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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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91 results found

  1. We don't use the POS right now because as far as i'm aware the list of products needs to be maintained both in the POS and in MEWS. Having the POS pull a list of products from MEWS would be a key feature for us to consider using it.

    1 vote

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  2. Make it possible to choose and adjust the schedulded reports.

    4 votes

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  3. Add more custom options to generate reports, making the reports more detailed

    1 vote

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  4. having the decision for -every new profile is automatically set to "send marketing emails"

    1 vote

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  5. Mews POS : Enable the extraction of an XLS clock-in, clock-out report for overtime hours calculation at the end of the month.

    0 votes

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  6. Can you make a view for the timeline that is not by hour but by day only.
    Currently when checking availability you have to scroll past the actual date.
    EX: The timeline will show a space in the middle of the 15th that will make you think that the 15th is vacant but when you scroll past the 15th into the 16th you actually realize that the 15 is not vacant.

    1 vote

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  7. Make Mews POS Available in Canada

    Customer was looking for a system that provides in house POS

    5 votes

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  8. The ability to have a summarised overview of all the items that are saved on checks but not delivered to guests yet. F.e. if you have 10 open checks and 8 of them have a burger on them, they would need to know how many burgers in total are yet to be prepared.

    1 vote

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  9. Actually when settle a POS bill on a Guest account in Mews, Mews POS-Bizzon show gthe Name of guest on screen. To make sure this is gthe right person who wkill be charge. When guest has signed on tghe screen, the bill is posted on his room account and a Pro-Format ticket is been provided for reception.
    Reception store the ticket in the folder of the guest, but can not really controlled the Name of the guest.
    And when you have 2 guest in a room who seperated bills, you can charge from the POS on the right folio on…

    4 votes

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  10. A notification (physical receipt or digital notification) once order item is ready for pick up (from kitchen/bar) for service staff. Especially helpful in environments that have "runners" who only serve but do not take orders.

    7 votes

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  11. A feature that can push changes (sync) to all clients devices from a central place would be very useful. This is a feature that our competitors have.

    1 vote

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  12. It would be useful to be able to send POS charges to more than 1 property in the event that they share F&B outlets.

    7 votes

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  13. Tasks

    It would be great to have the check-in and check-out dates in the "Reservation" part when you look at tasks together with the "Stay /Confirmation number/Room category/Room number"

    6 votes

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    2 comments  ·  Other  ·  Admin →
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  14. The date of the task to be automatically the starting day of the stay.

    3 votes

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  15. "imprimer une page par réservation" ==> Apercu des réservations:
    1er: pouvoir faire extraction sans passer par "rapport de réservation"
    2e: imprimer les informations de CHAQUE réservation depuis la page "Aperçu des réservations". Actuellement SEULE la fiche d'enregistrement est possible. (Nous sommes une thalasso et nous avons besoin des informations supplémentaires à porter de main)

    1 vote

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  16. Some clients, especially those less tech-savvy, are reluctant to adopt mobile POS solutions (handhelds).

    One reason is they think it looks unprofessional or too "techy" from their guests' point of view.

    The other reason has to do with staff behavior at work.
    The Bull (hotel in the UK), asked to lock the device so that it can be used only for the POS app, at least by the cashiers. Managers would have a passcode to go outside the app and do other things, but frontline staff needs to access only the POS app.

    Android supports this via https://developer.android.com/work/dpc/dedicated-devices/lock-task-mode

    Mews Kiosk…

    1 vote

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  17. Send more granular data by sending each line item/product to Mews.

    4 votes

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  18. Create vouchers based on the guest profile with limited use for loyalty program.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Create vouchers with limited use. for example: 10% discount rate only available for once.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Allow for specifying product offerings (menu) limited to specific outlet/revenue centre and specific meal period (timeslot).

    3 votes

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