Skip to content

Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

402 results found

  1. When you change the date filter and open a reservation, the preselected date resets back to the current date instead of the date you selected which creates an extra step for properties.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. It would speed up the selection of dates in the filters if one could just type then press tab key. Ideally it would auto populate the current year. Also, some date selections do not adjust the end date based on the selected start date so it takes quite a lot of clicks to, say, get the view of your OCC for next week. Same for changing rates for date ranges etc.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Hi,

    Even though we can name the schedule, we receive the report with its standard name: Accounting Report - Reservation Report....
    This creates confusion as we use the same report with different filters every day, but both are named the same...
    Could it be arranged that the report (excel sheet) inherits the name of the schedule?

    Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Dear MEWS Team,

    We would like to give you our feedback on the subject of reports. We have already discussed this issue with our contact person at MEWS, and apparently the reports we want to / can pull are a bit limited. So I am happy to share our feedback here and we hope it will soon be resolved and ready to help other hotels:

    We need the report or reports to work in the following topics:

    • Revenue Conversion --> General and individually (per person)
    • Lead Conversion --> General and individually (per person)
    • Lead per hour --> General and individually…
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Hi!
    Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
    Example:
    Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Die zu erledigenden Aufgaben in der Dashboard-Liste sollten auswählbar sein. Derzeit sind zuviel Nonsens-Aufgaben darin und die Liste verliert damit ihre Übersicht und ihren Sinn

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Create an automatic scheduled Reservation Report-link with specific filter on default. Just like the scheduled reports that we have today, but that we only receive an link / URL directly to the list in Mews. Also in a security perspective - that we don't have our guest's name sent to our emails everyday with all the booking information. It would be more secure to receive a link so you need to actually log in to Mews to have all the data.

    It is so much easier to handle the Reservation List directly in Mews, than operate with PDF.list's.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. This should be a cancellation report that includes the cancelled revenue plus the cancelled room nights of an availability block. To top this it would be great to see the cancellation reason and who cancelled it plus the option to export to excel.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Hi there,

    I would like to ask if there is a possibility to work on a report in order to calculate the forecast for the coming months. I have been looking at both the ‘Manager Report’ as well as the ‘Reservations Report’, and unfortunately I can't find the way. Has anyone had the same question as me and found a way to work on it? Thanks in advance.

    Thank you in advance.

    Best,
    Asensio

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ein Bericht, ähnlich dem Reservierungsüberblick nur mit folgenden Informationen für das externe Housekeeping:
    1. Gliederung in Zimmerkategorien
    2. Anreise und Abreise
    3. Name des Gastes (optional)
    4. Anzahl Personen gegliedert in Kinder und Erwachsene
    5. Produkte (Hund, Late Check-out, Early Check-in usw.)
    6. Gästenotizen und Hauseigene Notizen

    Dieser Bericht sollte ebenfalls automatisch gesendet werden können.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Hi Mews

    We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.

    Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?

    Warm regards

    Thank you!

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Currently the 'Optional Reservations' and 'Optional Blocks' are available in the dashboard view of the Availability & Occupancy Report. However, this data is not included in the export. Please make this data available in the export as well so we can work with it.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Add a pdf printable option to the new in house guest report

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. It would be really helpful to get a report of all payments made into a specific date range and linked to reservation in another specific date range as well (for example: list of the deposits paid in 2024 but linked to reservations for 2025)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Currently reports can be scheduled to run hourly, daily, weekly, monthly etc.

    It would be helpful to have more options ie. 6-hourly, fortnightly etc. and/or the ability to set a custom frequency for report exports ie. 6AM, 2PM, 6PM to correspond with staff shift times.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. In my previous booking engine, the timeline/grid was a dynamic live thing. You can see real time when potential guests were looking at dates or making a booking. It was a real time indicator of how good a marketing campaign was working. The previous pms also tracked daily visitors to the booking engine real time and updated the daily visitor numbers. This insight was invaluable.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I would like a report that can show me; arrival date, lead time for the arrival date with either a travel agent profile, company or source for the booking and rate for the booking could be rate code. This report should be possible to pull for a year, month per day. I know I can use reservation report, but I still need to put it in a excel sheet and then make my own pivo.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. The Reservation Report shows 0 EU/SEK/NOK in Rate if a reservation is prepaid. This makes it harder to calculate reservation amounts in an exported version of the Reservation Report. The Rate should not be 0 no matter if the reservation is paid or not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?