invoice to the BtoB client in order to post the invoice, the BtoB client needs its booking reference. Without this information there is no way for them to post the invoice. This is an obligation for most of the BtoB clients such as HotelBeds, Bookings, Webbeds...
Nowadays the booking reference information is only included into the API when the invoice is linked to a reservation.
Nevertheless, Mews allows to create bills to correct invoices. In those cases, no booking reference…
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Endpoint accountingItems/getALL: return "external Identifier" field in PaymentItems
In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
But this field is not available uisng API.
We need it to identify cheque (n° of cheque)21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to cancel Accounting items
We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.
We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.
Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.
13 votes -
Allow for Preauthorizing a tokenized credit card within Mews via the Connector API
While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.
6 votes -
Child adjustments going from Mews to Synxis
Child adjustments in the base prices are not going through to Synxis. Vital to be fixed so that rates between Synxis Booking Engine and Mews match when children are involved.
4 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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A direct hyperlink to guest’s reservations between MEWS and OTA’s
Creating hyperlink so that by simply clicking on travel agency confirmation number in MEWS we are guided directly to the reservation on the OTA’s website. Instead of copying the number and pasting it on Booking.com, Expedia, Hotelbeds… etc.
4 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Send a push by rate code
Can you please develop option to send a manual push for selected rate codes? At present when sending a push it includes each existing rate codes and it slows the system down for an entire day!!
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Microsoft Business Central ERP Connector
Full API connectivity to Microsoft Business Central
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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TESA Smart Air by Assa Abloy integation with Mews
We manage local accommodation flats. The guest access to the rooms is done through a pin code that we send to the guest before the check in date. Our system is TESA Smart Air by Assa Abloy.
Currently to send pins to the guests we have to manually input into the TESA system the room information, check in and check out date and guest name, generate the code and send to the guest This procedure is time consuming and error prone.
Integration of Mews with Assa Abloy's TESA Smart Air access management system so that it is possible to automatically…2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Outlook integration
Integration with Outlook, so correspondence with the guest can be seen in the booking.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
If you already use a centralised messaging tool that already connects to Outlook, it's also possible for the tool to sync correspondence onto a guest's reservation Notes.
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Original Currency in Accounting Items
When downloading Accounting Items through the API, it would be very useful to see the original currency and original amounts as well. We have some internal processes, where we need to see the original transaction details.
One additional "section" in orderItems: OriginalAmount
One additional "section" in paymentItems: OriginalAmountThis would also save some round trips with cashier transactions as we would have the needed currency in one run.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. It would also be great if you could shed some more light on the internal processes where the original currency information is needed!
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Get + Set Calendar Events via API
Allow for integration to Event data in the region (e.g. fair dates, regional holidays)
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make "Guarantee information" available at reservations from channel manager
We need to see "Guarantee information" sent by the OTAs (especially booking.com) via the channel manager. This data is included in the xml file sent by the channel manager to Mews.
Without seeing this information receptionist must open the reservation not only in Mews but also in booking.com to make sure whether the guest must pay at the reception or he/she already paid at the OTA and there is a virtual credit card available for the reservation.
Someone might think that "Payment card" information is enough to know if the guest has to pay at the reception, since you can…
1 voteHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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availability management
Being able to manage and limit the amount of rooms selling on OTA's channels
2 votes -
Get Customers response requested by guest room key NFC UID
Get Customers response requested by guest room key NFC UID
As POS Operator I want to use a guest room key UID (16 digit Hex code e.g., 803687a2415404) to search for the guest on the POS so that do not have to ask for the guests room number and can use the same method to pay and justify a room posting.
Given I greet a guest at the Hotel Restaurant when tap the guest room key on my POS mobile device (NFC reader) then the Interface response with customers details base on the guest room key UID.
Given close a…
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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automatically logout
automatically logout after 10 or 15 min if no activity deteced on the account on.
will be more secure for everyone to know you can leave for an important meeting and not bother about who will use your account during this time by mistake8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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edit guest and internal messages
The new messages functionality is a huge improvement for guest communication. It would be very useful to have additional options like archive/delete, mark as unread and star messages from customers (or internally).
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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