We are running into the issue that there are no email templates available for personalization, and the current emails are extremely impersonal. When guests receive a quotation of a significant amount, we would like to add a personal email to it. We regularly hear feedback that the communication feels very impersonal at the moment.

Ideally, we would like to have templates for various standard emails, but also the option to customize, for example, the first email sent with the quotation, so that we can add personal touches to make the guest feel more welcome.