Expand Keywords for Channel Manager Notes/Comments
Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.
AdminDorothy Roland
(Admin, MEWS)
shared this idea
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Leif Penning
commented
Firstly, the keywords are not logical, for example when ‘Expedia Collect’ is displayed as a general note. We do not understand the logic behind this, as it is clearly a note related to the channel manager.
On the other hand, the general notes that are written based on the keywords cannot be moved down by a newer note. They remain fixed as the first note. However, since these are always channel manager notes, which are very extensive, further information in another note gets lost in the crowd. That's not good.Please modify this.