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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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122 results found

  1. For both the customers and the servers, it would be ideal to offer a QR code that allows customers to place their orders directly from the table (without immediate payment). Then, whenever they wish (for example, at the end of the meal), they could also pay using the same QR code.

    This way, they wouldn’t need to wait for the bill. Additionally, if they are a group, they could easily split the bill as they see fit, without taking up the server’s time to process separate payments for everyone.

    Thanks

    1 vote

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  2. Enable the ability to process negative sales, allowing refunds to be issued to guests through negative transactions.

    13 votes

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  3. Enable the ability to divide outlets and assign products to a specific outlet, ensuring that only the items linked to a particular outlet are visible.

    10 votes

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  4. Enable the option to disable the guest count confirmation function at the table.

    9 votes

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  5. Ensuring the printer emits a sound each time an order ticket is sent to the kitchen.

    15 votes

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  6. The ability to process a sale and send it as an invoice in the POS without registering it as a payment. This ensures the invoice remains open until the payment is received in the bank.

    8 votes

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  7. A function for renaming & summarizing individual items in the invoice as an example: The item “soup” comes from the Hypersoft POS system and I would like to call this "pumpkin soup".

    1 vote

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  8. In our previous system, it was possible to adjust the font size on order slips. The current font size in the new system is too small, causing frequent issues in the kitchen.

    Typically, kitchen staff across all stations could easily read the slips, but this is no longer the case. The small font size is slowing down operations and increasing the risk of errors.

    We kindly request the ability to modify the font size on order slips to ensure smooth kitchen workflows. Your prompt assistance with this matter is greatly appreciated.

    11 votes

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    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
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  9. There needs to be differenct currencies - our guests can pay cash in DKK, EUR and USD. The system should show how much the guest gets back ind DKK.

    9 votes

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  10. POS not being available on iOS is a big blocker for some prospects - majority of employees use iPhones or iPads a

    5 votes

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  11. Alle anwesenden Mitarbeitenden müssen Ihre Schicht anmelden und abmelden können. Nicht nur eine Person. Anschliessend muss Umsatzquelle ausgewählt werden können und diese dann auch fix bestehen bleiben. (Dies bei verschiedenen Restaurants im Haus)

    1 vote

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  12. Modifikationen, 1 Stk. Brot, 1 Stk. Konfitüre, mehrmals auswählen können.

    0 votes

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  13. Bei Zimmerbuchung bevor der Gast unterschreiben muss, muss er noch einmal die Zimmernummer zur eingeben= doppelte Kontrolle.

    1 vote

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  14. Currently you need to define separate shortcut grids for Smartphone devices and Pad devices. This means double work when adding new products, and risk of inconsistencies between both device types.

    5 votes

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  15. Currently the paiement methods appear in alphabetical order, and there is no way to influence the place of the payment method. If we want to see the most frequently used payment methods at the beginning, and avoid scrolling, there is no way to influence the order. A nice feature would be to determine in which order they appear. For example: room transfer, credit card, cash, prepayment, etc.

    2 votes

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  16. Il serait impératif de mettre en place le système de réclame directement sur le produit. A l'heure actuelle il est nécessaire de créer un Bundle avec un produit pour lui attribuer une réclame par défaut. Pouvez vous mettre en place le système de réclame directement sur les produits, cela éviterait un bon nombre d'erreur et de doublons lors d'un service. Cela permet aussi de communiquer directement la bonne information à la cuisine.

    2 votes

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  17. Bonjour, serait il possible de faire en sorte que lorsque une modification est réalisée sur le back office celle ci se synchronise automatiquement sur le POS. Il serait aussi super de pouvoir gérer les interfaces et le positionnement des articles directement via le back office pour que cela se mette en application sur le POS

    2 votes

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  18. I will waiters keep forgetting to log off can you put a 15 second timer on the tablets which logs them off automatically?

    This will ensure the right is getting the credit for the order.

    5 votes

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  19. Different table plans for various areas or locations.
    The ability to link revenue centers to specific table plans.
    A streamlined process for staff to select the correct area or outlet.

    Linking revenue centers to specific table plans involves setting up distinct outlets and ensuring each outlet has a default revenue center. This setup simplifies operations for staff by automatically associating tables with the correct revenue center and outlet.

    The expectation is that staff will not need to manually change the revenue center, as it will be pre-configured based on the table layout they select. This approach minimizes errors, simplifies the…

    3 votes

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  20. Make the Mews POS product available in Thailand

    4 votes

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