Communicate negative inventory to CRS when oversold
We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.
6
votes
Jack McCabe
shared this idea
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Systemsupport
commented
Same for Windsurfer CRS, which has confirmed that they can handle negative availability if sent from Mews.
This would be a huge improvement and a useful feature to ensure guest satisfaction.