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  1. We would like to send a lower availability to booking.com via booking direct connect interface to sell the last rooms only via distributor.

    1 vote

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  2. Resdiary table reservations should be automatically canceled if the stay is canceled.
    It would be ideal to ask whether you would also like to cancel the table reservation(s).

    1 vote

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  3. Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
    But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.

    1 vote

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  4. Es wäre super einen zusätzlichen Filter im Marketplace zu haben, um in den jeweiligen Kategorien noch feiner zu sortieren. Z.b. in 'Gebäudemanagement' nur die Schlüsselsysteme zu finden.
    In der Kategorie 'Gebäudemanagement' sind eine Vielzahl mehr Themen und es ist wirklich schwer entsprechende Anwendungen rauszufinden.

    1 vote

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  5. We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  6. In addition to the "Connector API: Settlement Rules" request (see link), it would be really helpful to see the details of all planned and triggered settlement rules per reservation.

    So we could more accurately inform the guests how and when their payment will be settled and charge them immediately if an already triggered settlement request has failed.

    https://feedback.mews.com/forums/955688-connectivity/suggestions/48075500-connector-api-settlement-rules

    1 vote

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  7. The new "Simple modification and re-issue of issued debit invoices or closed invoices" function means that payments are received from the payment/getall or accountingitem/getall endpoints that should not be considered as payments from an accounting point of view, as they do not generate a cash flow.
    However, there is currently no way of identifying them, apart from excluding all payments that are not associated with an accounting category.

    https://help.mews.com/s/article/How-to-reissue-an-issued-invoice-or-closed-bill-to-make-changes-and-issue-refunds?language=en_US

    https://help.mews.com/s/article/How-to-change-the-bill-owner-s-address-on-an-issued-invoice-or-closed-bill?language=en_US

    1 vote

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  8. Both services/getAvailability and rates/getPricing support one single ServiceId parameter.
    Extending them to support multiple ServiceIds would lower number of API calls and help to minimize 429 error. Too many requests, when the limits are "used"

    6 votes

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  9. Ordermate along with SwiftPOS are both regionally (APAC) and globally viable POS Solutions from the holding company : MSL Solutions.

    Mews will benefit from integration to both.

    1 vote

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  10. In the Rates API, I can search by "ExternalIdentifier", which is "Rate key" in the UI.

    Under Space Category in the UI, I also have a "Space category key", which, however, is NOT searchable by "ExternalIdentifier" in Resource(Categories)/GetAll.

    This seems odd to me, because I can only imagine that that is there for the same intended purpose as with "Rate key". However, it is not implemented. Could this be implemented, please?

    1 vote

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  11. Mews to delver the bluetooth email to customers when the customer checks in on line. At present bluetooth keys need to be 'cut' when the customer is checking in at desk - which kind of defeats the purpose of this function.

    We are integrated with Onity - other PMS systems have this function. So surely Mews can deliver this with ease.

    1 vote

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  12. With the current endpoints we can pull all available rates. However, some of the rates are restricted, which we only know about when creating reservation.
    Ideally, Mews would provide an endpoint with takes restrictions into account, so only actual available rates are provided.

    1 vote

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  13. Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).

    2 votes

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  14. Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories

    2 votes

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  15. There is currently no way to know when two accounts have been merged which leads to deprecated data in the partner system

    2 votes

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  16. 1 vote

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  17. Dormakaba's product Oracode which generates pin code doesn't integrate with Mews. It does connect to Hotello, though, so prospects/clients are looking for this.

    12 votes

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    2 comments  ·  Marketplace  ·  Admin →
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  18. When using the connector API I would like to get add company id's to get vouchers linked to those companies.

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  19. MIWA Door Locks direct integration

    4 votes

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  20. As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
    Please do not have a difference between profile and API of the Title field.

    The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.

    2 votes

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