Settings and activity
9 results found
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1 vote
Thomas Bäckman
shared this idea
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4 votes
An error occurred while saving the comment Thomas Bäckman
shared this idea
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An error occurred while saving the comment Thomas Bäckman
commented
This is a great idea, I want this badly because we have a lot of different features and to guide new staff to what room features would be so great to just hover over the room number in the time line.
Is there stairs, pupet friendly, etc etc
This would save a lot of time, be a guest development so that we can plan right room for the right guest.
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24 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Thomas Bäckman
supported this idea
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41 votes
An error occurred while saving the comment Thomas Bäckman
commented
This would be awesome, we do use the kiosk a lot for check outs and the guest want o correct VAT receipt, it would be great if it could be sent automatically or could be a button at checkout "send VAT receipt to email"
Thomas Bäckman
supported this idea
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24 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Thomas Bäckman
supported this idea
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1 voteThomas Bäckman
shared this idea
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An error occurred while saving the comment Thomas Bäckman
commented
The 'Rebate' function is currently causing issues in our customer communication and accounting. When a bill is rebated, we are unable to reissue it as an open bill, which is problematic for several reasons:
Customer Experience: We often do not want to send a credit note or proof of a rebate to the customer—for example, if we are simply correcting an internal error or removing a product. Providing a new receipt showing a rebate is confusing and lacks logical UX.
Integration with BookVisit: Our connectivity is dependent on being able to resend reservations to MEWS. If we accidentally close a bill and use the rebate function, that connection breaks, and we cannot fix the fault through BookVisit.
To simplify our accounting and improve the guest experience, we need the option to always reissue as an open bill instead of being have the rebate function as an option. Rebate function is really really bad.
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9 votesThomas Bäckman
supported this idea
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120 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Thomas Bäckman
supported this idea
·
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210 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
An error occurred while saving the comment Thomas Bäckman
commented
It looks in the timeline that we have rooms available. But there is availability blocks that's not shown in the timeline, it is miss leading and the front desk can think there is availability but actual there is no rooms available due to the availability block.
Would be helpful if the block could be shown in the timeline with a link to the actual block.
Thomas Bäckman
supported this idea
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In timeline to have space feature in the hovering/mouse over effect at the room number would be time saving.
We have a lot of different rooms and it would so great to just hover over the room number to see space features. Do we have stairs in that specific room, is it a newly renovated room, room in the garden house etc etc.
We have a lot of new staff that do not know the specifics for all the rooms and planning for arrivals this would be awesome.