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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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489 results found

  1. We would like to propose more specialised Webhooks.

    Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).

    5 votes

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  2. Mews currently limits the interval length for the connection to the channel manager OpenGDS to 365 days. It would make sense to extend the interval length to 430 days, for example.

    1 vote

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  3. When it comes to upgrades and space allocation, the internal flow is different for connector API than it is for channel mgr API, so Mews will not re-assign a new space based on the requested space category change, and the user will need to manually assign the spaces on the Mews side

    It would be nice to consider adding that possibility so Mews can also send proper availability updates to the integrations as a result. Waiting on a user to act could potentially create unnecessary OVBs during high occupancy.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  4. To be able to read and write Mews Email Templates in Guest Experiences via the Mews Connector REST API, allowing us to integrate with other email template building platforms or create custom integrations.

    We have design systems and components authored in other platforms. When we update these design systems we would like to automate the update of our email templates across all of our properties.

    To be able to commit html templates to version control systems e.g. git and CI/CD pipelines.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  5. It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?

    3 votes

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  6. 🔐 Sicherheitsanforderungen für das Mitarbeiter-Login-System
    1. Sitzungsdauer individuell einstellen
    Anforderung:
    Das Hotel soll definieren können, wie lange ein Mitarbeiter nach dem Login angemeldet bleibt, bevor er sich erneut authentifizieren muss.
    Technische Lösung:
    • Einstellung der Session Timeout-Dauer
    • Implementierung einer inaktiven Sitzungszeitbegrenzung: Automatisches Ausloggen bei Inaktivität.
    2. Passwortwechsel-Intervall festlegen
    Anforderung:
    Das System muss erzwingen können, dass Passwörter regelmäßig geändert werden
    3. Passwortänderung beim nächsten Login erzwingen
    Anforderung:
    Nach einem bestimmten Ereignis soll der Benutzer beim nächsten Login zur Passwortänderung gezwungen werden können.

    1 vote

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  7. This would be nice for Connector API too.

    Create an API Endpoint that properties can use to call on their optional blocks, AND those which do not yet have picked-up reservations, so they can create forecast reporting on expected income, associated revenues, rates details, and occupancy.

    2 votes

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  8. The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.

    Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).

    Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…

    2 votes

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  9. Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
    so that I can check that the right people have access to the right establishments with the right permissions and automate the process.

    3 votes

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  10. Wenn Änderungen in den Grundeinstellungen von Mews vorgenommen werden, z.B. Änderungen der Stornierungsrichtlinien oder Zahlungsbedingungen, sollte es die Möglichkeit geben, entscheiden zu können, ob die Änderung auch auf alle bereits bestehenden Änderungen zutreffend ist oder nur fü kommende Reservierungen.

    If changes are made to the basic settings in Mews, such as modifications to the cancellation policies or payment terms, there should be an option to decide whether the change should also apply to all existing reservations or only to future ones.

    1 vote

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  11. LLMs such as ChatGPT, Claude.ai and others are used on a daily basis and help to simplify numerous everyday problems. It would therefore be important for Mews to build an integration for such models. For example, data such as ADR, sales, payment types, but also reservation data and availability should be able to be queried via an LLM and vice versa. Integration with common LLMs is now long overdue.

    1 vote

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  12. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    13 votes

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  13. An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.

    7 votes

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  14. We are missing a tool for our B2B system as a Location to sell MOWE. Meetreet is astong plattform in DACH for special Locations.

    1 vote

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  15. 3 votes

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  16. Currently, most Reservation Sync logs only note the reservationID string to communicate the necessary sync details to the CHM partner.

    However, some clients can find such details not very user-friendly when attempting to troubleshoot the matter. Is there a way to consider adding some other details that would assist the client an easier way to search for the relevant booking, especially when there is an error or warning? >> Essentially, something that is searchable either in Mews or the CHM extranet. Such as Mews or the OTA's Confirmation Ref Number.

    Perhaps (in the future) even a link to the relevant

    1 vote

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  17. Extend the Customers/getAll API so that customers can be searched by their phone number. This enables telephony integration. When a customer calls in it will be possible to display their name on the phone display and/or in the PBX web interface.

    5 votes

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  18. Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.

    3 votes

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  19. Include the possibility to retrieve reservation data based on the booking ID or external locator, so we can get the data of a specific reservation. This is important so we can log in users to different platforms based in their booking ID they have access to and match to the one from their PMS

    1 vote

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  20. Integration to the customer service platform called Front. It would be great to be able to reply to guest messages from Mews from within Front.

    1 vote

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