99 results found
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allergie
Es sollten von allen Gästen, auch den Mitreisenden, die Ernährungsanforderungen bzw. Allergien in den verknüpften Programmen erscheinen (Aleno). Für den Anfang wäre eine komplette Liste auch schon gut. Aber aktuell gibt es nur den Bucher/Hauptgast mit den Allergien.
2 votes -
POS customer profile with fake email
If a customer pays in the PMS and the same card is recorded at the POS too, a new customer profile is generated (same name and last name) with a fake email.
We kindly ask you to remove this logic as it creates useless customer profiles in the database, and it lead to risky management the by users at the Front Office.1 vote -
print Kitchen-Receipts again
It would be helpful to have the possibility to print receipts again in case there are problems with the printer. For example, the paper is empty, and only half of the receipt was printed.
1 vote -
invoice search with keyboard
Context.
In specific invoices we are filling in the References and Notes, because we need to easily search them after let's say a week.
In the reference we input the room number, while in the notes we input the name/surname.Blocker.
When we need to search for that particular invoice, we can only input a numeric value in the search window in the app.Request.
To be able to insert also letters, so to use the full keyboard, therefore to search also for the notes field.1 vote -
Products merging on invoice
When you have a large group with multiple items, why don't the items merge but stay as individuals? This makes for a really long receipt and wastes paper.
26 votes -
Waiter performance analytic
Waiter perfomance analytic.
We need track the volume of orders by each waiters. How much they sell by gettnig of the orders and not for the closing bills.1 vote -
Show owner's room in Room Charge
In the app, when doing a room charge, the operator does not know who's the onwer of the room.
We would need an icon or something to show who's the owner of that room.
In case i push the room charge to another person of the room, in the PMS another bill is created, leading to manual merge operation in case (most cases) one person pays the bill for the whole room.1 vote -
Allow F&B team members to set room status as 'having breakfast'
Allow F&B team members to swipe the room, similar to how Housekeeping marks it as clean, but instead mark it as “Having breakfast,” with the room status changing color OR SHOWING A CUP OF COFFE
1 vote -
The detail of the bill silverware post (by item)
We have a integration with silverware, and when the post the bill we only recieve a "table service" with a total amount. We need to be able to see whats in the bill.
example : 2x COCA-COLAS
1x Fish of the day1 vote -
Adding Loyalty Information to the product checklist
hello together,
we would love to welcome our loyalty member in a special way to our breakfast.
As we are using the product list to check who has breakfast included, we would love to be able to add the colum “loyalty program” and/or “guest notes” to the checklist.
I believe that this is an awesome step into the loyalty topic which MEWS is focussing more now as per the MEWS roadmap (2weeks ago).
As well other PMS system do not have this feature I believe.
19 votes -
Customisation of menu listing on POS handheld payment terminal for staff.
Customisation of menu listing on POS handheld payment terminal for staff.
I see it as a fundamental flaw, that menus on the handheld terminal are shown by creation date and that there is no way to rearrange them. Which makes it an incredibly time consuming and tedious task to reorder them so that the most prevalent product sales appears first, to minimise time spent on scrolling through categories. This may be only be 10 seconds. But times ✖️ that by every product you enter for every sale that you do. Not only to mention the lack of efficiency on busy…
1 vote -
Disable send orders on cart
At the bottom of the cart, even if oper orders are disabled, the send order button is still present next to the shortcut and the three dots for other payments methods.
So the button is confusing and useless. We kindly ask you to hide it if open orders are disabled.
Thanks
Mattia1 vote -
Hide/Disable send offer at check out
We would need to be able to enable/disable the send offer button when on check out. It can help the UX to be simpler, leaving only the essential parts that are needed.
Mattia1 vote -
Pro forma invoice instead of order summary for customers to review bills before payment
When a restaurant client requests for the bill, it is not possible to get a pro forma invoice; only the order summary is available to be printed for the client.
It is also not possible to group items or remove the 'Platos' either on the order summary. This is not ideal at all since it is confusing for the customers to review their bills. It also makes that, many times, printed tickets are absurdly long.
3 votes -
DETAILLER UN RAPPORT
le rapport « Prix moyen par couvert » permet d’analyser les performances sur une période donnée (chiffre d’affaires, couverts, ticket moyen), mais il ne détaille pas, pour chaque jour, un nombre de couverts pour le service du midi et un nombre de couverts pour le service du soir sur des lignes distinctes.
1 vote -
Include stay dates on product checklist
I would like to have the stay dates included to the product checklist. We're using the product checklist at the host desk in breakfast and we would like to see at first glance if it's guests' first time having breakfast or if they had breakfast before. We can then either explain the breakfast buffet set-up or 'welcome back the guest.
10 votes -
Change the header color of the online invoice
When sending an invoice digital (via Email) to the guest, the header color is fixed purple.
It would be nice to change the color into the company CI.
And it would be even nicer to set it per Outlet.Like as well the following idea to complete the picture:
1 vote -
be able to add Tip via the Mews Terminal via Mews PMS
be able to add Tip via the Mews Terminal via Mews PMS
35 votes -
"Split bill" when paying
When splitting the bill when paying it would be easier to if you could see the items instead of only money amounts and a black back ground.
11 votes -
Küchenbon zu groß
Außerdem ist der Küchen-Bon viel zu groß und das Wort zum Mittnehmen an falscher stelle. Jeder Koch guckt Automatisch auf die Gerichte. Es wäre sinnvoller das als letztes auf den Bon oder noch besser direkt vor der Speisenauflistung stehen.
Uns ist auch aufgefallen, wenn wir die Schriftgröße auf den Handys ändern wird der Küchenbon auch größer. Was sooo schon viel zu groß ist. Auf den Thermodrucker im Service bleibt dieser jedoch gleich.
Vielleicht findet man hier eine Einstellungsmöglichkeit was überhaupt auf den Bon soll.3 votes
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