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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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113 results found

  1. Wanneer je op betalen klikt, is er nu maar 1 mews betaal terminal zichtbaar. Ik heb begrepen dat er nu geen functie is om er twee te selecteren in dit betaalscherm (naast cash, aanbieding verzenden, etc.) - dit lijkt een gemiste kans gezien vast meer bedrijven twee mews terminals gebruiken! ;)

    1 vote

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  2. Offer SSO (Single Sign On) for alle Mews Products including MEWS POS. So one single Login can be used for PMS, POS, University

    3 votes

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  3. I would like to have the stay dates included to the product checklist. We're using the product checklist at the host desk in breakfast and we would like to see at first glance if it's guests' first time having breakfast or if they had breakfast before. We can then either explain the breakfast buffet set-up or 'welcome back the guest.

    4 votes

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  4. Auf den Rechnungen von MEWS POS werden alle Produkte einzeln nach Bestellung aufgelistet. Es wäre schön und übersichtlicher für alle, wenn die Anzahl der Produkte zusammengefasst auf der Rechnung und auch in MEWS POS sind. Dies wäre übersichtlicher

    2 votes

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  5. When you have a large group with multiple items, why don't the items merge but stay as individuals? This makes for a really long receipt and wastes paper.

    3 votes

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  6. When you void an item from the invoice it would save paper and space if it did not appear any more.

    3 votes

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  7. When taking in a new item in ie White wines-folder it would be good to automatically change the icon color for the same as the others.

    2 votes

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  8. When splitting the bill when paying it would be easier to if you could see the items instead of only money amounts and a black back ground.

    3 votes

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  9. When splitting the bill from table layout it would be helpful to have multiple splittings at the same time. You could split a bottle of wine between 2-5 persons at once.

    3 votes

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  10. When taking product report at the end of day it would be easier if you could set a default for items that need to be inventoried daily ie beers, alcohol and soft drinks. So you don't for example miss one and have to do it again.

    2 votes

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  11. hello together,

    we would love to welcome our loyalty member in a special way to our breakfast.

    As we are using the product list to check who has breakfast included, we would love to be able to add the colum “loyalty program” and/or “guest notes” to the checklist.

    I believe that this is an awesome step into the loyalty topic which MEWS is focussing more now as per the MEWS roadmap (2weeks ago).

    As well other PMS system do not have this feature I believe.

    7 votes

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  12. When the Service team is cancelling a product from an order, the kitchen gets the information as " invalidate order" but the reason the service writes down, they don't see. It would help to add the reason to the ticket so there is less questions.

    2 votes

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  13. The possibility of changing the design of the reciepts for the guests would be much appreciated. At least just the top picture, which by now just is an extract from a google maps-like overview of the area. This does not look very professional - the company logo, for instance, would be much more applicable.
    Also, as others have mentioned, it would be much more professional is the products in the bundles could not be shown by default, as I don't think this necessarily is relevant info for the guests. Especially not if the bundle is made up by split products…

    1 vote

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  14. Ändern von Benutzenamen & Mail

    1 vote

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  15. Hemos implementado el programa hace unas semanas en nuestros hoteles y en todos estamos de acuerdo en que el tamaño de letra de las comandas es demasiado pequeño.
    Nuestra sugerencia es aumentar el tamaño de letra de los platos que aparecen en la comanda (la letra que sale antes de los platos se lee mejor).
    Y por otro lado, el simbolo "+" delante de cada modificador en algunos platos (como por ejemplo: los puntos de la carne) tiene un significado y puede llevar a errores durante un servicio. Proponemos utilizar otro simbolo que no tenga ningun tipo de significado en…

    1 vote

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  16. Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    4 votes

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  17. If you ad a % of tips or make a % of reductions, be able to rounded the invoice to the nearest 5 cents as in Switzerland with CHf the 1 cent is not existing to make 100% correct invoices

    4 votes

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  18. With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.

    2 votes

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  19. We have a resort with multiple outlets (reception, restaurant, gift shop etc). When ever we sell something we have to choose the correct outlet every single time. This is somewhat annoying as our POS devices are stationary and always/99% of time tied to a particular outlet. Thus there is absolutely no need to confirm before every sales action that "yes, still the gift shop". Ideally we would select the outlet once and the system would remember that selection until changed. The current way is not very user-friendly.

    3 votes

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  20. Digital orders should not need to be accepted in the POS and should instead print directly to the assigned printer. We work in a light staffed operation and constantly monitoring a tablet for orders is not efficient. I print out that is clearly visible is much easier for our operation

    2 votes

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