107 results found
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Bloqué les chambres en masse
Nous aimerions pouvoir bloquer des chambres en masse et non un à la fois. Souvent nous devons fermer un aile de l'hôtel mais pas nécessairement tout l'étage 3. Pouvoir choisir exemple je veux fermer les chambres B3-01 à B3-32 mais ne pas fermer le G3-01 à G3-32. Nous devons régulièrement fermer une aile et non un étage et cela faciliterait la tâche de bloquer en masse et non un à la fois qui est long à faire. Hotello nous le faisions régulièrement. Je ne sais pas si vous pouvez ajouter ça à votre plate forme, se serait très utile . …
2 votes -
Mews POS-PMS
We use Mews POS and Mews PMS. When a consolidated bill is posted in the POS and then transferred to Mews, we cannot see a breakdown of the VAT rate for each service or product on the invoice generated by Mews PMS. We kindly ask you to make a change, as this creates problems with accounting for and reconciling these invoices, especially when integrated with KSeF in Poland.
1 vote -
Mews POS-PMS
We use Mews POS and Mews PMS. When a consolidated bill is posted in the POS and then transferred to Mews, we cannot see a breakdown of the VAT rate for each service or product on the invoice generated by Mews PMS. We kindly ask you to make a change, as this creates problems with accounting for and reconciling these invoices, especially when integrated with KSeF in Poland.
1 vote -
stacking tasks departements filter
I would be helpfull if in the tasks menu you would be able to filter more then 1 departements. This can give Front Office a clear summirized and filtered options for tasks remaining. Escpecially helptfull for bigger hotels!
1 vote -
Trinkgeld-Labels im POS
Auf dem Trinkgeld-Bildschirm im Mews POS werden wertende Begriffe (z. B. "gut", "ausgezeichnet") als Labels für die Trinkgeld-Optionen angezeigt. Es gibt aktuell keine Einstellung, um diese Wortwahl zu ändern oder durch neutrale Labels (z. B. nur Prozent- oder Betragsangaben) zu ersetzen. Wunsch: Möglichkeit, die Trinkgeld-Labels frei oder zumindest neutral konfigurieren zu können, damit Gäste sich nicht durch die Formulierung unter Druck gesetzt fühlen.
1 vote -
Rechnungsdarstellung
Zur besseren Übersicht wünschen wir uns, dass alle POS-Umsätze eines Lightspeed-Belegs unabhängig von Preis oder Steuersatz auf der Mews-Rechnung in einer einzigen Zeile mit dem Gesamtbetrag des Belegs dargestellt werden.
Aktuell wird jeder einzelne Artikel aus Lightspeed als separate Rechnungsposition angezeigt, wodurch kein Gesamtbetrag pro POS-Beleg ersichtlich ist und die Rechnung schnell unübersichtlich wird.
Eine Zusammenfassung pro Lightspeed-Beleg würde die Lesbarkeit der Rechnung deutlich verbessern.
1 vote -
Printerstatus verwijderen
Wanneer je een bestelling naar de printer stuurt, komt in het scherm 'Printerstatus' te staan, waardoor je niet direct doorkan. Deze pop up zou wat mij betreft verwijderd kunnen worden, of klein in een hoekje van het scherm gezet kunnen worden waardoor je wel door **** klikken om de snelheid te bewaren.
1 vote -
Trinkgelder in Mews POS separat erstatten können
Aktuell können Trinkgelder in Mews POS nicht separat oder teilweise erstattet werden. Die einzige Möglichkeit ist die Rückerstattung der gesamten Rechnung, auch wenn alle Produkte korrekt waren und nur das Trinkgeld falsch eingegeben wurde (z. B. Tippfehler am Terminal).
Bitte Trinkgelder separat erstattbar machen, ohne die komplette Rechnung stornieren zu müssen.1 vote -
allergie
Es sollten von allen Gästen, auch den Mitreisenden, die Ernährungsanforderungen bzw. Allergien in den verknüpften Programmen erscheinen (Aleno). Für den Anfang wäre eine komplette Liste auch schon gut. Aber aktuell gibt es nur den Bucher/Hauptgast mit den Allergien.
2 votes -
POS customer profile with fake email
If a customer pays in the PMS and the same card is recorded at the POS too, a new customer profile is generated (same name and last name) with a fake email.
We kindly ask you to remove this logic as it creates useless customer profiles in the database, and it lead to risky management the by users at the Front Office.1 vote -
print Kitchen-Receipts again
It would be helpful to have the possibility to print receipts again in case there are problems with the printer. For example, the paper is empty, and only half of the receipt was printed.
1 vote -
invoice search with keyboard
Context.
In specific invoices we are filling in the References and Notes, because we need to easily search them after let's say a week.
In the reference we input the room number, while in the notes we input the name/surname.Blocker.
When we need to search for that particular invoice, we can only input a numeric value in the search window in the app.Request.
To be able to insert also letters, so to use the full keyboard, therefore to search also for the notes field.1 vote -
Products merging on invoice
When you have a large group with multiple items, why don't the items merge but stay as individuals? This makes for a really long receipt and wastes paper.
26 votes -
DETAILLER UN RAPPORT
le rapport « Prix moyen par couvert » permet d’analyser les performances sur une période donnée (chiffre d’affaires, couverts, ticket moyen), mais il ne détaille pas, pour chaque jour, un nombre de couverts pour le service du midi et un nombre de couverts pour le service du soir sur des lignes distinctes.
2 votes -
Waiter performance analytic
Waiter perfomance analytic.
We need track the volume of orders by each waiters. How much they sell by gettnig of the orders and not for the closing bills.1 vote -
Show owner's room in Room Charge
In the app, when doing a room charge, the operator does not know who's the onwer of the room.
We would need an icon or something to show who's the owner of that room.
In case i push the room charge to another person of the room, in the PMS another bill is created, leading to manual merge operation in case (most cases) one person pays the bill for the whole room.1 vote -
Allow F&B team members to set room status as 'having breakfast'
Allow F&B team members to swipe the room, similar to how Housekeeping marks it as clean, but instead mark it as “Having breakfast,” with the room status changing color OR SHOWING A CUP OF COFFE
1 vote -
The detail of the bill silverware post (by item)
We have a integration with silverware, and when the post the bill we only recieve a "table service" with a total amount. We need to be able to see whats in the bill.
example : 2x COCA-COLAS
1x Fish of the day1 vote -
Adding Loyalty Information to the product checklist
hello together,
we would love to welcome our loyalty member in a special way to our breakfast.
As we are using the product list to check who has breakfast included, we would love to be able to add the colum “loyalty program” and/or “guest notes” to the checklist.
I believe that this is an awesome step into the loyalty topic which MEWS is focussing more now as per the MEWS roadmap (2weeks ago).
As well other PMS system do not have this feature I believe.
19 votes -
Customisation of menu listing on POS handheld payment terminal for staff.
Customisation of menu listing on POS handheld payment terminal for staff.
I see it as a fundamental flaw, that menus on the handheld terminal are shown by creation date and that there is no way to rearrange them. Which makes it an incredibly time consuming and tedious task to reorder them so that the most prevalent product sales appears first, to minimise time spent on scrolling through categories. This may be only be 10 seconds. But times ✖️ that by every product you enter for every sale that you do. Not only to mention the lack of efficiency on busy…
1 vote
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