471 results found
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Pro forma invoice tracker
It would be great to have a list of all pro formas that have been sent, because now they cannot be found anymore once it is sent.
For example, an extra selection under 'bills and invoices'.59 votes -
130 votes
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Deposit on the Kiosk
When a customer is making his check/in on the kiosk, i want to be able to ask them for a preauthorization before getting their keys.
3 votes -
More granular search when moving bill items to another company profile
When moving items to a new bill, it will be great if we could have more options to filter the bills. For example, now, if we were to choose "Another Company" it will show all bills open on that company profile. But when we have hundreds of bills open (especially when created through billing automations), it is very hard to know which one is which. Ability to filter with the associated profile would be very useful.
11 votes -
Identical items from integrations (third party systems) are automatically merged into a single billing item
Summary of the Issue
During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.In contrast, bookable services (e.g. breakfast) are handled as individual, divisible…
1 vote -
Switch in the bill between associated profile and owner
In the billing it would be great to have an arrow for switching between the owner and the associated profile.
4 votes -
Set accounting categories as inactive
We see the need for being able to set accounting categories as inactive. As for today, they must be marked as "do not use" or similar to avoid linking them to products etc. This causes issues for the ERP systems.
We can't delete these categories entirely because they may be linked to past transactions and need to be kept for auditing and historical purposes.
3 votes -
Deposit Ledger: Flexible Accounting Correction
Allow controlled edits/voids of incorrect posting during a reasonable period (configurable).
Prevent misuse: of course, lock items after the window or after key lifecycle events (e.g., allocation to stay charges or end-of-day posting).
Ensure reporting accuracy: automatically update tax journals, VAT reports, and revenue/prepayment ledgers when correction is made.
Reduce Manual burden: fewer compensating entries, cleaner financials between source and external systems
2 votes -
Weekly Billing Automation
New timing option needed. There is continuous and monthly billing automation. I'm posting this on a behalf of a property that expressed interest in having weekly billing automation.
2 votes -
Deposit in customers bill - payment and consumption date
I would like to request a small development regarding the deposit payments in customer's bill.
Could you please add two new fields on the deposit payment rows:
- The payment date of the deposit
- The consumption date of the deposit
These additions would greatly help us in tracking the right deposit when we have done some corrections for the deposit.2 votes -
Automatically suggest also emails of associated profiles when sending bill/invoice via email
Currently, when sending an invoice/bill via email for a company owned bill only the company’s invoicing email is automatically suggested as a recipient. However, most of the time the guest (associate profile) should receive the bill as they have to file it with their travel management to get reimbursed.
Hence, the email of the guest needs to be retrieved manually each time from the guest profile and copied back into the send bill/invoice form. This delays the checkout process unnecessarily!
Suggestion: automatically suggest the associated profile’s email as a potential recipient in addition to the bill owner’s email when sending…16 votes -
Have one line item in open bill when adding multiple products from additional service to a bill
When adding multiple quantities of the same additional service product to an open bill, the display is different depending on the quantity selected when adding the product.
- When I input a quantity of 10 or less of the product, the open bill shows each individual product as an individual line on the open bill.
- When I input a quantity of more than 10 of the product, the open bill shows one line that groups all those products.
Property would like that one grouped line is displayed on the open bill regardless of the quantity, as this makes it…1 vote -
Bill Formatting
To enable bill formatting when multiple items are included, with subtotals displayed for each revenue category (e.g. room charges, food and beverage, venue items, etc.).
1 vote -
Trial Balance Improvement
To add additional column that shows Accounting Category, Accounting Category Code, Cost Center Code, and External Code as it is visible in Activity Ledger Report.
1 vote -
Future Arrivals with Routed Bills Report
We need the ability for the Ledger or Reservation Report to surface future arrivals that have routed billing but still carry unpaid balances. It would be more efficient to pull that data in one place.
This visibility allows hotels to proactively verify payment arrangements, prevent revenue leakage, and resolve billing issues before the guest arrives. Adding this filter or data point will reduce manual audits and improve operational readiness for front desk and accounting teams.
1 vote -
MOVE THE ACCOUNTING REPORT BACK TO THE MAIN SCREEN
You have moved the Accounting Report away from the main screen and into a sub category of Finance.
This is a terrible idea.
Please move it back.
1 vote -
Purchase Order number
Would be great if the purchase order number created is connected to each reservation so we can have different numbers for different reservations but send one invoice
1 vote -
Export all invoices for a month or period as PDF files with a single click.
Be able to quickly and easily export all invoices (in PDF format) for a specific period (day, week, month) with a single click.
Currently, you have to click on each invoice, print it, and save it as a PDF.
An individual PDF export for the desired period would make this task much easier.1 vote -
Copy the number of ID to TAX identifier
So every night I have to copy the person ID number of every reservation that is checking out that day, to close bills properly during the morning check-out time.
My point is... Could it exist an automation that once you complete an ID / Passport number, it is copied to the TAX identifier directly?
8 votes -
Add and show notes on the final invoice
When adding a product to a bill, like a parking fee, it would be good to be able to add a note with the fee to the bill so that the note is also shown on the final invoice. If we for example have group/meeting reservations where everything is going on the same bill, for the customer it is occasionally important to know whose parking fees are actually on the final invoice.
9 votes
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