For a multi-day meeting package in MEWS Events, a seamless integration with the PMS is essential, so that the correct rates are booked automatically.

When you sell a meeting with rooms in a quote, you can manually enter a price when adding those rooms. However, this rate should ideally match a rate that actually exists in the PMS, and be linked to the correct product rules. If this isn't the case, other integrations (such as Zenchef) fall out of sync: the breakfast and dinner lists will then be incorrect, since these are based on the product rules from the PMS.

In addition, it saves a lot of manual work if the rooms are entered correctly in the system from the start, so they don't have to be entered twice.

The ideal solution would be for the EMS (Events Management System) to be fully integrated into the PMS, rather than remaining a separate platform that has to communicate with the PMS through an interface. This would eliminate the need to manually keep rates and product rules in sync between two systems, and remove the risk of errors in breakfast, dinner, and other lists.