Skip to content

Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

Categories

171 results found

  1. Hello MEWS POS Team,

    while using the audit log, we noticed that table transfers (moving an order from one table to another) are not clearly identifiable or labeled.

    For better traceability, it would be very helpful if the audit log clearly documented:

    Who performed the table transfer

    From which table the order was moved

    To which table the order was transferred

    Timestamp of the action

    A clear label or code for the event

    At the moment, the existing codes in the audit log are not self-explanatory. We kindly ask for a clear identification and documentation of table transfers in the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. When you view the details of a sellable product and open the inventory journal, you will see a list of transactions with warehouse inputs and outputs. Unfortunately the balance resulting from each input or output does not appear. It would be very helpful if a column named "balance" was added to the inventory journal.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Außerdem ist der Küchen-Bon viel zu groß und das Wort zum Mittnehmen an falscher stelle. Jeder Koch guckt Automatisch auf die Gerichte. Es wäre sinnvoller das als letztes auf den Bon oder noch besser direkt vor der Speisenauflistung stehen.

    Uns ist auch aufgefallen, wenn wir die Schriftgröße auf den Handys ändern wird der Küchenbon auch größer. Was sooo schon viel zu groß ist. Auf den Thermodrucker im Service bleibt dieser jedoch gleich.
    Vielleicht findet man hier eine Einstellungsmöglichkeit was überhaupt auf den Bon soll.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Il serait bien de proposer la personnalisation de la liste des famille de produit afin de pouvoir suivre le chiffre d'affaire indépendamment des catégories de produits

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We would appreciate being able to export sales data that includes modifiers. Currently the data is there as I can see it when opening a single invoice record, but there is no way to pull it out en masse and statistically analyze it. Just a column in the csv export would be sufficient.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Trotz QR-Code pro Tisch werden digitale Bestellungen nicht dem offenen Tischbon im POS zugeordnet. Der Gast muss Service- und Digitalbestellungen separat zahlen, was die Abrechnung unnötig verkompliziert und Zeit kostet.

    Wunsch: Automatische oder manuelle Zusammenführung beider Vorgänge zu einer Rechnung pro Tisch.

    QR-Code Cannot merge with existing table bill

    Despite using one QR code per table, digital orders are not linked to the open table bill in the POS. Guests have to pay digital and service orders separately, which complicates the checkout and wastes time.

    Request: Automatic or manual merging of all orders into one single bill per table.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Aktuell gibt es ja bereits die Modifikatoren Funktion. Diese muss allerdings immer verpflichtend aus- oder abgewählt werden. Wenn z.B. Ernährungswünsche wie "Glutenfrei" oder "Laktosefrei" gewünscht sind ist ein Modifikator nicht sinnvoll. Hiefür wären eine Art vorgefertigte "Hinweis-Vorschläge" hilfreich, um diese häufig auftretenden Hinweise nicht immer über die Tastatur eintippen zu müssen.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Aktuell gibt es die Möglichkeit einen Schwellenwert zu hinterlegen. Es wäre sehr Hilfreich wenn es 2 oder mehr Schwellenwerte geben würde um nochmal eine weitere Unterscheidung zwischen Kleinstbeträgen und mittelgroßen Beträgen zu haben.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Il serait très intéressant de pouvoir personnaliser nos tickets de commande afin de simplifier et de rendre plus rapide le travail en salle et en cuisine.
    Mettre d'abord l'intitulé de la commande puis le numéro de la table après.
    Pouvoir augmenter la typo de la commande serait très bien.
    Pouvoir mettre en gras "en direct" / "suite 1" / "réclame".
    Une visibilité du ticket claire permettra à toute l'équipe d'être plus rapide et d'éviter des erreurs.

    Vous pouvez nous contacter pour avoir un exemple.

    En espérant que notre idée puisse se faire.
    Merci à tous.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. For upcoming bookings in the POS, it would be really convenient if there was a date marked instead of just the time, name of the guest and cover.
    It gets utterly confusing when there are multiple seatings at the same table for following days, as all the booking will just line up. There is a higher risk of choosing the wrong guest when they are all just a mix-up, and it takes much longer time due to the need of cross checking bookings with the booking system.

    Alternatively, it should be possible to choose from the settings whether you would…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Right now the reports that can be downloaded merge the same product, providing a cumulated sum of the quantities sold.
    It could be very helpful to see every product's transaction/sale so i can have a clear idea on how it periodically perform and what's the trend. Right now i cannot achieve this. I'd need to download a very granual report (daily, hourly) and do this for all the timeframe i'm interested in, which is unfeasible.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Allow owner of POS Merchant to configure the mapping between POS and PMS. Having to create support requests to change mapping every time you add new accounting categories, spot any mis-mapping or want to make some internal changes is not productive.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We would like to see in POS if the guest has pre-authorized credit card on room - so the guest can set food & beverage on his room bill.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Be able to create a discount with a limit per month or day (or other time lag). And autoreset the discount at the end of the time lag/month.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Currently there is a field called "Auto printer mode" which allows to select the number of tickets to be printed for each order. But this field does not work for production printers, only for receipt and cash drawer printers) and the only solution is to attach a printer several times to an outlet if an order ticket should be printed several times. This means reentering the printer definition (IP address, model, etc.) several times, as there is no way to simply duplicate a printer with a button. Why not adding a field in the printer definition which specifies how many…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Currently there is a field "Business hours" in the Outlet definition. Why not enhancing this field to enter Outlet start and end times, and automatically open and close outlets depending on business hours.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Back office  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. It would be useful to have some beforehand notice about when the system automatically updates. We can not have this happen during the lunch rush.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Einen Rabatt auf ein einzelnes Produkt hinzuzufügen ist mit der Funktion "Rabatt" nicht möglich. Jedes Mal das Produkt zu bearbeiten um einen Rabatt hinzuzufügen ist sehr umständlich für unsere Servicemitarbeiter. Ich bitte daher um eine schnelle und eimfachere Handhabung für diesen Fall.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Wanneer je op betalen klikt, is er nu maar 1 mews betaal terminal zichtbaar. Ik heb begrepen dat er nu geen functie is om er twee te selecteren in dit betaalscherm (naast cash, aanbieding verzenden, etc.) - dit lijkt een gemiste kans gezien vast meer bedrijven twee mews terminals gebruiken! ;)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I would like to have the stay dates included to the product checklist. We're using the product checklist at the host desk in breakfast and we would like to see at first glance if it's guests' first time having breakfast or if they had breakfast before. We can then either explain the breakfast buffet set-up or 'welcome back the guest.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  3 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?