392 results found
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reservation
Dear Mews Team,
I would like to share my feedback regarding the new Reservation Report.
Compared to the previous version, the new report is significantly more difficult to navigate and less user-friendly. The former report allowed users to view reservation information clearly and efficiently in a single screen, making it much easier to manage and review reservations.
With the new layout, it is no longer possible to view all key reservation details at once. Users must continuously scroll horizontally to access different fields and information, which considerably slows down the workflow and makes the report less accessible overall.
In addition,…
1 vote -
Adjustable columns Reservation Report
Let the user select the columns they need in the reservation report to improve legibilty and clearer overview.
1 vote -
data connectors for google BigQuery, SQL, AWS..
data connectors for google BigQuery, SQL, AWS..
1 vote -
Allow several metrics on different reports
I would like to request that the metric “ADR excl. comp and house” be made available across more Mews BI reports and visualization contexts, not only in the Accommodation Revenue report.
This metric is extremely useful because it provides a more accurate ADR calculation by excluding complimentary and house-use rooms, allowing a clearer analysis of paying guest performance.
Currently, the limitation of having this metric available only in specific reports makes cross-report analysis and dashboard building more difficult and requires external data exports/workarounds.
It would be very valuable for operational and revenue analysis if this standard metric could be added…
1 vote -
Wildcards
To improve the user-friendliness of the global/local search, it would be desirable for MEWS to support wildcards. This would enable staff to find the right guests more quickly, even if the exact spelling of a name is unknown or there are typos.
The % symbol could, for example, be used for any string of characters:
Cor% → finds “Cory” and “Corey” etc.
%aitlyn → finds “Caitlyn” and “Kaitlyn” etc.
S%n%der → finds “Snyder” and “Schneider” etc.This makes search suggestions more flexible and significantly increases the hit rate, particularly for international guests, different spellings or incomplete information. This saves time…
3 votes -
Additional names of room types
It would be important for us to be able to select a ‘Budget Room’ room type as well, so that we can better analyse the occupancy of the different room types in the management report. We have suites and rooms in the hotel and budget rooms in the annex, but they all run through the same bookable service. If I only needed this internally for the management report, I could, for example, list the rooms in the annex under the room type ‘Bed’, but unfortunately this designation is also displayed in the Mews booking engine and that would be misleading…
1 vote -
loyalty program available in MEWS BI
I need a report in Mews BI that collects all the necessary data for “Stay records” for GHA Loyalty Program. I can’t find data related to the loyalty program in Mews BI. I need data from the Loyalty section for Guest Profile Loyalty data (program, membership number, points, tier) that lives on the guest profile / loyalty membership objects, but it is not exposed in the standard Mews BI model or dashboards, including Stay records.
So you cannot add directly from Mews BI into your Stay records report the loyalty program.
Please, add:
- Membership number
- Points
- Tier2 votes -
Forecast data from Atomize
Forecast data from Atomize is readily available within Mews, so it should be relatively straightforward to present this in a more visual format in Mews BI.
This would enable users to incorporate these visuals directly into their reports, adding greater clarity and usability.
In my view, forward-looking data is at least as important as historical data, if not more so, when it comes to supporting informed decision-making.
2 votes -
Create a block production report (not booked reservations based)
We need a block production report with all block details. Current block reports are reservations/rate code based. We need a block report that shows true block production and also to know how many rooms, how much room revenue, and at what sell rates we are holding out of inventory.
38 votes -
Include formulas in Excel exports for aggregated values
It would be good if Mews Excel reports came in with formulas (for example sum) instead of data dumps we receive now. If we make any changes we have to make sure to update all the totals, otherwise the report is useless.
1 vote -
Base the 'vacant or departed' filter in the space status report on real-time check-in information
Currently, the “Vacant or departed” filter in the Space Status report relies on the planned arrival time on the Properties tab, so rooms with guests already checked in can still appear as vacant until that planned time. This is confusing for front office and housekeeping who use the report as a real‑time occupancy view. Please consider an update to the logic so that this filter is based on the actual check‑in/occupancy status (or automatically syncs the planned arrival to the actual check‑in time), ensuring that once a guest is checked in, their room no longer appears as vacant.
1 vote -
ClickUp x Mews Business Intelligence Integration Idea
Connect ClickUp with Mews Business Intelligence to create a live sales performance dashboard that reflects real time CRM activity and confirmed revenue. Sales tasks in ClickUp can be filtered by status such as Hot Lead, Proposal Sent, Closing Soon, or Closed Won. Once a deal is marked as closed in ClickUp, the data flows into Mews BI to reflect total sales pickup, revenue pace, and conversion trends.
This integration would allow the team to:
• Track total Sales Closed versus pipeline value directly inside Mews
• Monitor Hot Closing opportunities and expected pickup for upcoming periods
• Align CRM actions…1 vote -
One Accounting Report that shows all Revenue, ADR, Occupancy
There is no need to have three different types of reports (Consumed, Closed and/ or created). all reports should have the same information presented in the same way. There is also no need to have Gross Value, Net Value, or Tax Value on the Managers Report. All Reports should be consistent and have all the same information. Or Better Yet just make a DEFAULT REPORT for accounting purposes that have all the numbers match. REVENUE, TAXES, ADR, Occupancy, etc. Having all these different options i guess is fine, but the GAAP should be the DEFAULT or Standard reporting.
1 vote -
Identify that a room is set up as a twin
Inspected TWIN - be able to highlight that a room has been set as a twin. Zip-link beds can be either king or twin but no discernible way to identify that the room has been set as a twin.
2 votes -
New Reservation report show grouped by arrival date open
The old reservation report shows Grouped by arrival date easily with all dates open. New reservation report collapses the reservations with this grouping under each arrival date so that you need to click open each date separately to see the reservations. This is used daily to check through what has come in and the automatic collapsing adds unnecessary clicks to the daily process. Either update New reservation report to not auto-collapse when chosen Group by or keep the old reservation report active.
1 vote -
Average length of stay
It would be nice to have more interesting data in the reports - namely the average length of stay. Cherry on top: having it as a discriminant in order to compare average length of stay between sources, segments, age groups... Just a thought. 'Casue even the Extranet from Booking.com can tell me that much - but not my PMS? Ahi ahi ahi...
3 votes -
out of order
Housekeeping report don't show rooms out of order for anonther date
1 vote -
Ajouter le metrique adresse de l'agent de voyage
Bonjour,
Nous aurions besoin de rajouter un métrique concernant l'adresse agence de voyage/agent de voyage afin d'analyser nos différents marchés.
L'adresse du client aujourd'hui ne nous permet pas de le faire puisque certains de nos agents réservent pour des clients sur d'autres continents/pays.Cela est handicapant pour notre analyse quotidienne.
Merci pour votre aide.1 vote -
Accounting Report: Dashboard Shortcut
Consider removing "Ledger Activity Report" and replacing it with Accounting Report (Order Items Report) on the Dashboard shortcut.
5 votes -
Out of Order should not impact available rooms
Out of Order rooms should not impact the available rooms and occupancy %. Using House Use instead of Out of Order does not accurately reflect the traditional use of the term.
1 vote
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