236 results found
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Add extra functions to the Product Checklist
Product Checklist could have a wider set of functions such as ability to post directly to Profiles without a current reservation. And ability to post to Spacetime Reservations (not only Guest)
15 votes -
Charging rules for products
It would be helpful to have more charging rules or patterns for products.
Especially for long term bookings (still with a nightly rate) it can be necessary to add a product on a weekly, bi-weekly or monthly pattern.
12 votes -
No post
Can we please create a feature to block room charges for so no one can add any unnecessary charges to rooms
Right now, we are only commenting on bookings that should be on a no post basis, but of course there is human error at one point or another and it is sometimes easy to miss the comment especially when there are multiple information on the booking, and we end up not getting paid for these services sometimes
12 votes -
Visualise rate derivation from rates list
In the list of rates, we see
Name, Base rate, Type (private or public), Short name, External name, Enabled, Default.
It would be nice to have at least one extra column, to visualise the adjustment (absolute or relative) from the base rate. When there's a lot of rates to setup and check it can be time consuming to do those 3 clicks (rate, pricing, adjustment).16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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3 votes
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Relative Adjustments in Rate Management
Base Rates
-Ability to add Surcharge on the "Base Rate" via a Relative Value (%)
-Extend that relative adjustment to the Age Categories
-Extend that as well to the Dynamic Pricing Overriding functionality.Dependent Rates
- Can we also consider an independent "Relative/Aboslute Dynamic Pricing Overriding" functionality as well for the dependent rates? Right now, they are highly dependable on the modifications made to the base rate.3 votes -
Change prices up down instead of to the right
When we change prices and click enter, the next squared selected is the one in the right (same category for the next day). Nevertheless, normally when we change rates, we do so for an entire day. It will be much practical is the next square selected after clicking "Enter" is the one below what we have just changed. This way, we can swap from the first until the last category of a whole day and do it quicker than now.
11 votes -
Package with Items on specific nights
They is a example of the request of the customer. This functionality is available in Hotello and customers is looking to have the same in Mews. There is some examples:
Example 1: I have a package for 3 nights:
Night 1: Diner
Night 2: Breakfast, lunch (apply after midnight per day per person) and diner
Night 3: breakfast and lunch (apply after midnight per day per person)
The problem right now is all items applied every night. In Hotello, they was able to select in the configuration with specific night the product should appliesExample 2:
I have a package…13 votes -
character limit
I have recently discovered a 1,000-character limit has been applied to (at least) the description of a new rate when I attempted to modify an existing description and add a new rate. Overall, not an issue. The problem to solve is formatting this description. Line breaks and blank lines entered when writing the description are no longer recognized and now the lines all run together. This is not a great Guest experience and is apt to cause more Guests to skip reading the description entirely when they see a big block of words. I hope this was an oversight when…
2 votes -
Rates & Rate group updates
Rate Key Requirement:
It is not possible to leave the rate key field empty, limiting flexibility. We are currently doing a big migration/restructure project and cannot yet delete the old rates but need to wipe the keys in order to reuse them.Navigation Limitation:
Unable to use Command+Click to open a rate in a new tab, which impacts multitasking efficiency.Voucher Code Search:
Searching for voucher codes is harder. Additionally:If working on a public voucher setting, after making a change, all filters reset quickly to default, and we need to filter again to public/private.
Lazy Loading Behavior:Deactivating a…
2 votes -
booking engine rate group
If there are multiple public rates within the same rate group, MEWS will only display the cheapest option in the booking engine.
This causes issues for us for example when publishing our Christmas packages. They would both fall under the same rate group (PKG - Package incl. breakfast in this example), but since one package includes dinner and the other one a *****, only the cheaper ***** package will be shown to our guests.
Now we worked our way around it by creating an additional rate group for the dinner package, however this is causing us to create…
33 votes -
Ability to Edit the Base Rate on a Derived Rate
We often change how a promotional rate is priced, sometimes off BAR, then we might change it to equal AAA, or some other rate from our RMS. Currently if I want to change the base rate being used, I have to delete the entire rate plan and rebuild a new one.
6 votes -
Being able to assign specific room types to a rate vs. all being assigned automatically.
It would be helpful if we can select the specific room types we need to assign to a specific rate plan. Currently, we just need to add more restrictions if a room type cannot be sold under a rate plan.
2 votes -
Print/Export the Product and Rate pages
Have a printable or Export button available on both the
__ Bookable Service Product Page
__ Rate Management Page*Revenue Management: For both rate and product management, having an export/print option helps the properties keep detailed historical data of their products, a better cleanup, and easier financial analysis.
*Front Office: For potential Upsell purposes
2 votes -
Add more product rules feature
Create more options for the product rule creation. There should be an option to select a limit to the amount of each product available in the system to avoid overselling.
1 vote -
Adding occupancy starting and ending time on the hourly service
When creating a Hourly Service to sell hotel rooms during the day, we would like to have the possibility to add occupancy starting time and ending time to this service.
To be able to sell room during the day on different time slots, we're first going to set up the Hourly Service. We are then going to create Rate Plans on which we add "Closed to stay" Restrictions on selected hours.
With this setup I can sell my day rooms on different time slot and at different rates.However this configuration does not allow us to set up the Occupancy…
3 votes -
More Intuitive Interaction/Navigation for Restrictions Page
(1) When filtering out the Start and End date fields to search "applicable" or "created" interval, it should intuitively grey out dates past the start date and then prompt the user with future dates within the same calendar period (future in general). Users should not be expected to keep clicking on dates to select the desired dates.
(2) Once you access a restriction, and edit it then you click "<=" to go back to the restriction page/dashboard. However, the dates previously selected have been reset to the current/default "applicable" window. The clients would like to not keep selecting the dates…
2 votes -
Restriction - ability to see which rate is open on any given day in addition to see which rates or which restrictions are in place
Option to see which rates are open in addition to see which rates are closed (on some high city wide - we want ALL rates closed and only one open). This would make the check and balance more efficient.
1 vote -
Child pricing in percentages
Ability to manage child rates as a percentage of adult rates, automatically adjusting them in response to changes in adult rates. This enhancement aims to streamline rate management, improve operational efficiency, and maintain consistent pricing strategies.
4 votes -
Multiple restrictions in place at the same time
Currently the system has two logic when you want to apply an exception to a restriction: merge with existing exceptions or replace all exceptions but sometimes it is behaving the same way.
For example: I want a rate to be available if people stay 3 nights or 7 nights (not 4, 5 o 6 as this will create availability gaps), the system does not allow you, when you try to put the second exception it replaces the first one. The solution I have been given its to create 2 different rates, but I cannot create a new rate every time…
3 votes
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