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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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97 results found

  1. The possibility of changing the design of the reciepts for the guests would be much appreciated. At least just the top picture, which by now just is an extract from a google maps-like overview of the area. This does not look very professional - the company logo, for instance, would be much more applicable.
    Also, as others have mentioned, it would be much more professional is the products in the bundles could not be shown by default, as I don't think this necessarily is relevant info for the guests. Especially not if the bundle is made up by split products…

    2 votes

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  2. It would be useful to have some beforehand notice about when the system automatically updates. We can not have this happen during the lunch rush.

    1 vote

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  3. Wanneer je op betalen klikt, is er nu maar 1 mews betaal terminal zichtbaar. Ik heb begrepen dat er nu geen functie is om er twee te selecteren in dit betaalscherm (naast cash, aanbieding verzenden, etc.) - dit lijkt een gemiste kans gezien vast meer bedrijven twee mews terminals gebruiken! ;)

    1 vote

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  4. Possibility to exchange credit card to cash. If customer would like to get coins it would be nice to be able to charge credit card and then exchange it to cash.

    6 votes

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  5. Currently you need to define separate shortcut grids for Smartphone devices and Pad devices. This means double work when adding new products, and risk of inconsistencies between both device types.

    4 votes

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  6. Make the Mews POS product available in Thailand

    4 votes

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  7. In certain hotels, predefined shift schedules are in place. During these shifts, the revenue recorded in the Mews POS system is expected to be allocated to a specific Revenue Center. Currently, staff members are required to manually assign each order to the appropriate Revenue Center. It would be highly beneficial to have a feature that automatically assigns the Revenue Center according to the time of day. For instance, all revenue generated between 06:00 and 11:00 hours could be automatically directed to the ‘Breakfast’ Revenue Center.

    6 votes

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  8. POS not being available on iOS is a big blocker for some prospects - majority of employees use iPhones or iPads a

    3 votes

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  9. Multi Property: Centrally manage items and menus.

    10 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Mews POS is not yet available in Sweden, whilst there is an increasing demand for this.

    2 votes

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  11. There are currently no Gift Card or Voucher system integrations with Mews POS. This is hurting us especially in the UK where such integrations are widely available from competitors and this lack of integration means that moving to Mews POS would take away their current ability to redeem credit balances in the POS. SmartGift is used by our customers and is already on the Marketplace for PMS. We should integrate this with POS also.

    19 votes

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  12. Please implement more granular customization options for bills. Specifically, there should be a way to account for the tax on restaurant items being sent by Lightspeed when the tax has already been applied. This is causing significant inconvenience for properties, as they are forced to manually remove the duplicate tax entries in Mews.

    Desired outcome:

    1. The total amount of the Lightspeed Bill to appear in MEWS as one product or line item that is not taxable.
    2. The Mews bill should only be showing taxes applied to Accommodation
    1 vote

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  13. A function for renaming & summarizing individual items in the invoice as an example: The item “soup” comes from the Hypersoft POS system and I would like to call this "pumpkin soup".

    1 vote

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  14. Currently the paiement methods appear in alphabetical order, and there is no way to influence the place of the payment method. If we want to see the most frequently used payment methods at the beginning, and avoid scrolling, there is no way to influence the order. A nice feature would be to determine in which order they appear. For example: room transfer, credit card, cash, prepayment, etc.

    2 votes

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  15. Having a different Logo depending on the Outlet on bills etc., because de Outlets heva different names and Logos

    9 votes

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  16. In order to confirm to the tax office that a meal was a business meal, in Germany so-called "Bewirtungsbelege" must be issued by the restaurant and completed by the guest. These are currently only available in printed form. To go further in the direction of paperless, it would be great if these could also be sent by email.

    5 votes

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  17. 23 votes

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  18. 2 votes

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  19. Create vouchers with limited use. for example: 10% discount rate only available for once.

    73 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Alle anwesenden Mitarbeitenden müssen Ihre Schicht anmelden und abmelden können. Nicht nur eine Person. Anschliessend muss Umsatzquelle ausgewählt werden können und diese dann auch fix bestehen bleiben. (Dies bei verschiedenen Restaurants im Haus)

    1 vote

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