494 results found
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integration with Whatsapp Business
An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.
4 votes -
Loyalty program by Synxis
The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
-The loyalty program
-Membership Number
-Membership levelThe request was for:
-Marriott Bonvoy
-Preferred hotels and resorts7 votes -
Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
6 votes -
Send every new idea to all Mews users
It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?
1 vote -
Need an option to enable/disable webhook events for multiple properties
If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.
Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.
Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.
Thanks.
4 votes -
Digital key connection with Hotek locks
It would be very usefull if the digital key function would also become available for the Hotek Keys.
1 vote -
Erweiterung der Schnittstelle zu DIRS21
Ich fände es gut, wenn die Schnittstelle zu DIRS21 dahingehend erweitert würde, dass die Gastnamen und Geburtstage, die in der Buchung bereits eingetragen wurden, auch in Mews eingespielt werden. Ich bekomme derzeit nur die Angaben des Buchers.
Außerdem wäre es hilfreich, wenn die Rechnungsadresse, falls abweichend, die ebenfalls über DIRS abgefragt wird, auch in Mews ankommt, z.B. als Firma mit Zuordnung zum Gast.
Wenn ich die Daten nicht schnell genug selbst in Mews eintrage und der Gast den Online-Check-in durchführt, füllt er ggf. die gleichen Daten nochmal aus. Das ist unglücklich und nicht gewollt.1 vote -
Connector API: Attach files to identity documents
The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.
Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).
Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…
1 vote -
Export users from the API or report
Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
so that I can check that the right people have access to the right establishments with the right permissions and automate the process.1 vote -
Show Resdiary table reservations in the booking and not just in the guest profile
Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.6 votes -
Supporting Multi-Property Reservations in a Single Request
We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.
Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.
An alternative could be adding…
1 vote -
Missing Integration with ERP DATISA
Datisa is a ERP. Whit good penetration in Spanish Market
2 votes -
Integration with Innovahotel
Innovahotel for Kiosk solution. Current situation of this integration "Negotiating".
2 votes -
2 votes
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Sort taxes per category
Today,
Any client can have taxes in Mews.
- Some have taxes under the taxe section / (difference between net and gross value)
- Some set taxes under packages (like City Tax)
- Some set fees under packages (like Breakfast)The Connector API can provide a list a tax name and tax code. but these 2 parameters are manual, there is no way to dynamically know that a tax is a City Tax, a VAT, a service charge or something else. (Except by having a regular contact with the client to be notified about the category of each new tax,…
2 votes -
Restriktionen voreinstellen
Aktuell kann man eine Restriktion für denselben Tag nicht voreinstellen. Für Hotels die nicht 24 Stunden besetzt sind, ist es hilfreich, wenn eine Restriktion zum Schließen des aktuellen Tages bereits im Voraus mit einer Uhrzeit eingestellt werden kann. So wäre man noch bis zur Wunschzeit buchbar und geht nicht das Risiko ein, dass eine Buchung nach Schließung des Restaurantbetriebes reinkommt oder dass man schon viel früher nicht mehr buchbar ist, wenn die Rezeption früher schließt.
2 votes -
Resdiary table reservations automatically canceled when stay is canceled.
Resdiary table reservations should be automatically canceled if the stay is canceled.
It would be ideal to ask whether you would also like to cancel the table reservation(s).6 votes -
Missing Integration Hotetec CM
Customer want to keep their CM. Integration with Hotetec is a must for them.
2 votes -
Mother Company Revenue in Analytics
Currently the revenue of a Mother Company in Mews Analytics is only shown as a Company on its own. Let's say a Mother Company has 1 Daughter Company. Both companies show revenue in Analytics separately, but the Mother Company does not show the revenue of both companies - which is a need for Mother Companies.
1 vote -
Add ChannelManagerGroupNumber to the new reservations api
The old api
/api/connector/v1/reservations/getAll
contains information about ChannelManager and ChannelManagerGroupNumber for each reservation.This information is missing from the new api
/api/connector/v1/reservations/getAll/2023-06-06Please add this information to the new api.
1 vote
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