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  1. In the information that Mews sends, the booking reference of the BtoB client should be added.

    Indeed, when transmitting an invoice to the BtoB client in order to post the invoice, the BtoB client needs its booking reference. Without this information there is no way for them to post the invoice. This is an obligation for most of the BtoB clients such as HotelBeds, Bookings, Webbeds...

    Nowadays the booking reference information is only included into the API when the invoice is linked to a reservation.

    Nevertheless, Mews allows to create bills to correct invoices. In those cases, no booking reference…

    13 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. It would be great to improve the choice of Gift Voucher integrations. Giftpro is great but the integration is very limited (you can't actually redeem vouchers on MEWS) -
    SmartGift is expensive.
    Could others be added - maybe GiftUp?
    Thank you

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  3. We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  4. EVVA Airkey integration for door locks.

    1 vote

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  5. In the MEWS interface you can see the Reason for State of a resource. However this isn't available in the API. Could this be added?

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  6. In order to read the Salto key cards at the restaurant or other services of the property, the key card needs to include additional information about the guest.

    Could you evolve your integration such that your Mews connector positions the “FirstName-LastName-Telephone-Email” information in field #12 of the frame?

    1. Field #12 of the frame corresponds to the data of virtual track 1 of the badge.

    2. Please note that up to 121 characters can be entered on the virtual track.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  7. For extra security
    I'd like to only allow some of my team members to sign in while on property
    If there was an option to only allow sign-ons from specific IP addresses, that would solve this for me.
    Open to other options if they exist.
    Thank you
    Peter

    1 vote

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  8. Have the possibility to look up a reservation through the confirmation number.

    1 vote

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  9. Please create an integration between Woocomerce (Mirai) and Mews Payments. When we receive a product from the platform Woocomerce, it is not sent to Mews because it can only be connected to Redsys to include a successful and direct payment.

    1 vote

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  10. We use Event Temple for everything Event related however charge clients through Mews. We have an issue where when posting charges from Event Temple to Mews, Mews will only read whole numbers. E.g we may charge an hourly fee for technical assistance of $40/hr. If the client needs 90 minutes of assistance we need to charge for 1.5 hours however Mews will only see either 1 or 2 hours and ignore anything past the decimal point.

    1 vote

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  11. I'd like the ability the pass an new CompanyId to the customer/update endpoint.

    1 vote

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  12. 5 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  13. Would be great to have the ability to send mass email marketing campaigns to past guests after their stay.

    2 votes

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  14. 11 votes

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  15. We need to get notification via Websocket or Webhook about Accounting Item updates, especially about payments.

    3 votes

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  16. In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
    But this field is not available uisng API.
    We need it to identify cheque (n° of cheque)

    21 votes

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  17. We have Booking.com directly connected to Mews via the Marketplace.

    It sometimes happens that we get disconnected (mapping error --> price too high because mistyped).

    Right now, you can only set one email address. This email address will receive reservation related issues and integration related issues.
    But these issues target completely different departments in a hotel (front office vs. IT).

    It would be very helpful to be able to set two email addresses:
    1. For all reservation related issues
    2. For all integration related issues (mapping errors, sync stopped, ...)

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  18. Would it possible to connect Bing Travel like Google Hotelsearch with MEWS in the Marketplace?

    2 votes

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    Hello from the Mews product team. 


    Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  19. This negates the need to poll for updates to determine if a guest has paid.

    3 votes

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  20. Spicers will move to a SynXis Voice Agent for their properties and have requested an integration with Mews

    1 vote

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