151 results found
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POS customer profile with fake email
If a customer pays in the PMS and the same card is recorded at the POS too, a new customer profile is generated (same name and last name) with a fake email.
We kindly ask you to remove this logic as it creates useless customer profiles in the database, and it lead to risky management the by users at the Front Office.1 vote -
print Kitchen-Receipts again
It would be helpful to have the possibility to print receipts again in case there are problems with the printer. For example, the paper is empty, and only half of the receipt was printed.
1 vote -
invoice search with keyboard
Context.
In specific invoices we are filling in the References and Notes, because we need to easily search them after let's say a week.
In the reference we input the room number, while in the notes we input the name/surname.Blocker.
When we need to search for that particular invoice, we can only input a numeric value in the search window in the app.Request.
To be able to insert also letters, so to use the full keyboard, therefore to search also for the notes field.1 vote -
Products
Currently, there is no filter in Mews POS that allows you to sort inventory items by quantity, from smallest to largest. Would it be possible to create a filter directly within the interface?
1 vote -
Waiter performance analytic
Waiter perfomance analytic.
We need track the volume of orders by each waiters. How much they sell by gettnig of the orders and not for the closing bills.1 vote -
Daily Report Categories
The daily report that is automatically emailed at 7am is very helpful.
However the Product Categories are scrambled.
There is no logic in the way they are reporting.
Its is reporting like this:
Food/ Main Course
Soft Drinks
Food / Starter
Wine / Red Wine
Food / Dessert
Beer / Draught
Hot Drinks
Food / Pizza
Wine / White Wine
Food / Breakfast
Food / Sandwiches
Spirits
Beer / Bottled
Spirits / ********
Wine / Rose Wine
Wine / Sparkling
Food / Bar Snack
Food / Side Order
Food / NibblesA solution to the above would be:
Food /…
3 votes -
pourboire sur ticket papier
Ajouter une ligne pourboire sur l'addition papier que l'on présente au client, plutôt que de présenter une tablette sur laquelle le client ne voit même pas son addition
1 vote -
Roomservice-Gebühr bitte nur bei Zimmer Bestellung
Ich habe eingestellt, dass bei digital ordering, über QR Code die Gäste automatisch eine 4 Euro Roomservice Gebühr (pro Bestellung) verrechnet bekommen.
Dies gilt leider nun für ALLE QR BESTELLUNGEN auch von der Terrasse vor der Bar.
Hier braucht es dringend eine Splitting:
A) Hotelzimmer Bestellungen (plus 4 Euro) und
B) Ordering von Restaurant, Lobby, Bar oder Terrasse (=gebührenfrei!)Bitte um Unterstützung für dieses Voting ;O)
Dankeschön!1 vote -
Automatischer BON Druck, bei Digitaler Buchung vom Gast per QR Code
Wenn ein Gast vom Zimmer aus per QR Code bestellt, bekommen wir den "einen
Beep am S007" nicht mit!
Wenn dann sehen wir nur aus Zufall, dass wir eine Roomservice Bestellung haben, wenn wir AKTIV alle 30 Min auf das S700 schauen.Das kann aber nicht die Lösung sein! Wir bitten die Entwickler nach einer Lösung zu suchen, z. B.
- Automatischer Bon Druck bei Eingang einer digitalen Bestellung
- Alternativ Automatische Email bei BestellungWir empfinden dies als ein sehr dringendes Problem, zu dem es eine schnelle technische Lösung braucht!
2 votes -
allergie
Es sollten von allen Gästen, auch den Mitreisenden, die Ernährungsanforderungen bzw. Allergien in den verknüpften Programmen erscheinen (Aleno). Für den Anfang wäre eine komplette Liste auch schon gut. Aber aktuell gibt es nur den Bucher/Hauptgast mit den Allergien.
2 votes -
Show Comp-Article in reportings
Currently, comp-articles are only visible in a separate discount report and are missing from the standard revenue reporting in Mews POS. Since other types of discounts are already included in the general reports, it would be beneficial to have comp-articles integrated there as well. This would ensure a more consistent and comprehensive overview of all transactions
1 vote -
report on worked hours of staff
Hi everyone,
I’d like to propose a feature that I believe would benefit many of us managing teams in Mews.
At the moment, it’s only possible to check worked hours per employee per day by opening each employee profile individually (and only via the app). This makes payroll processing quite time-consuming.
Suggested improvement:A centralized monthly report that shows, for all employees:
Hours worked per day
Worked days overview
Total hours worked per employee per month
Having this in one clear report would significantly streamline payroll administration and reduce manual work.
If you also find this useful, please upvote so we…
2 votes -
Ability to Associate Products with Suppliers and Filter Purchase Orders Accordingly
Currently, when creating a purchase order in Mews POS, I can select a supplier, but all purchasable products remain available for selection regardless of the chosen supplier.
This creates inefficiencies and increases the risk of ordering incorrect items. Ideally, it should be possible to associate products with specific suppliers and automatically filter the product list based on the selected supplier during order creation.
Suggested improvement:
Allow products to be linked to one or multiple suppliers.
When creating a purchase order, display only the products associated with the selected supplier.
Optionally, provide a way to override or expand the list if…2 votes -
Limit the number of purchasable products to specific warehouses
It would be beneficial to define which purchasable products can be associated with each warehouse. For example, if you have one warehouse for boutique products and another for the wine cellar, it doesn’t make sense to store or count wine bottles in the boutique warehouse, or boutique items in the wine cellar. Establishing this separation would also simplify stock-taking processes and help identify irrelevant or misplaced items more easily during inventory checks.
2 votes -
besoin d'un clavier numérique
il serait pratique d'avoir un clavier numérique pour la prise de commande car sur une grande table il faut faire le menu avec choix 1 par 1 donc perte de temps.
2 votes -
Allow F&B team members to set room status as 'having breakfast'
Allow F&B team members to swipe the room, similar to how Housekeeping marks it as clean, but instead mark it as “Having breakfast,” with the room status changing color OR SHOWING A CUP OF COFFE
1 vote -
The detail of the bill silverware post (by item)
We have a integration with silverware, and when the post the bill we only recieve a "table service" with a total amount. We need to be able to see whats in the bill.
example : 2x COCA-COLAS
1x Fish of the day1 vote -
Missing information when exporting the purchase order
When creating a purchase order, there is a “Notes” field where important information can be entered. However, this field is not included when the purchase order is exported as a PDF. This information should be part of the PDF export, as it appears to have been overlooked during development.
2 votes -
Supplier information
Provide blank fields in the supplier record to capture details such as minimum order quantities, delivery charges, and other useful supplier-related information.
1 vote -
Customisation of menu listing on POS handheld payment terminal for staff.
Customisation of menu listing on POS handheld payment terminal for staff.
I see it as a fundamental flaw, that menus on the handheld terminal are shown by creation date and that there is no way to rearrange them. Which makes it an incredibly time consuming and tedious task to reorder them so that the most prevalent product sales appears first, to minimise time spent on scrolling through categories. This may be only be 10 seconds. But times ✖️ that by every product you enter for every sale that you do. Not only to mention the lack of efficiency on busy…
1 vote
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