290 results found
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Product limit
Two customer scenarios highlight gaps in the current product setup:
Per-person products/fees (e.g., spa/massage): For spaces that accommodate multiple guests (e.g., a villa for 12), only some may use a service (e.g., 4 guests want a spa). Currently, there’s no way to select a quantity per product for partial occupancy.
Pet fees: Customers want to charge per pet (e.g., $30 per dog) and allow multiple pets to be added. Currently, the only workaround is creating separate products for each pet count (e.g., “Pet Fee – 1 dog” $30, “Pet Fee – 2 dogs” $60), which is cumbersome.
Request: Add flexibility…
1 vote -
Filter the restriction calendar by rate or rate group
Adding a filter option in calendar view, so you can see the calender for just one rate or rate group.
1 vote -
lead-time specific restrictions
a direct way to set minimum length of stay restrictions that depend on the booking window—for example, enabling 1-night stays when booked within a week of arrival but requiring a 2-night minimum otherwise. lead-time-specific rules would make for a better occupancy and facilitate further processes.
1 vote -
Restrictions consider departure date
Currently restrictions only consider the arrival date and not the departure date.
This means that if I want only allow bookings at my property from today - 365 days from now, setting the below restriction is not enough to close out the property from day 366 onwards. This restriction will allow a reservation to start on day 1 - 364 and end any day afterwards.
Restriction type: Closed to Stay/Arrival/Departure
Maximum advance: 365 daysThe best current workaround is to set the below restriction. However, this restricts stays arriving on day 336 - 365, and also for more than 30…
2 votes -
Voucher / Promo Codes for a € discount on the booking amount in the booking engine
Being able to offer a voucher / promo code that allows for a price reduction from the booking amount. E.g. using code "Spring100" in the booking engine to receive a 100 € discount on the price. That is sometimes more effective than offering a %-discount.
1 vote -
Cancellation policies per room category within a single rate
We’d like the flexibility to define different cancellation policies per room category, without creating separate rates.
Example:
- Standard Room: free cancellation up to 7 days before arrival
- Suite with Sea View: free cancellation up to 14 days before arrivalBoth should be part of the same rate, shown consistently across booking channels and internal systems.
Maybe as a rule?Thank You!
1 vote -
Special event T&C
Just heard from MEWS premium support that it is not possible to apply a non refundable full deposit policy(For all Rates/Levels) to a certain date or date range for a special event. This is possible with other PMS providers so please could I ask for this feature to be created.
1 vote -
Recurring Restrictions
It would be helpful to be able to set up recurring restrictions. For instance, our property is closed 1-30 JUL every year. We also restrict many rates during our Festive Period 15 DEC-15 JAN. Rather than process these each year, it would be much more useful to be able to set it to reoccur every year (similar to a birthday in an Outlook calendar).
1 vote -
Cancellation Policy Overwrites improvement / bug fix
Currently if you set a cancellation policy overwrite for a rate group there are several issues:
- The overwrite policy is not reflected within the email templates
- The policy only applies if the arrival date falls within this period. There is no way to define an inclusion rule
Let me explain this with an example. If I set a 14d cxl policy for New Years 31. - 01.01., the confirmation email will still state my standard 3d cxl policy. If a guest stays for two nights 30.12 - 01.01. the policy won't even apply because his arrival date doesn't fall on…
2 votes -
Fixed start dates for voucher booking engines
Would it be possible to configure fixed start and end dates for the "voucher" booking engines?
To improve the guest experience when promoting a time-limited rate, it would be ideal to define a default start date for the voucher that aligns with the start of the promotion. If the selected date is before this, the default would adjust to the actual current date.
Likewise, if a user searches for availability beyond the promotion’s end date, rather than showing a generic “No availability” message, it could display “Sorry, this offer has expired” with a redirect link to the main booking engine.
…
1 vote -
Action log in Atomize / Mews RMS
It would be a great addition to the system to have an action log or in some way showing which user made a price or hierarchy override, entered a note, etc in Atomize/Mews RMS.
1 vote -
Create rates and promotions by using Prompt
Will there be a time in the future where we can prompt the system to create rates, restrictions and promotions the same way we prompt an AI, and all the mapping will be done seamlessly: ex.
Please create a rate plan called "Summer Break" for all my properties. the rate needs to be 15% off BAR, and require a minimum 2 nights. the rate needs full pre-payment and can be booked on direct channels and all OTAs.
1 vote -
Maximum advance restriction for Web Booking Engine
Use case:
We want to offer a last-minute rate in our web booking engine to increase and stimulate a last-minute pickup. This rate should ONLY display for dates that fall between a maximum advance period of 7 days.Existing restrictions can be set up to affect the arrival date, however cannot limit the departure date. (rate-specific)
It would be useful to have this option within the restriction options.
Work-around:
To achieve the above scenario, is only possible using maximum advance and maximum length restrictions for each night individually. In our case we want to offer a last-minute rate maximum 7…1 vote -
Occupancy and Revenue Graph
A coloured graph that clearly states occupancy and revenue YOY comparison.
1 vote -
Whenever you create a block, Mews makes a "virtual rate code"
Whenever you create a block, Mews makes a "virtual rate code" for the group block. This becomes a nightmare when collecting rate code data from Mews API. Especially when ONLY American English is auto-generated for short name. Default language is based on user, not property so if one user has something else than American English, then the rate code name in database becomes blank. it should auto generate in american english short name no matter what language user uses.
14 votes -
Be able to limit rates
We have rates with rental services included. As we only have a limited number of stand-up paddles, for example, it would be great to limit this arrangement: “this rate can only be booked 5 times per night”.
I currently have to regularly check whether the rate has been booked in order to close it manually for these nights.1 vote -
1 vote
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Let the base rate be a real base rate for other rates instead of individual rates for each room
In the basic rate, the price adjustment for additional occupancy or negative occupancy should be individually adjustable for each room. The invoices become increasingly distorted the greater the price difference between the rooms.
The children's prices should either be adjustable as a percentage or also be adjustable per room, as the distortions here are also very strong.1 vote -
It would be helpful to see in a snapshot the rates of each room along with its restrictions and be able to modify easily those MLOS and rat
It woudl be very helpful if we could visualize the calendar of availability along with the rates published and be able to see the MLOS restrictions and be able to modify these individually with 1 click.
1 vote -
Produkte zeitlich & in der Anzahl begrenzen
Bei vielen Artikeln ändern sich jedes Jahr der Preis. Es wird im System sehr unübersichtlich, wenn wir für jeden Jahr ein neues Produkt erstellen müssen, diese aber immer wählbar sind.
Es müsste also möglich sein, dem Produkt einen Gültigkeitszeitraum zuzuweisen z.B. 01.01.-31.12.2025.
Zusätzlich wäre es hilfreich, wenn in einer Buchung die Anzahl angegeben werden kann, wie oft das Produkt hinzugefügt werden soll. z.B. ein Produkt Halbpension welches pro Person pro Nacht gebucht wird bei einem Aufenthalt von 4 Nächten nur 2x gebucht werden soll.4 votes
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