230 results found
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Vouchers that can be used for same day bookings only
Allow in restrictions the option to apply to same day bookings only. Right now you can only choose a 1 day restriction instead of same day.
2 votes -
Overriding Dependent Rates
Some of our rates are stand-alone during the week and dependent during the weekend. At the moment we have to ajust the weekend rates manually each time the base rate changes as mews doesn't support rate manipuliations on a daily bases per room type. We would definitely need the option to adjust dependent rates the same way as you adjust the base rate.
33 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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create a link in rate discription
it would be great if it is possible to add a link in the rate description and this will be showing on the website and on the email.
1 vote -
voucher codes not working
this has happened since the change of company billing / error comes up as there are no public rates available despite voucher code having been added.
only public rates are now showing when making a booking.please solve asap as it causes huge errors with rates and cancellation settings.
1 vote -
issue with voucher rates not showing?
there seems to be an issue that the rates linked to vouchers are not showing up when making a booking.
would you mind checking please.
thanks1 vote -
Rate buckets & restriction based on occupancy
At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.
Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…
119 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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inclusive packaged rates
Where one has rates setup and sold inclusive of the the package e.g. Breakfast, @ R1500.00 single or double inclusive of breakfast. In MEWS rate setup it is required to set a negative occupant adjustment for the value of the breakfast in order to correctly quote the rate for the single room booking @ R1500.00
Where you have derived rates, one normally sets the rate up against the base rate with its relative % adjustment. e.g. -10%, however as the base rate has the negative occupant adjustment for the breakfast to too is discounted on the single rate published. Therefore…
3 votes -
Adjustments on Rate
When you have made an adjustment to a rate you have to go through the whole year to see that adjustment.
I.e. I have a base rate on 800 SEK. I have an adjustment that apply every sat - sun. That lower the price to 650 SEK. It's easy to do and hard to manage.
What if I'm not happy with the lenght of it or want to do adjustments to that adjustment. There is no overlook on what adjustments are applied. The only thing I can do is change the date and the start scrolling. How far did someone…
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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SERVERAL VAT AT THE SAME PERCENTAGE
It will be great to have the opportunity to have two differents VAT at 10%. One for food and one for accomodation.
19 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restriction suite à un check-out et avant le prochain check-in
Pourvoir définir qu'un check-in ne peut pas avoir lieu avant un certain délai suite à un check-out.
Ce délai peut-être pour certaines catégories de logement ou juste pour certains jours de la semaine.Par exemple:
nous n'avons pas d'équipe de ménage un we, donc interdire les réservations avec une arrivée le dimanche si un départ est prévu le samedi.
Et inversement, une arrivée est prévue un dimanche, la chambre ne pourra pas se vendre si le check-out de la nouvelle réservation est la veille.27 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Rate url
Would it be useful if it was possible to generate a direct booking url for each rate you create.
This will enable you to link your promotions directly to the Booking Engine.
It will also allow you to provide your corporate clients with a link directly to their rate, as a supplement to the rate access voucher
1 vote -
bug with vouchers / rates
we seem to have an issue suddenly when creating a booking where the voucher rates are not displayed when attaching a company. this company has not got a voucher attached and if we leave the company blank, the correct voucher rates will display and are bookable.
this never happened before, so it looks like something has gone wrong in the last couple of hours.
thanks for checking2 votes -
enable assigning a voucher when in the rate overview
when creating a rate (or amending it), it would be handy if you had the opportunity to see what voucher(s) the rate is linked to and more importantly that you are able to amend it there and then.
now you need to remember the long name (we have a lot of the same names "corporate rate") and hoping you pick the correct one! not very efficient use of our time.2 votes -
Derived rates to have different adjustments per day
Example: Non-refundable to be 5% cheaper on a Monday, but 10% cheaper on all other days
5 votes -
Hurdle rates
The term Rate Hurdle also known as Lose-It Rate refers to a type of rate that sets a threshold that must be crossed by the channel manager to reserve a room. It generally frames the case at which a hotel is better off leaving the room vacant than to sell it. Hotels commonly do this in peak times in advance of reservations. The Hurdle Rate helps informing that rooms should be sold to whom, when and at what price to achieve maximum profitability for a hotel.
1 vote -
rate changes by changing date
if you want to extent a made booking, the price will automaticaly change. Also if you have fixed rates for a customer group, it changes to the daily rate, which is extremely wrong and not helpful.
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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improve conditional rate settlement triggers (Physical vs Virtual cards)
At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:
If Card type = Physical, then charge on confirmation
If card type = virtual, then charge on start dayThis conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Override dynamic rates
Same idea here as what we can do with static rates.
I.e. If we have a company rate that has 10 % off BAR. For next year they contract 15%.
We have to wait until the date that the new contract starts and change the "Relative Adjustment" instead of being proactive and set the price beforehand with an override.
This makes it bad for the customer as well cause they might want to book in advance but still get the old contract rate even tho they have a new rate coming up in just a couple of days.
4 votes -
Room Type Overbooking
Functionality to allow Room Type Overbooking while maintaining total capacity of the hotel.
When noticing high volumes of demand for standard rooms and upgrades won't sell, you can allocate an amount of rooms you want to overbook on the standard room while still maintaining the total capacity of the hotel.14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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product
Possibility to add a product automatically only for the second person occupying the room (at the moment the Product Rule affect either all people in the reservation or all nights in the reservation)
1 vote
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