Telephone number make the field mandatory and block unsupported formatting before saving
We have trouble with synchronization between Best Western CRS and MEWS.
If you write certain phone number formats in the guest profile, including hyphens, which are not supported and this will prevent the reservation from syncing correctly to Best Western CRS.
If the reservation do not sync, Best Western can not see the reservation and can overbook the hotel.
We are having overbooking problems because of this.
Can we make the phone number field mandatory and block unsupported formatting before saving?
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Thomas Bäckman
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