43 results found
-
Analytics data is lacking
Are there any plans to expand the analytics available in MEWS Events? It would be extremely valuable for forecasting if we could report on total revenue for signed, pending, and accepted bookings within a chosen date range based on arrival date rather than created date. At the moment, MEWS Events doesn’t provide the level of forecasting or sales‑focused reporting that sales managers need, and this functionality would make a significant difference
1 vote -
Quote engine special requests section
We’ve noticed that customers are not using the “Special Request” field when building their quotes online. In practice, this section isn’t serving its intended purpose, and we believe it could be far more useful if repurposed as a general information or event‑description field.
By inviting customers to briefly outline their event vision, goals, schedule, or any relevant context, we would gain the foundational understanding we currently have to gather through additional emails or phone calls. This change would streamline the process for both the customer and our team, allowing us to approach each enquiry with a clearer sense of what…1 vote -
Service export to PMS
Restricting the export of services from mews events to mews operations to 7 days prior to arrival is hurting our ability to accurately track billing and our month to month revenue. It would make more sense from our point of view if services could be exported as soon as we, the property, approve the quote. Please also fix the fact that event space services do not currently export to mews operations billing.
1 vote -
Mews operations billing
Having a dedicated system for events should minimise the need to use many different applications in order for someone to do their job. With this in mind it does not make sense that we have to go back and forth between two applications to track a clients billing status. The billing page on mews events is frankly quite useless beyond knowing who has and has not paid a deposit. Nothing within mews events helps me in my role to understand and track who needs to pay their full balance or additional expenses. At the very least we should be able…
1 vote -
Accept and reject buttons
The accept and reject buttons on the customers quote should be located below the comments section and above the terms and conditions. I've had far too many customers contacting us because they don't know how to accept. This is understandable as by the time they have scrolled down to the useful information they have no reason to scroll back up to the top of the page.
1 vote -
Event space service date range
When adding an event space as a service inside of a quote, the selectable dates for that service should allow for a date range, not just a single date. Multiday events can become extremely tedious to navigate for staff and clients if we have to add a new service for each day an event space is to be hired. We can then adjust the price manually to reflect how many days the space is being used for. The date range selected should also dictate how many days on the timeline the space is booked.
1 vote -
Block booking date range
When creating a block in the timeline via the "book a space" button. The date options should be selectable as a range, not just a single date. It is extremely time consuming to have to create a new block for each day of a multi day block.
1 vote -
Packages
We would like to have more options with regards to creating packages.
For example a package including stay, breakfast and tourist tax.
Or a package with an activity, lunch and drinks. However these packages don't work at the moment. You have to select a stay, this doesn't sync with PMS and thus doesn't add value.1 vote -
Open quote in new tab
Make it possible to open quotes in a new tab, please!
1 vote -
Aktionsprotokoll
leider ist nicht nachzuvollziehen welcher Mitarbeiter, wann welche Informationen geändert hat ein Zeitstempel oder ein Aktionsprotokoll wäre sinnvoll!
1 vote -
2 votes
-
Angebotsaufteilung
Im Angebot werden die Veranstaltungspreise und Zimmerpreise zusammengerechnet und daraus ein Preis pro Gast ermittelt. Bitte in den Angeboten den Veranstaltungspreis pro Gast und den Übernachtungspreis getrennt aufführen.
1 vote -
Übersetzung aus dem Französischen
Die Übersetzungen aus dem Französischen sind teilweise verwirrend und "falsch". Bitte anpassen
1 vote -
Informationen Function Sheets
Auf den Function Sheets muss der Veranstaltungsname hinterlegt werden (beim DRUCK der Datei)
4 votes -
Zusätzliche Informationen
Wenn ich zusätzliche Informationen / Notizen eingeben will, gibt es keinen Zeilenbruch. Der Text wird in einer Zeile nicht mehr lesbar. Bitte einen Zeilenumbruch hinterlegen! Wir brauchen mehr Text
2 votes -
Verlinkungen für die operative anwenden
Man macht zu viele Klicks, um an Informationen zu kommen.
Bis unser Küchenchef im Function Sheet angekommen ist (über den Time table) muss man zu viele Klicks machen. Am besten kommt man über die generelle Wochenübersicht direkt in die Veranstaltungsdetails.2 votes -
Stornierungsbedingungen
Die Stornierungsbedingungen sollten individuell hinterlegt werden können. Die Vorlage zum eingeben der Stornierungsbedingungen ist nicht anwendbar. Bitte unbedingt individuell gestaltbar machen.
3 votes -
Segmente
es sollten mehr Segmente erstellbar und auswählbar sein, um Veranstaltungen (Veranstaltungsarten) besser auswerten zu können.
2 votes -
Benutzerrollen
Die Rechte & Rollen der Benutzer sollten individuell gestaltbar sein.
2 votes -
Änderungen und Stornierungen proaktiv an das VEranstaltungsteam kommunizieren
Wenn es Veranstaltungsänderungen gibt (Personenanzahl, Änderung Essen) sollten die Entsprechenden Abteilungen (Personen) informiert werden. Proaktive Informationen erleichtern die Veranstaltungsausführung. Bitte unbedingt einführen!
2 votes
- Don't see your idea?