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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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83 results found

  1. be able to add Tip via the Mews Terminal via Mews PMS

    10 votes

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  2. Make the Mews POS product available in Thailand

    5 votes

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  3. In certain hotels, predefined shift schedules are in place. During these shifts, the revenue recorded in the Mews POS system is expected to be allocated to a specific Revenue Center. Currently, staff members are required to manually assign each order to the appropriate Revenue Center. It would be highly beneficial to have a feature that automatically assigns the Revenue Center according to the time of day. For instance, all revenue generated between 06:00 and 11:00 hours could be automatically directed to the ‘Breakfast’ Revenue Center.

    4 votes

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  4. POS not being available on iOS is a big blocker for some prospects - majority of employees use iPhones or iPads a

    2 votes

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  5. There are currently no Gift Card or Voucher system integrations with Mews POS. This is hurting us especially in the UK where such integrations are widely available from competitors and this lack of integration means that moving to Mews POS would take away their current ability to redeem credit balances in the POS. SmartGift is used by our customers and is already on the Marketplace for PMS. We should integrate this with POS also.

    12 votes

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  6. 2 votes

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  7. Multi Property: Centrally manage items and menus.

    5 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Alle anwesenden Mitarbeitenden müssen Ihre Schicht anmelden und abmelden können. Nicht nur eine Person. Anschliessend muss Umsatzquelle ausgewählt werden können und diese dann auch fix bestehen bleiben. (Dies bei verschiedenen Restaurants im Haus)

    1 vote

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  9. Bei Zimmerbuchung bevor der Gast unterschreiben muss, muss er noch einmal die Zimmernummer zur eingeben= doppelte Kontrolle.

    1 vote

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  10. Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    3 votes

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  11. Currently you need to define separate shortcut grids for Smartphone devices and Pad devices. This means double work when adding new products, and risk of inconsistencies between both device types.

    1 vote

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  12. Currently the paiement methods appear in alphabetical order, and there is no way to influence the place of the payment method. If we want to see the most frequently used payment methods at the beginning, and avoid scrolling, there is no way to influence the order. A nice feature would be to determine in which order they appear. For example: room transfer, credit card, cash, prepayment, etc.

    1 vote

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  13. The inability to use the "Code Régal" or the "SKU Code" in the search for items during the entry of delivery notes.

    2 votes

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  14. This idea is specifically for the FSC market and a must have. It is asked in every POS demo.

    First, we would need a non-detailed ticket that simply states "1 meal", without any detail and without showing any tax differences.

    Then, customers in France very often ask to sum up the total of the ticket into "2 or + meals" (they just choose the nbre of meals they want on the ticket - which is very generic and does not show the detail of what has been ordered.
    Right now, there is no way to determine on 1 same ticket…

    5 votes

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  15. Having a different Logo depending on the Outlet on bills etc., because de Outlets heva different names and Logos

    5 votes

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  16. For kitchen receipts to print added notes in red, so that they do not get missed. E.g. dietary requirements and allergies // Changes to dishes.

    8 votes

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  17. Remove the Appendix "Please keep this for your records" or in German "Bitte bewahre dies für deine Unterlagen auf". Problem is that in Germany and many other countries there is a formal way of speaking to people.

    In our case we use formal for all communication with our guests but this text isn't translated that way. That may be off-putting or probably even offensive for some. Because this note is added right at the footer field anyone could just add that to the footer text field in any way he like (formal or not).

    2 votes

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  18. Lets say a group of guests orders a steak dish, fish dish, chicken dish and veg dish.

    They all cook at different times and temepratures.

    Administrators should be able to set a priority for each dish so that no matter which order the server enters the order ot the tablet, the POS back end interface then re sorts the items for the chef kitchen order ticket so that the longest cooking item goes to the top of the list.

    This will aid kitchen operations speed and efficiency.

    4 votes

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  19. Possibility to exchange credit card to cash. If customer would like to get coins it would be nice to be able to charge credit card and then exchange it to cash.

    1 vote

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  20. For example, today the chef has prepared 10 beef tartares; once all 10 are sold, the waitstaff can no longer order them on the POS

    11 votes

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