374 results found
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Customer Classification Icons: Include in Reports + Printout
For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.
4 votes -
Availability Block Cancellation Report
This should be a cancellation report that includes the cancelled revenue plus the cancelled room nights of an availability block. To top this it would be great to see the cancellation reason and who cancelled it plus the option to export to excel.
2 votes -
Forecast report
Hi there,
I would like to ask if there is a possibility to work on a report in order to calculate the forecast for the coming months. I have been looking at both the ‘Manager Report’ as well as the ‘Reservations Report’, and unfortunately I can't find the way. Has anyone had the same question as me and found a way to work on it? Thanks in advance.
Thank you in advance.
Best,
Asensio3 votes -
Filter the in-house guest report by product
With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.
7 votes -
Reservierungsbericht nur mit An-Abreise, Personenanzahl (Kinder und Erwachsene), Produkte und Notizen
Ein Bericht, ähnlich dem Reservierungsüberblick nur mit folgenden Informationen für das externe Housekeeping:
1. Gliederung in Zimmerkategorien
2. Anreise und Abreise
3. Name des Gastes (optional)
4. Anzahl Personen gegliedert in Kinder und Erwachsene
5. Produkte (Hund, Late Check-out, Early Check-in usw.)
6. Gästenotizen und Hauseigene NotizenDieser Bericht sollte ebenfalls automatisch gesendet werden können.
4 votes -
Breakfast list to be printed with room number only
Hi Mews
We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.
Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?
Warm regards
Thank you!
7 votes -
Include Optional Bookings Data in Availability & Occupancy Report Export
Currently the 'Optional Reservations' and 'Optional Blocks' are available in the dashboard view of the Availability & Occupancy Report. However, this data is not included in the export. Please make this data available in the export as well so we can work with it.
21 votes -
Add a pdf printable option to the new in house guest report
Add a pdf printable option to the new in house guest report
10 votes -
A report of all payments and deposit made in a specific date range and linked to reservations in specific date range as well
It would be really helpful to get a report of all payments made into a specific date range and linked to reservation in another specific date range as well (for example: list of the deposits paid in 2024 but linked to reservations for 2025)
2 votes -
Additional and/or customizable frequency options for scheduled reports
Currently reports can be scheduled to run hourly, daily, weekly, monthly etc.
It would be helpful to have more options ie. 6-hourly, fortnightly etc. and/or the ability to set a custom frequency for report exports ie. 6AM, 2PM, 6PM to correspond with staff shift times.
2 votes -
Tracking visitors to the booking engine
In my previous booking engine, the timeline/grid was a dynamic live thing. You can see real time when potential guests were looking at dates or making a booking. It was a real time indicator of how good a marketing campaign was working. The previous pms also tracked daily visitors to the booking engine real time and updated the daily visitor numbers. This insight was invaluable.
6 votes -
New report to see lead time
I would like a report that can show me; arrival date, lead time for the arrival date with either a travel agent profile, company or source for the booking and rate for the booking could be rate code. This report should be possible to pull for a year, month per day. I know I can use reservation report, but I still need to put it in a excel sheet and then make my own pivo.
1 vote -
Reservation Report - Showing 0 in Rate & Total Amount for prepaid reservations
The Reservation Report shows 0 EU/SEK/NOK in Rate if a reservation is prepaid. This makes it harder to calculate reservation amounts in an exported version of the Reservation Report. The Rate should not be 0 no matter if the reservation is paid or not.
1 vote -
Report that includes commission amounts being paid to travel agencies
A report that shows what commission amounts are due to travel agencies.
3 votes -
New and existing report
We wish to be able to modify or get modify existing reports as well as create or getting new reports created.
1 vote -
Purchased Product Notifications
(1) Enable notifications specific to products purchased/booked by guests or added by staff to a bill (not just from the OCI flow, but from any time the product is sold).
(2) Enable a feature that can filter reservations by Products purchased/booked.
2 votes -
Invoice sending notification
Earlier we were able to see the invoice on the profile with the notification of closed and sent. This now has been moved the report. We do benefit to see on the profile as this can result in sending the invoice again if the Reception are not confident whilst processing the check out procedures. Going to the report is an option but will be time consuming. Having a report is beneficial for management to track and trace on daily folio sending
3 votes -
Automatic printing of Fire Report
Hi, we would love to get automatic printed out the fire reports at 3 different time periods during the day (07:00AM, 14:00PM, 22:00PM). Today, we need to print out manually. Great if you can check up this opportunity.
1 vote -
Top/Frequent Guest Report
Would be very useful to have a report in Mews that lists our hotel's most loyal guests, who have stayed/spent the most. This would make it easier to identify the guests e.g. for recognition purposes.
107 votes -
Afficher les personnes exonérées de taxe de séjour dans un rapport
Pour nos établissements dont la taxe de séjour est paramétrées en produit.
Lorsque nous déclarons nos taxes de séjour à la ville, nous devons également déclarer les personnes qui en sont exonérées (pour la France cela comprend les mineurs, les hébergements d'urgence, les travailleurs saisonniers, les habitants de la même ville, ect).
Nous souhaiterions une option "exonération de taxe de séjour" au niveau de la facturation du séjour et que ces clients apparaissent dans un rapport.
Ceci nous éviterait de devoir tenir un tableur excel alors que nous avons un PMS.2 votes
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