374 results found
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Report of pending payment filtered by guests in house
In order to have a control of the client in the hotel for their extras, we need a report with pending payment but only the client who are in the hotel, no futur client.
1 vote -
Timeline Improvements
We have just moved across to MEWS so far there is a lot to like, but there are a few issues that are making it a real pain at time...
1) Ability to sort the timeline in numerical order, I appreciate all the other filter options but sometimes just viewing spaces in numerical order is greatly appreciated
2) ability to use our own in house colours for reservations this allows a quick glance at the timeline to gain a lot of information without having to search for it
Reservation Overview
1) Ability to change it to Space number first then…
2 votes -
More items on the product checklist
Is it possible to change the number of items on the product checklist to, for example, 250? Currently when we switch pages the system slows down, so it would be great to have all items on one list for a smoother operation.
1 vote -
Quellen individuell anpassen
Da die Standard Quellen nicht immer Sinn machen, wäre es toll, diese individuell pro Betrieb anpassen zu können.
Z.B.
E-Mail/Telefon
Webseite (MEWS Booking ENgine verknüpfen?)
Homelike
Homegate
Airbnb1 vote -
Include Guest ID´s in Guest & Reservation Exports
Include Guest ID´s in Guest & Reservation Exports
1 vote -
Include the payment requests in the export of the payment report to track them.
At the moment, when filtering the payment requests in the payment report, they are displayed but when you click on export to Excel, there is no data about payment request. Which makes it impossible to track. Since the payment request is one of the filter provided, it should be available in the payment report excel document
7 votes -
Ordering logic of invoices in City ledger
Currently, invoices within the same owner are listed alphabetically in the City ledger. However, there are some issues. For example, an overdue invoice 557 is listed below an unpaid invoice 4177, because the system considers that 5 comes after 4 alphabetically. It would make more sense for invoices within the same owner to be listed in chronological order in terms of invoice deadline, or simply in ascending order in terms of invoice number.
1 vote -
Product Report by Room Category
The current product report in MEWS is focus mainly on products sold against the guest stats. While The Product checklist will report on consumed and the purchased products.
But, this report only shows the totals per day and not in which accommodation/room the product should be inserted in.
The request is to have also de view in the report about in which room this product is added.
Thanks!
1 vote -
Show space status (inspected, dirty) in check out report
Have a column for space status in the check out report so that the reception can see if the room has been cleaned or not . If the guest did leave without checking out and hk has cleaned the room, it automatically makes it dirty if we check the room out, therefore to make sure/make it easier to see the room status so that the reception can change the status back to inspected without having to click in to each reservation.
2 votes -
Show number of beds in the Checkout report and the Space status report
We’d like to ask you to include the number of beds or guests in the Check-out report.
We are a hostel, and when the reservation is for a private room, the system counts it as one departure. If we have a Private room - 8 beds, the system counts it as just one bed in the checkout report.
That is a problem for example when we need to know in advance how many beds need to be cleaned to order next week's clean bed linen. If we have 20 single beds, one Private room - 8 beds, one Private room…
3 votes -
Origin Logging for All Reservations
We would like to request Origin logging for all reservations.
When reservations are created through a channel manager or via integrations, Mews logs the Origin and Origin ID. However for manually created reservations, Mews does not automatically log the reservation Origin such as Call Center, Email or Phone. As a result, integration partners (such as Lighthouse) receive Mews data files with various blank Origin fields leading to incomplete reporting.
Internal case reference #00450070.
1 vote -
Display accounting report by date period
Display accounting report by day/week/month/etc.. Currently, when selecting a time period, the report shows all revenue posted in that time as totals per category. If you want to find data on a day by day, or month by month, etc., you have to set the filters up separately each time.
1 vote -
Improve Printing Options for Reservation Report
Currently, the option to print a reservation report isn't very useful because it tries to print too many columns and it doesn't display the information very well. It would be great to be able to fully customize the columns in the reservation report and then have a better option to print the report. My team likes to print the reservation report daily, but they don't need all of the default columns that are included in the report when you try and print it. I know you can export the report to excel and edit the columns there, but that isn't…
1 vote -
Occupancy Graph on the Dashboard: Forward Projection
Add additional features to the graph, allowing users to see future projections about occupancy directly on the dashboard. It typically displays only the current week (7-day).
3 votes -
Amélioration du journal d'action (Action Log) : filtres avancés, clarté et visibilité sur les profils et résa clients
Il serait très utile de pouvoir filtrer plus précisément le journal d’activité (Action Log) dans MEWS, afin d’améliorer le suivi et la traçabilité des actions. Voici quelques suggestions concrètes : Pouvoir sélectionner plusieurs utilisateurs à la fois, ou encore mieux, des groupes d’utilisateurs ou des départements entiers (ex. : toute l’équipe de réception) ; Filtrer par plusieurs types de modifications de réservation simultanément (ex. : changement de dates, de tarif, de chambre, d’état de réservation, etc.) ; Améliorer l’affichage des actions : nous utilisons MEWS en français, mais l’Action Log reste en anglais, avec des termes très techniques peu lisibles pour une…
1 vote -
report that includes the original booking dates to the reservation
I want a report that I can export to excel that includes the original booking dates to the reservation. The reservation report shows only the check in and check out dates. Usually they are the same as the original dates but not always.
1 vote -
limit an automatic export from the opening of the establishment to today
In order to have a view of the status of accounts and avoid having to do this manually by accounting teams.
Be able to limit an automatic export from the opening of the establishment (or fixed date) to today (or fixed dates)Be able to limit an automatic export from the opening of the establishment (or fixed date) to today (or fixed dates)
1 vote -
Telephone and email in reservation report
To have a column for email and telephone number for guests in the reservation report.
This would make it a quicker process to search up existing members instead of having to open one and one reservation/guest profile to find this information.
This would save the reception a lot of clicking, searching as well as saving time.
6 votes -
Ability to track conversion rate of Inquired Reservations to Confirmed
Revenue Managers are looking for an easier and better tool to track Conversion Rate of Inquired Reservations to Confirmed Reservations more efficiently.
Especially for the hotels utilizing that feature a lot, there are a lot of unexplored avenue when it comes to managing, tracking, and analyzing Inquired Reservations. I
t would also help to keep the "Inquired" label somehow for better reporting.
1 vote -
Auto-Refresh Dashboard
The home page dashboard should auto-refresh whenever the user clicks the Mews logo or the action flow sends the user to the dashboard. The timeline auto-refreshes which is helpful knowing the content is accurate and can be seen changing in real-time such as when a reservation is moved from one space to another. The primary source of all summary information and donuts such as the home page dashboard should do the same.
5 votes
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