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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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463 results found

  1. Include the following information related to the customer for the Channel Manager API :

    date of birth
    occupation

    https://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer

    There are two partnetrs who have requested this feature : Temairazu / Dirs21

    7 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  2. Mews Development Team,

    It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.

    We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…

    12 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).

    18 votes

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  4. Secret box is a widely used integrations managing gift vouchers

    5 votes

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  5. The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
    -The loyalty program
    -Membership Number
    -Membership level

    The request was for:
    -Marriott Bonvoy
    -Preferred hotels and resorts

    7 votes

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  6. Hi,

    in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

    3 votes

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  7. If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.

    Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.

    Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.

    Thanks.

    3 votes

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  8. Requesting an integration with Medallia for hotels.

    https://www.medallia.com/

    3 votes

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  9. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    5 votes

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  10. Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.

    By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.

    4 votes

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  11. 2 votes

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  12. Digital Key integration has been released with Assa Abloy. We would like it to support also Goki.

    1 vote

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  13. 2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  14. 3 votes

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  15. At the moment, we can't sell Mews POS in Portugal due to lack of certification and we don't have other POS which we integrate with. Most of the prospects have PMS + POS solution with local Portuguese providers.

    17 votes

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  16. enable a "grace period" for key cutter integrations to account for late checkouts, etc. When a guest adds a late check-out to their reservation, or when we enter it as a product, it should change the time to whatever the late check-out in that property is

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  17. Widely used in South Africa

    2 votes

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  18. 6 votes

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  19. An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  20. 2 votes

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