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  1. Integrate mews with instagram book now button so guests can book direct in the platform

    2 votes

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  2. 1 vote

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  3. 3 votes

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  4. 3 votes

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  5. Some properties needs a proforma invoice to share with the customer before the real one after checkin or check out. Mews has this funtionality only via back offie, but not from the API.
    We need ta way/method to generate using Api the following documents:

    • proforma invoice/bill preview

    Thank you in advance.

    1 vote

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  6. Remove chain name from Booking engine as it is confusing and guest might only want to receive marketing from 1 hotel, not the chain.

    1 vote

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  7. In order to show system user activity across Mews we need the ability to list users via the public API.
    For example see id, name, username for the user who checked in a guest or added a particular note.
    Many entities today have for instance "Created by" or "Updated by" fields, but I have not found a way to retrieve the actual user or all users.

    This functionality would help us show which employees have interacted with customers and assist in followups and other customer related processes.

    4 votes

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  8. From an accounting perspective, we need the invoice date, this is either IssuedUtc or TaxedUtc to post the invoice and do all tax stuff. Filtering bills/getAll by this dates is a must to post invoices correctly.

    The other part is match the accounting data with Mews data, we will need a Issued/Taxed filter on the Invoices and Bills report in the Finance module. I've voted for another idea that asks for this: https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/37312936-additional-filter-options-on-bills-invoices

    1 vote

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  9. We would like to send a lower availability to booking.com via booking direct connect interface to sell the last rooms only via distributor.

    1 vote

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  10. Resdiary table reservations should be automatically canceled if the stay is canceled.
    It would be ideal to ask whether you would also like to cancel the table reservation(s).

    1 vote

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  11. Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
    But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.

    1 vote

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  12. Es wäre super einen zusätzlichen Filter im Marketplace zu haben, um in den jeweiligen Kategorien noch feiner zu sortieren. Z.b. in 'Gebäudemanagement' nur die Schlüsselsysteme zu finden.
    In der Kategorie 'Gebäudemanagement' sind eine Vielzahl mehr Themen und es ist wirklich schwer entsprechende Anwendungen rauszufinden.

    1 vote

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  13. We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.

    6 votes

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  14. In addition to the "Connector API: Settlement Rules" request (see link), it would be really helpful to see the details of all planned and triggered settlement rules per reservation.

    So we could more accurately inform the guests how and when their payment will be settled and charge them immediately if an already triggered settlement request has failed.

    https://feedback.mews.com/forums/955688-connectivity/suggestions/48075500-connector-api-settlement-rules

    1 vote

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  15. The new "Simple modification and re-issue of issued debit invoices or closed invoices" function means that payments are received from the payment/getall or accountingitem/getall endpoints that should not be considered as payments from an accounting point of view, as they do not generate a cash flow.
    However, there is currently no way of identifying them, apart from excluding all payments that are not associated with an accounting category.

    https://help.mews.com/s/article/How-to-reissue-an-issued-invoice-or-closed-bill-to-make-changes-and-issue-refunds?language=en_US

    https://help.mews.com/s/article/How-to-change-the-bill-owner-s-address-on-an-issued-invoice-or-closed-bill?language=en_US

    1 vote

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  16. Ordermate along with SwiftPOS are both regionally (APAC) and globally viable POS Solutions from the holding company : MSL Solutions.

    Mews will benefit from integration to both.

    1 vote

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  17. In the Rates API, I can search by "ExternalIdentifier", which is "Rate key" in the UI.

    Under Space Category in the UI, I also have a "Space category key", which, however, is NOT searchable by "ExternalIdentifier" in Resource(Categories)/GetAll.

    This seems odd to me, because I can only imagine that that is there for the same intended purpose as with "Rate key". However, it is not implemented. Could this be implemented, please?

    1 vote

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  18. Mews to delver the bluetooth email to customers when the customer checks in on line. At present bluetooth keys need to be 'cut' when the customer is checking in at desk - which kind of defeats the purpose of this function.

    We are integrated with Onity - other PMS systems have this function. So surely Mews can deliver this with ease.

    1 vote

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  19. With the current endpoints we can pull all available rates. However, some of the rates are restricted, which we only know about when creating reservation.
    Ideally, Mews would provide an endpoint with takes restrictions into account, so only actual available rates are provided.

    1 vote

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  20. Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).

    2 votes

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