65 results found
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Fix issues with mixed VAT rates
MEWS Events cannot deal with different VAT rates within the same section.
Our most common example are different VAT rates for food (10%) vs drinks (20%) which naturally need to be mixed in both coffee breaks as well as F&B packages.There has been a way to load them during onboarding but we are now seeing this seems like a very manual rudimentary fix as issues are arising when pushing revenue, wanting to resync things.
I am assuming it is very common that different countries have different tax rates that need to be mixed and there is just nothing we…
1 vote -
Poor German translations email templates, booking engine and quotes
Please have a German native speaker go through all templates, quotes and booking engines. Many translations are confusing and often times there is a strange mix of formal vs informal speech ...
1 vote -
room rental fee not exportable to PMS - needs fixing
The room rental portion of a DDR is the main revenue component and it is not exportable to the PMS. We are having manual work-arounds in place
1 vote -
Fix extremely poor formatting of automated PDFs (contracts and ProFormas) by adding page breaks
Contracts and ProFormas are sent automatically to the clients. When you look at it you'll see that often there is a headline on one page and the content on the next. It looks very rudimentary and unprofessional. There is loads of room for improvement there but a few page breaks would already help massively.
1 vote -
day on functionsheet
Is it possible to print the day on the functionsheet. Now we only see the date it would be helpful to also see what day it is .
3 votes -
Function sheet
We would like the function sheet to not display the amounts to the staff, as this information is not appropriate for them to see and is intended for administrative purposes only.
2 votes -
Feste Buchungen Direkteingabe
Es sollte möglich sein, eine Buchung direkt fest zu erstellen, anstatt den gesamten Anfrage- und Bestätigungsprozess durchlaufen zu müssen.
1 vote -
Auswahl Kundentyp und Veranstaltungsart
Bei manuellen Buchungen sollten nur noch die Veranstaltungsarten auszuwählen sein, die mit dem dazugehörigen Kundentypen und den dazugehörigen Eventplänen verknüpft sind.
1 vote -
Attach quotes as PDFs to emails
Can I get a hard copy (ex PDF) of the quote. Not every company can open a link in an email.
5 votes -
2 votes
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calender timeline
When I open the timeline, default is on today. I would prefer default this week.
Also I would like to have a calender like in PMS so I can search on a specific date more easaliy.6 votes -
Include the deposit in Mews Events when exporting to Mews PMS
Include the deposit in Mews Events when exporting to Mews PMS
3 votes -
undo mews export
it would be great if we can undo a mews export to PMS due to (in many cases minor) changes of events.
Now we need to make changes after export to PMs which makes the invoice a nightmare.
7 votes -
Mews event API
Make mews event application with API connection for development.
2 votes -
search guests/company profiles based on a single search field.
kind of a must if you have a 2 way connection with Mews PMS. searching guests and company profiles based on a single search field. same as in mews topbar searchbar.
5 votes -
Options for more conference rooms setups
There are many names for room setups that are not configured in Mews Events, but which are often requested by the customer.
A few set-ups that are missing;
Carré set-up (closed U-shape)
Theatre setup
Circle setupIt is important that all existing setups should be able to be filled in in Mews Events.
8 votes -
Problems with availability
There are recurring issues with the availability of Mews Events in Mews. Examples include duplicated availability blocks, or availability being checked without validating the actual quantity of a room type when creating a quotation. As a result, we sometimes end up with more bookings than available rooms. On the other hand, cancellations of quotations are not processed correctly in Mews, causing certain rooms to be blocked unnecessarily and reducing our revenue.
Both issues directly affect the guest and the hotel, and in my view they occur too frequently. We would like a structural solution for synchronizing availability between Mews and…
3 votes -
Task Tracking
We need to have the ability to set tasks and create tasks for events.
Confirm dietaries
Chase for menu choices...etc
There are so many times we need to remind our guests to do something.... and generally chase. It would be useful to have this ability in this space. Something similar to tasks in the PMS.7 votes -
Move finished events from approved list to a completed list
If the approved list never clears, it's going to become very difficult to find your events? This seems incredibly obvious, so would love to know if I have missed something?
8 votes -
Localise quotes for British usage
The banking details on the quote etc are European. There is no way to put British bank details; sort code and account number. The quote is going out to our guests with no details on how to pay a deposit. We don't use BIC or IBAN no's here. There are also numbers like SIRET? Which is not something we use, so leaving it on the quote when it is blank makes the document look unprofessional and unfinished.
How the VAT is handled is complicated, I am sure different countries have different requirements.
The wording 'In a few words', and 'Further…2 votes
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