50 results found
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Options for more conference rooms setups
There are many names for room setups that are not configured in Mews Events, but which are often requested by the customer.
A few set-ups that are missing;
Carré set-up (closed U-shape)
Theatre setup
Circle setupIt is important that all existing setups should be able to be filled in in Mews Events.
4 votes -
Comments in the Quote should move over to the function sheet.
We are duplicating work by having to renter information that has already been entered into the quote. for example, we enter wine choices in the comments in the quote. It makes sense that these choices should carry through. The system is meant to reduce human error and entering it twice its a problem.
4 votes -
Informationen Function Sheets
Auf den Function Sheets muss der Veranstaltungsname hinterlegt werden (beim DRUCK der Datei)
7 votes -
Add programm to quote
It would be great if we can add a programm to the quote. For example a meeting event.
08:30u Arrival at ...
10:00u Coffee/Tea and something sweet
12:00u Lunch at....
13:00u Your meeting continues...
etc.That way guest will know the structure of their event. And this data can be used in the function sheets
11 votes -
Sync city tax / tourist tax from PMS
Currently, it is not possible to synchronize the tourist tax in Mews Events under the Accommodation service with Mews. As a result, we are also unable to export it, and it has to be added manually. Could this be synchronized?
8 votes -
Task Tracking
We need to have the ability to set tasks and create tasks for events.
Confirm dietaries
Chase for menu choices...etc
There are so many times we need to remind our guests to do something.... and generally chase. It would be useful to have this ability in this space. Something similar to tasks in the PMS.3 votes -
Once an Event has finished it would be nice to move it out of the approved list to a completed list?
If the approved list never clears, it's going to become very difficult to find your events? This seems incredibly obvious, so would love to know if I have missed something?
3 votes -
Personalizing emails
We are running into the issue that there are no email templates available for personalization, and the current emails are extremely impersonal. When guests receive a quotation of a significant amount, we would like to add a personal email to it. We regularly hear feedback that the communication feels very impersonal at the moment.
Ideally, we would like to have templates for various standard emails, but also the option to customize, for example, the first email sent with the quotation, so that we can add personal touches to make the guest feel more welcome.
9 votes -
Service export to PMS
Restricting the export of services from mews events to mews operations to 7 days prior to arrival is hurting our ability to accurately track billing and our month to month revenue. It would make more sense from our point of view if services could be exported as soon as we, the property, approve the quote. Please also fix the fact that event space services do not currently export to mews operations billing.
2 votes -
Event space service date range
When adding an event space as a service inside of a quote, the selectable dates for that service should allow for a date range, not just a single date. Multiday events can become extremely tedious to navigate for staff and clients if we have to add a new service for each day an event space is to be hired. We can then adjust the price manually to reflect how many days the space is being used for. The date range selected should also dictate how many days on the timeline the space is booked.
1 vote -
Problems with availability
There are recurring issues with the availability of Mews Events in Mews. Examples include duplicated availability blocks, or availability being checked without validating the actual quantity of a room type when creating a quotation. As a result, we sometimes end up with more bookings than available rooms. On the other hand, cancellations of quotations are not processed correctly in Mews, causing certain rooms to be blocked unnecessarily and reducing our revenue.
Both issues directly affect the guest and the hotel, and in my view they occur too frequently. We would like a structural solution for synchronizing availability between Mews and…
2 votes -
Invoice from PMS for Mews Events
Would it be possible to use the PMS invoice in Mews Events?
The layout from Mews Events is different from the final invoice for events in PMS. Also according to Dutch law we need to split VAT low and high on the invoice, therefore the invoice from PMS would have preference.6 votes -
Quote engine special requests section
We’ve noticed that customers are not using the “Special Request” field when building their quotes online. In practice, this section isn’t serving its intended purpose, and we believe it could be far more useful if repurposed as a general information or event‑description field.
By inviting customers to briefly outline their event vision, goals, schedule, or any relevant context, we would gain the foundational understanding we currently have to gather through additional emails or phone calls. This change would streamline the process for both the customer and our team, allowing us to approach each enquiry with a clearer sense of what…2 votes -
Mews operations billing
Having a dedicated system for events should minimise the need to use many different applications in order for someone to do their job. With this in mind it does not make sense that we have to go back and forth between two applications to track a clients billing status. The billing page on mews events is frankly quite useless beyond knowing who has and has not paid a deposit. Nothing within mews events helps me in my role to understand and track who needs to pay their full balance or additional expenses. At the very least we should be able…
2 votes -
Block booking date range
When creating a block in the timeline via the "book a space" button. The date options should be selectable as a range, not just a single date. It is extremely time consuming to have to create a new block for each day of a multi day block.
2 votes -
Open quote in new tab
Make it possible to open quotes in a new tab, please!
1 vote -
Meeting request send with confirmation for the Agenda.
Meeting request send with confirmation for the Agenda.
Propose automaticly a Meeting request for the Agenda of the client with the booking dates and check-in and out dates. Automaticly updated if timming is changed in the agenda with MEWS.
To avoid any misunderstunding with booking dates and that the client have the informations automaticly in his Agenda
3 votes -
2 votes
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Sending mails from the property mailadres instead of quotelo.fr
Currently emails to guests are send from [email protected]. We would like to use the property emailadress, as the PMS does.
6 votes -
Zusätzliche Informationen
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3 votes
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