Skip to content
← Welcome to the Product Ideas Forum

Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

Categories

JUMP TO ANOTHER FORUM

(thinking…)

What is the problem you're trying to solve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

212 results found

  1. Top/Frequent Guest Report

    Would be very useful to have a report in Mews that lists our hotel's most loyal guests, who have stayed/spent the most. This would make it easier to identify the guests e.g. for recognition purposes.

    76 votes
    idea to upvote  ·  6 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  2. Include Optional Bookings Data in Availability & Occupancy Report Export

    Currently the 'Optional Reservations' and 'Optional Blocks' are available in the dashboard view of the Availability & Occupancy Report. However, this data is not included in the export. Please make this data available in the export as well so we can work with it.

    18 votes
    idea to upvote  ·  3 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  3. Store and pull reports for guest allergies

    We need a way to notate guest allergies in their profiles and pull reports. At minimum, we need a way to be able to pull a PRINTABLE report that includes reservation notes, where we are currently noting allergies for our kitchen and housekeeping staff. This is vital to operations for our property and for our kitchen specifically. Our chef currently has no way to efficiently and effectively pull guest food allergies directly from Mews when he is writing the breakfast menu. We are forced to use a separate system which, naturally, causes food allergies to occasionally fall through the cracks…

    28 votes
    idea to upvote  ·  3 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  4. More filter options in check-in flow

    Enables you to create filters to highlight all online check-ins and a filter to highlight those that are:

    Inspected
    clean
    dirty
    out of order

    5 votes
    idea to upvote  ·  2 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  5. Receive a daily no-show report.

    It would be great if we could receive a no-show report, either as an xml attachment in an email, or a pdf report through email.

    Currently the only way to check no-shows is on the day itself and there's no way to really gather statistics from this unless you keep track yourself.

    19 votes
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  6. Selection of multiple room categories within the availability & occupancy report

    It would be helpful to select multiple room categories within the availability & occupancy report.
    At the moment it is only possible to select all or one room category. If you like to check on the availability of only a few space categories you have to search the whole list.

    27 votes
    1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  7. Filter the in-house guest report by product

    With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.

    6 votes
    idea to upvote  ·  2 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  8. Space upgrade report

    Create a report that shows space upgrades purchased through Online Check in

    4 votes
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  9. Export button under product checklist

    We would like to add an export button under the tab Reports, product checklist. We need these lists for our daily operation to be printed.

    20 votes
    1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  10. Standardization of Reports

    Proposal: Standardization of Reports

    Inconsistent Data Presentation:
    Reports are currently displaying different data sets.

    Varying Criteria:
    Not every report uses the same criteria to present data, leading to discrepancies.

    Divergent KPIs:
    As a result, each report shows different key performance indicators, depending on the data and criteria used.

    Risk of Misinterpretation:
    These inconsistencies can lead to confusion and may result in misleading statements or incorrect insights.

    Harmonized Reporting:
    My goal is to harmonize all reports so that every report shows the exact same data. Since all the data originates from the same source, there should be no discrepancies between reports.

    2 votes
    idea to upvote  ·  1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  11. Breakfast list to be printed with room number only

    Hi Mews

    We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.

    Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?

    Warm regards

    Thank you!

    6 votes
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  12. Type and tab instead of clicking from calender to change date in report filters

    It would speed up the selection of dates in the filters if one could just type then press tab key. Ideally it would auto populate the current year. Also, some date selections do not adjust the end date based on the selected start date so it takes quite a lot of clicks to, say, get the view of your OCC for next week. Same for changing rates for date ranges etc.

    3 votes
    idea to upvote  ·  1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  13. Report for product cancelations including reason

    We have a mandatory field for canelationreason when we cancel a product, but there is no report for checking this proccesses.
    We need a report sorted by products with reason, guest name, booking date and cancellation date etc.
    As it is now, checking is extremely time-consuming because you have to search for everything individually.

    16 votes
    0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  14. Bills & Invoices Report: Filter Credit Note Counters (Italy)

    Currently, only Bill Counters have filters in the Bills & Invoices Report - We should consider the Credit Note Counters as well.

    3 votes
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  15. printable reports : Check-list

    Make the checklist report printable/exportable to create a communication report for the reception and the restaurant. It should provide a list of the different rooms with their packages: breakfast and dinner options, along with the number of people in each room. This will give a detailed summary to bill the correct amount per room. It must be printable, as screenshots are not an option when there are many reservations. This report can be used for many products, not just restaurant items.

    All reports should have the option to be printed, because not everyone in a hotel has access to a…

    5 votes
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  16. Reports via email

    It would be great to have reports scheduled via email so that we can monitor multiple properties production / res made yesterday / manager flash via pdf quickly on an email instead of running each single report

    1 vote
    idea to upvote  ·  1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  17. Product Checklist Date Filter

    When you change the date filter and open a reservation, the preselected date resets back to the current date instead of the date you selected which creates an extra step for properties.

    2 votes
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  18. Name scheduled report excel sheets

    Hi,

    Even though we can name the schedule, we receive the report with its standard name: Accounting Report - Reservation Report....
    This creates confusion as we use the same report with different filters every day, but both are named the same...
    Could it be arranged that the report (excel sheet) inherits the name of the schedule?

    Thanks

    1 vote
    idea to upvote  ·  1 comment  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  19. Reservierungsbericht nur mit An-Abreise, Personenanzahl (Kinder und Erwachsene), Produkte und Notizen

    Ein Bericht, ähnlich dem Reservierungsüberblick nur mit folgenden Informationen für das externe Housekeeping:
    1. Gliederung in Zimmerkategorien
    2. Anreise und Abreise
    3. Name des Gastes (optional)
    4. Anzahl Personen gegliedert in Kinder und Erwachsene
    5. Produkte (Hund, Late Check-out, Early Check-in usw.)
    6. Gästenotizen und Hauseigene Notizen

    Dieser Bericht sollte ebenfalls automatisch gesendet werden können.

    3 votes
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  20. Show balance in reservations overview at arrivals and departures

    It would be helpful to see the the balance of the reservation in the reservation overview

    1 vote
    idea to upvote  ·  0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?
← Previous 1 3 4 5 … 10 11
  • Don't see your idea?