43 results found
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Add programm to quote
It would be great if we can add a programm to the quote. For example a meeting event.
08:30u Arrival at ...
10:00u Coffee/Tea and something sweet
12:00u Lunch at....
13:00u Your meeting continues...
etc.That way guest will know the structure of their event. And this data can be used in the function sheets
6 votes -
Informationen Function Sheets
Auf den Function Sheets muss der Veranstaltungsname hinterlegt werden (beim DRUCK der Datei)
4 votes -
Service export to PMS
Restricting the export of services from mews events to mews operations to 7 days prior to arrival is hurting our ability to accurately track billing and our month to month revenue. It would make more sense from our point of view if services could be exported as soon as we, the property, approve the quote. Please also fix the fact that event space services do not currently export to mews operations billing.
1 vote -
Open quote in new tab
Make it possible to open quotes in a new tab, please!
1 vote -
Sync city tax / tourist tax from PMS
Currently, it is not possible to synchronize the tourist tax in Mews Events under the Accommodation service with Mews. As a result, we are also unable to export it, and it has to be added manually. Could this be synchronized?
5 votes -
Personalizing emails
We are running into the issue that there are no email templates available for personalization, and the current emails are extremely impersonal. When guests receive a quotation of a significant amount, we would like to add a personal email to it. We regularly hear feedback that the communication feels very impersonal at the moment.
Ideally, we would like to have templates for various standard emails, but also the option to customize, for example, the first email sent with the quotation, so that we can add personal touches to make the guest feel more welcome.
6 votes -
Invoice from PMS for Mews Events
Would it be possible to use the PMS invoice in Mews Events?
The layout from Mews Events is different from the final invoice for events in PMS. Also according to Dutch law we need to split VAT low and high on the invoice, therefore the invoice from PMS would have preference.5 votes -
Meeting request send with confirmation for the Agenda.
Meeting request send with confirmation for the Agenda.
Propose automaticly a Meeting request for the Agenda of the client with the booking dates and check-in and out dates. Automaticly updated if timming is changed in the agenda with MEWS.
To avoid any misunderstunding with booking dates and that the client have the informations automaticly in his Agenda
3 votes -
2 votes
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Stornierungsbedingungen
Die Stornierungsbedingungen sollten individuell hinterlegt werden können. Die Vorlage zum eingeben der Stornierungsbedingungen ist nicht anwendbar. Bitte unbedingt individuell gestaltbar machen.
3 votes -
Analytics data is lacking
Are there any plans to expand the analytics available in MEWS Events? It would be extremely valuable for forecasting if we could report on total revenue for signed, pending, and accepted bookings within a chosen date range based on arrival date rather than created date. At the moment, MEWS Events doesn’t provide the level of forecasting or sales‑focused reporting that sales managers need, and this functionality would make a significant difference
1 vote -
Quote engine special requests section
We’ve noticed that customers are not using the “Special Request” field when building their quotes online. In practice, this section isn’t serving its intended purpose, and we believe it could be far more useful if repurposed as a general information or event‑description field.
By inviting customers to briefly outline their event vision, goals, schedule, or any relevant context, we would gain the foundational understanding we currently have to gather through additional emails or phone calls. This change would streamline the process for both the customer and our team, allowing us to approach each enquiry with a clearer sense of what…1 vote -
Mews operations billing
Having a dedicated system for events should minimise the need to use many different applications in order for someone to do their job. With this in mind it does not make sense that we have to go back and forth between two applications to track a clients billing status. The billing page on mews events is frankly quite useless beyond knowing who has and has not paid a deposit. Nothing within mews events helps me in my role to understand and track who needs to pay their full balance or additional expenses. At the very least we should be able…
1 vote -
Accept and reject buttons
The accept and reject buttons on the customers quote should be located below the comments section and above the terms and conditions. I've had far too many customers contacting us because they don't know how to accept. This is understandable as by the time they have scrolled down to the useful information they have no reason to scroll back up to the top of the page.
1 vote -
Event space service date range
When adding an event space as a service inside of a quote, the selectable dates for that service should allow for a date range, not just a single date. Multiday events can become extremely tedious to navigate for staff and clients if we have to add a new service for each day an event space is to be hired. We can then adjust the price manually to reflect how many days the space is being used for. The date range selected should also dictate how many days on the timeline the space is booked.
1 vote -
Block booking date range
When creating a block in the timeline via the "book a space" button. The date options should be selectable as a range, not just a single date. It is extremely time consuming to have to create a new block for each day of a multi day block.
1 vote -
Packages
We would like to have more options with regards to creating packages.
For example a package including stay, breakfast and tourist tax.
Or a package with an activity, lunch and drinks. However these packages don't work at the moment. You have to select a stay, this doesn't sync with PMS and thus doesn't add value.1 vote -
Sending mails from the property mailadres instead of quotelo.fr
Currently emails to guests are send from [email protected]. We would like to use the property emailadress, as the PMS does.
5 votes -
Option to edit the name of a service in the quote
In the quote, the course is added to a service. For example, a slice of cake is either breakfast/lunch or dinner. While it's actually more in-between.
We would like to be able to either not have the course added to the service. Or be able to change the name of the service manually to remove the course.4 votes -
quote template pictures
Template: 3 pictures per section is too much - can hotels customize this and choose only 2 pictures to template.
3 votes
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