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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
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Connectivity

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494 results found

  1. Include the possibility to retrieve reservation data based on the booking ID or external locator, so we can get the data of a specific reservation. This is important so we can log in users to different platforms based in their booking ID they have access to and match to the one from their PMS

    1 vote
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  2. Issue: MEWS supports up to 5 age categories, but only 2 can sync with Siteminder. When using 3+ categories, reservations with children/teens require manual review in MEWS, as it only processes 2 categories correctly. Siteminder sends the data correctly, but MEWS does not fully support it.

    Request: Enable MEWS to support more than 2 age categories when integrating with Channel Managers.

    1 vote
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  3. With this endpoint, an integrator (i.e. Zapier) would be able to remove a scheduled payment for certain reservations.

    3 votes
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  4. Integration to the customer service platform called Front. It would be great to be able to reply to guest messages from Mews from within Front.

    1 vote
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  5. 5 votes
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  6. According to Mews API documentation, there is only an option to get all cashier transactions: https://mews-systems.gitbook.io/connector-api/operations/cashiertransactions

    We would like to see an option to add a cashier transaction.
    The reason is: The fiscal machine in Slovak republic rounds the cash to 0.05 EUR. When the rounding occurs, we need to update the Mews cashier with the correct rounding amount so that the cashier balance and the balance in the fiscal machine match.

    1 vote
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  7. It would be greatly appreciated if the operational reports, such as housekeeping, halfboard and breakfast lists, could be sent as PDFs instead of .csv files, as the current format is not ideal for operations.

    1 vote
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  8. This would be nice for Connector API too.

    Create an API Endpoint that properties can use to call on their optional blocks, AND those which do not yet have picked-up reservations, so they can create forecast reporting on expected income, associated revenues, rates details, and occupancy.

    1 vote
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  9. It would be nice to grab event via WebSocket when there is a cashier transaction received, paid and when the shift is closing.

    Fiscal machines in Slovakia must record and send every cashier transaction to the government. Inspectors from the government can come on site and pull out data from the government cloud and check if the real cashier balance is the same as recorded in the cloud.

    With this cashier events together with the fiscal machine device commands events we can fulfill legal requirements in Slovakia while maintaining Mews as the main source of the information about cashier balances.

    1 vote
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  10. must ask for being able to add Company VAT number into their company profiles

    8 votes
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  11. Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?

    1 vote
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  12. Would it be possible to retrieve the guest nationality through the expedia connection...

    1 vote
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  13. In order to optimise data processing when we make calls to the /getall of reservationGroups, resourceCategories and taxaxions with the updateUTC, we should also have it in the responsee

    1 vote
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  14. It would be great to be able to query a reservation (including guests) by room number (and also by reservation status at the same time.

    2 votes
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  15. Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.

    1 vote
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  16. The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
    Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?

    Thanks

    2 votes
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  17. Hi!
    Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
    Example:
    Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…

    3 votes
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  18. It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?

    2 votes
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  19. It would be very usefull if the digital key function would also become available for the Hotek Keys.

    1 vote
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  20. The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.

    Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).

    Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…

    2 votes
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