396 results found
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Create a block production report (not booked reservations based)
We need a block production report with all block details. Current block reports are reservations/rate code based. We need a block report that shows true block production and also to know how many rooms, how much room revenue, and at what sell rates we are holding out of inventory.
39 votes -
Wildcards
To improve the user-friendliness of the global/local search, it would be desirable for MEWS to support wildcards. This would enable staff to find the right guests more quickly, even if the exact spelling of a name is unknown or there are typos.
The % symbol could, for example, be used for any string of characters:
Cor% → finds “Cory” and “Corey” etc.
%aitlyn → finds “Caitlyn” and “Kaitlyn” etc.
S%n%der → finds “Snyder” and “Schneider” etc.This makes search suggestions more flexible and significantly increases the hit rate, particularly for international guests, different spellings or incomplete information. This saves time…
3 votes -
Top/Frequent Guest Report
Would be very useful to have a report in Mews that lists our hotel's most loyal guests, who have stayed/spent the most. This would make it easier to identify the guests e.g. for recognition purposes.
110 votes -
Gästeliste
Für den täglichen Betrieb an der Rezeption und in den operativen Abteilungen benötigen wir einen zentralen Bericht, der alle relevanten Gästeinformationen übersichtlich in einer einzigen Ansicht zusammenfasst.
Aktuell müssen die benötigten Informationen aus mehreren Berichten zusammengesucht oder manuell ergänzt werden. Dies kostet Zeit, erhöht die Fehleranfälligkeit und erschwert einen reibungslosen Informationsfluss zwischen Rezeption, Service, Küche und Management.
Unser Vorschlag ist daher ein kombinierter Anreise- und Inhouse-Bericht, der alle Gäste nach Zimmernummer sortiert darstellt und sowohl heutige Anreisen als auch bereits im Haus befindliche Gäste eindeutig kennzeichnet.
Folgende Informationen sollten enthalten sein:
-Namen aller Reisenden
-Zimmernummer
-Anzahl der Gäste pro Zimmer…2 votes -
MEWS BI x Event Temple
It would be extremely valuable to have a native connector between Event Temple and Mews that pushes event forecast and pipeline data into Mews BI.
This would allow hotels to combine room revenue forecasts with Meetings & Events forecasts in a single reporting environment, providing a complete view of future business performance and improving budgeting, staffing, and revenue planning. Existing discussions around Mews Events already highlight integration-related limitations.1 vote -
Pace Report Year Over Year Data Break
The current pace report breaks once the look back period is over 1 year. The ability to compare current on-the-books rooms and revenue for a future stay period against the same-time-last-year on-the-books position is a standard hotel reporting need. It is used for forecasting, pricing decisions, sales strategy, budgeting, ownership reporting, and day-to-day revenue management.
The challenge is that, without historical OTB snapshot logic or a reliable way to recreate it in BI, we cannot accurately answer a very basic question:
“What did we have on the books for this same future period at this same point last year?”
That…
1 vote -
Adjustable columns Reservation Report
Let the user select the columns they need in the reservation report to improve legibilty and clearer overview.
2 votes -
format paysage
For MEWS Bi, Currently, when a report is scheduled as a PDF, it is always exported in portrait orientation, regardless of the table size. The PDF export should automatically adapt to the table layout and switch to landscape mode when the table is wider (for example, when there are many columns). This would ensure better readability and a more user-friendly report format.
1 vote -
Allow several metrics on different reports
I would like to request that the metric “ADR excl. comp and house” be made available across more Mews BI reports and visualization contexts, not only in the Accommodation Revenue report.
This metric is extremely useful because it provides a more accurate ADR calculation by excluding complimentary and house-use rooms, allowing a clearer analysis of paying guest performance.
Currently, the limitation of having this metric available only in specific reports makes cross-report analysis and dashboard building more difficult and requires external data exports/workarounds.
It would be very valuable for operational and revenue analysis if this standard metric could be added…
1 vote -
Create a travel agent address metric
To better segment the travel agency markets, we need to know their country of residence. Customers' addresses are not representative, because an agent living in London could very well book trips for guests living in the U.S.
1 vote -
Accounting Report: Dashboard Shortcut
Consider removing "Ledger Activity Report" and replacing it with Accounting Report (Order Items Report) on the Dashboard shortcut.
5 votes -
Please make the AI Executive Summary an e-mail that can be sent daily
Please make the AI Executive Summary an e-mail that can be sent daily
1 vote -
Group by Room number instead of Spaces
Guest in House report: Sorting out the order by Room Number. now it is possible only by using spaces which doesn't put the list in practical order. Would be nice to get the report out ordering by room number so its easier for the breakfast staff to read the report
6 votes -
Average length of stay
It would be nice to have more interesting data in the reports - namely the average length of stay. Cherry on top: having it as a discriminant in order to compare average length of stay between sources, segments, age groups... Just a thought. 'Casue even the Extranet from Booking.com can tell me that much - but not my PMS? Ahi ahi ahi...
4 votes -
MEWS POS Payment
Hallo zusammen,
wir benötigen die POS Zahlungen in MEWS BI für die Monatsberichte, damit wir alle Zahlungen aus POS & PMS in einem Bericht für die Buchhaltung abbilden können.
1 vote -
Claude / Antropic
Über Claude können Preise in Echtzeit geprüft und damit Buchungsanfragen automatisiert beantwortet werden
1 vote -
MEWS BI
Recent on-screen message:
"Mews Analytics will be retired in early 2026. Explore the new Mews BI and share your feedback to help us get it ready for you."
Thank you for the information about the planned retirement of Mews Analytics in early 2026 and for the opportunity to explore the new Mews BI and provide feedback.
For us, it is essential that all currently used Manager Analytics reports are fully mirrored in the BI tool, ideally as curated dashboards. At the moment, however, several key reports are missing, in particular “DAILY”, “Dashboard YoY Comparison”, and “PickUp Analytics – PickUp per…
4 votes -
reservation
Dear Mews Team,
I would like to share my feedback regarding the new Reservation Report.
Compared to the previous version, the new report is significantly more difficult to navigate and less user-friendly. The former report allowed users to view reservation information clearly and efficiently in a single screen, making it much easier to manage and review reservations.
With the new layout, it is no longer possible to view all key reservation details at once. Users must continuously scroll horizontally to access different fields and information, which considerably slows down the workflow and makes the report less accessible overall.
In addition,…
1 vote -
data connectors for google BigQuery, SQL, AWS..
data connectors for google BigQuery, SQL, AWS..
1 vote -
Customer Insights Report
The "customer insights" data Mews gathers at the customer profile level should be reported in one place so clients can make use of the stats to create promotions or programs to incentivize their guests.
Stay Frequency Analysis: Number of stays per customer within a selected period.
Revenue Contribution: Total spend per customer (room + POS).
Visit Patterns: Average length of stay, seasonal trends.
Engagement Metrics: Use of amenities, special requests, or participation in promotions.4 votes
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