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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
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Connectivity

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4 results found

  1. Webhook for closed bills

    To retrieve new bills, we currently poll the getAll bill endpoint every minute — even when no new bills are available. As the number of integrated properties increases, this generates a significant and unnecessary volume of traffic on the Mews API.

    We'd like to propose a solution: implementing a webhook that notifies the integration whenever a bill is closed, including the corresponding billId. This would allow us to retrieve and process only the relevant bill, rather than repeatedly polling the full list.

    We believe this change would meaningfully reduce API load on both sides while improving the efficiency and reliability…

    1 vote

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    idea to upvote  ·  0 comments  ·  Webhooks  ·  Admin →
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  2. Add HMAC payload signing for General Webhooks

    General Webhooks authenticate via a token in the URL works, but URL tokens can leak through server logs and proxies.

    this is usually solved with HMAC-SHA256 signing. A signature header computed from the request body using a shared secret. The receiver verifies the hash, the URL stays non-sensitive.

    We're building on the Connector API and had to add workarounds to compensate.

    Would be great to have this natively.

    1 vote

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    idea to upvote  ·  0 comments  ·  Webhooks  ·  Admin →
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  3. POS API: Webhook events for order creation and item updates (KDS integration)

    Use Case:
    We're developing a Kitchen Display System (KDS) integration with the MEWS POS API. A KDS needs real-time notifications when:
    - A new order is created
    - Items are added/modified on an existing order
    - Orders are merged

    Current Limitation:
    The available webhook events don't cover order creation or item additions:
    - order.state.updated - Only fires on state changes (e.g., open→paid), not on initial creation
    - order.status.updated - Fires on fulfillment status changes, but not triggered when order is created
    - order.total.updated - Only fires on tip/correction changes
    - order.payments.added - Fires when payment is added (too late for…

    1 vote

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    idea to upvote  ·  0 comments  ·  Webhooks  ·  Admin →
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  4. hotel folio webhook

    It looks like Bills are not supported in your General Webhooks events. It would be useful to have a BillPaid event to hook into after which customer and folio details could be requested!

    2 votes

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