Store and pull reports for guest allergies
We need a way to notate guest allergies in their profiles and pull reports. At minimum, we need a way to be able to pull a PRINTABLE report that includes reservation notes, where we are currently noting allergies for our kitchen and housekeeping staff. This is vital to operations for our property and for our kitchen specifically. Our chef currently has no way to efficiently and effectively pull guest food allergies directly from Mews when he is writing the breakfast menu. We are forced to use a separate system which, naturally, causes food allergies to occasionally fall through the cracks and result in negative feedback and potential revenue loss.
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Leif Penning commented
Hi Nora,
as a hack until Mews provides a list.
You can use the housekeeping list with guest- or reservation notifications. Very annoying because of the layout, but you get the necessary information including a poorly designed printout :-P
Better than nothing.Best regards
Leif