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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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484 results found

  1. Include the following information related to the customer for the Channel Manager API :

    date of birth
    occupation

    https://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer

    There are two partnetrs who have requested this feature : Temairazu / Dirs21

    10 votes

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  2. It would be very usefull if the digital key function would also become available for the Hotek Keys.

    3 votes

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  3. We would like to propose more specialised Webhooks.

    Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).

    5 votes

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  4. Mews currently limits the interval length for the connection to the channel manager OpenGDS to 365 days. It would make sense to extend the interval length to 430 days, for example.

    1 vote

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  5. When it comes to upgrades and space allocation, the internal flow is different for connector API than it is for channel mgr API, so Mews will not re-assign a new space based on the requested space category change, and the user will need to manually assign the spaces on the Mews side

    It would be nice to consider adding that possibility so Mews can also send proper availability updates to the integrations as a result. Waiting on a user to act could potentially create unnecessary OVBs during high occupancy.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  6. Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).

    28 votes

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  7. Issue: MEWS supports up to 5 age categories, but only 2 can sync with Siteminder. When using 3+ categories, reservations with children/teens require manual review in MEWS, as it only processes 2 categories correctly. Siteminder sends the data correctly, but MEWS does not fully support it.

    Request: Enable MEWS to support more than 2 age categories when integrating with Channel Managers.

    2 votes

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  8. To be able to read and write Mews Email Templates in Guest Experiences via the Mews Connector REST API, allowing us to integrate with other email template building platforms or create custom integrations.

    We have design systems and components authored in other platforms. When we update these design systems we would like to automate the update of our email templates across all of our properties.

    To be able to commit html templates to version control systems e.g. git and CI/CD pipelines.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  9. It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?

    3 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  10. 🔐 Sicherheitsanforderungen für das Mitarbeiter-Login-System
    1. Sitzungsdauer individuell einstellen
    Anforderung:
    Das Hotel soll definieren können, wie lange ein Mitarbeiter nach dem Login angemeldet bleibt, bevor er sich erneut authentifizieren muss.
    Technische Lösung:
    • Einstellung der Session Timeout-Dauer
    • Implementierung einer inaktiven Sitzungszeitbegrenzung: Automatisches Ausloggen bei Inaktivität.
    2. Passwortwechsel-Intervall festlegen
    Anforderung:
    Das System muss erzwingen können, dass Passwörter regelmäßig geändert werden
    3. Passwortänderung beim nächsten Login erzwingen
    Anforderung:
    Nach einem bestimmten Ereignis soll der Benutzer beim nächsten Login zur Passwortänderung gezwungen werden können.

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  11. The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.

    Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).

    Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…

    2 votes

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  12. Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
    so that I can check that the right people have access to the right establishments with the right permissions and automate the process.

    3 votes

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  13. Wenn Änderungen in den Grundeinstellungen von Mews vorgenommen werden, z.B. Änderungen der Stornierungsrichtlinien oder Zahlungsbedingungen, sollte es die Möglichkeit geben, entscheiden zu können, ob die Änderung auch auf alle bereits bestehenden Änderungen zutreffend ist oder nur fü kommende Reservierungen.

    If changes are made to the basic settings in Mews, such as modifications to the cancellation policies or payment terms, there should be an option to decide whether the change should also apply to all existing reservations or only to future ones.

    1 vote

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  14. It would be great to be able to query a reservation (including guests) by room number (and also by reservation status at the same time.

    2 votes

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  15. LLMs such as ChatGPT, Claude.ai and others are used on a daily basis and help to simplify numerous everyday problems. It would therefore be important for Mews to build an integration for such models. For example, data such as ADR, sales, payment types, but also reservation data and availability should be able to be queried via an LLM and vice versa. Integration with common LLMs is now long overdue.

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    13 votes

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  17. An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.

    7 votes

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  18. We are missing a tool for our B2B system as a Location to sell MOWE. Meetreet is astong plattform in DACH for special Locations.

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  19. 3 votes

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  20. Currently, most Reservation Sync logs only note the reservationID string to communicate the necessary sync details to the CHM partner.

    However, some clients can find such details not very user-friendly when attempting to troubleshoot the matter. Is there a way to consider adding some other details that would assist the client an easier way to search for the relevant booking, especially when there is an error or warning? >> Essentially, something that is searchable either in Mews or the CHM extranet. Such as Mews or the OTA's Confirmation Ref Number.

    Perhaps (in the future) even a link to the relevant

    1 vote

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