488 results found
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3 votes
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Inventory Update Logs for Reservation Synchronization: Add Confirmation Ref or Link to Reservation
Currently, most Reservation Sync logs only note the reservationID string to communicate the necessary sync details to the CHM partner.
However, some clients can find such details not very user-friendly when attempting to troubleshoot the matter. Is there a way to consider adding some other details that would assist the client an easier way to search for the relevant booking, especially when there is an error or warning? >> Essentially, something that is searchable either in Mews or the CHM extranet. Such as Mews or the OTA's Confirmation Ref Number.
Perhaps (in the future) even a link to the relevant…
1 vote -
API for searching customers by phone number – for telephony integration
Extend the Customers/getAll API so that customers can be searched by their phone number. This enables telephony integration. When a customer calls in it will be possible to display their name on the phone display and/or in the PBX web interface.
5 votes -
Request to add OTA/Booking source name value in addition TravelAgencyId
Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.
3 votes -
Include reservation/getall by Booking ID
Include the possibility to retrieve reservation data based on the booking ID or external locator, so we can get the data of a specific reservation. This is important so we can log in users to different platforms based in their booking ID they have access to and match to the one from their PMS
1 vote -
FrontApp
Integration to the customer service platform called Front. It would be great to be able to reply to guest messages from Mews from within Front.
1 vote -
Add cashier transaction
According to Mews API documentation, there is only an option to get all cashier transactions: https://mews-systems.gitbook.io/connector-api/operations/cashiertransactions
We would like to see an option to add a cashier transaction.
The reason is: The fiscal machine in Slovak republic rounds the cash to 0.05 EUR. When the rounding occurs, we need to update the Mews cashier with the correct rounding amount so that the cashier balance and the balance in the fiscal machine match.1 vote -
Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
8 votes -
WebSocket Event: Cashier transaction
It would be nice to grab event via WebSocket when there is a cashier transaction received, paid and when the shift is closing.
Fiscal machines in Slovakia must record and send every cashier transaction to the government. Inspectors from the government can come on site and pull out data from the government cloud and check if the real cashier balance is the same as recorded in the cloud.
With this cashier events together with the fiscal machine device commands events we can fulfill legal requirements in Slovakia while maintaining Mews as the main source of the information about cashier balances.
1 vote -
Pre-Checkin-State
Hi,
in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.
4 votes -
Add the UpdateUTC property to the responses of endpoints where it can be used in the call
In order to optimise data processing when we make calls to the /getall of reservationGroups, resourceCategories and taxaxions with the updateUTC, we should also have it in the responsee
1 vote -
Expedia & Booking Occupancy-based pricing
Currently the Booking.com & Expedia channel integrations only support Per-day pricing.
We would like it to also support Occupancy-based pricing.5 votes -
Resdiary table reservations automatically canceled when stay is canceled.
Resdiary table reservations should be automatically canceled if the stay is canceled.
It would be ideal to ask whether you would also like to cancel the table reservation(s).9 votes -
Show Resdiary table reservations in the booking and not just in the guest profile
Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.8 votes -
connect mews with instagram book now button
Integrate mews with instagram book now button so guests can book direct in the platform
9 votes -
Sort taxes per category
Today,
Any client can have taxes in Mews.
- Some have taxes under the taxe section / (difference between net and gross value)
- Some set taxes under packages (like City Tax)
- Some set fees under packages (like Breakfast)The Connector API can provide a list a tax name and tax code. but these 2 parameters are manual, there is no way to dynamically know that a tax is a City Tax, a VAT, a service charge or something else. (Except by having a regular contact with the client to be notified about the category of each new tax,…
3 votes -
Catching mealplan code from the Connector API
In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.
Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.
3 votes -
Salutation consistency
As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
Please do not have a difference between profile and API of the Title field.The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.
18 votes -
Need an option to enable/disable webhook events for multiple properties
If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.
Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.
Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.
Thanks.
4 votes -
3 votes
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