2152 results found
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Custom count of stay products
Allow custom count of stay products based on per night selections
52 votes -
Occupancy Report Category Name to be Frozen
When viewing over 2 weeks of occupancy and you scroll right, the name of the categories disappear. Keep it frozen so you never loose sight of what category you are looking at.
51 votesReview of Mews Search starting and in exploration phase
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51 votes
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ACTION LOG FOR CHANGES MADE ON ALL CUSTOMER PROFIL
It will be great to have the opportunity to see all the changes made on all the customer profil, more particulary if a classification has been modified or take off. We have the opportunity to see it on a specific custumer profil, but we need to see all in the action log from the dashbord.
50 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to mark messages as 'Completed' without replying to them.
Sometimes a guest messages us on the MEWS platform, and then calls and we are able to answer their enquiry over the phone.
I would then like to be able to mark their message as completed without the guest having to see. This way the next person on front desk will not come along and think that the enquiry still needs to be answered.50 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add the associated account to the bill over the API
Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
It will allow us to be more efficient, avoid changes and manual work.49 votes -
Reservation overview report
Please add the possibilty to change the view for the report to a list variant with more filter posibilities: Company, Guest, Room, A-Z etc. just like the accounting report.
The current form of card view is too ******* the eyes and thus not work enviroment friendly. Since it is for 4 lists in 1.
49 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add already created reservation to an availability block
If a reservation is made outside of the Availability Block for there to be a way to add it into the picked up reservations after the fact.
49 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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create possibility to choose date for external payment
we would really need and appreciate the possibility to be able to choose a date for an external payment. Right now, the date when you put it in mews is chosen, but we offen have bank transfers during the weekend that can only be put in mews on monday. It is very important for our accounting though to have the day of receiving the money in mews, not the day of recording in mews.
49 votes -
Optional bookings - released status ( and not cancelled)
When making optional bookings, this means we are holding a room/rooms but the booking is not confirmed.
If this bookings is never confirmed, we should have an status called released instead of cancelled, as you are not really cancelling the booking, you are releasing the booking.49 votesHello from the Mews product team,
Thank you for the feedback, we have updated this feature as one to be upvoted.
Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.
Should you have more information that you would like to share regarding a “released” reservations status or reporting, please feel free to do so in the comments below.
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Under Space Categories, add a feature so that extra capacity is for children only.
My suggestion is to allow for extra capacity in space categories to be for children only. All my spaces are standard occupancy of two people with some spaces having extra capacity set at two. As a property want to be able to specify 2 adults + 2 children and not potentially attract booking for 4 adults.
49 votesHello Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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add validity period in product rule
add a validity period for product rule.
for example : Valentine dinner or mandatory new year'event valid only 1 day per year
can also be used to change price of a product49 votes -
49 votes
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Group splitting
Please make it possible to split group reservations.
49 votes -
New Rates with fixed dates
Create a Rate for a concrete period of days (without using Restrictions)
48 votes -
Room move vs. re-allocation in action log
Would it be possible that a room change and a physical room move be separated and able to be reported as such in the action log?
48 votes -
Fast forward to overbooked reservation in timeline
Fast forward to overbooked reservation in timeline
it would be a nice feature, if we had the function to klick on the red bar (when overbooked in a category) in the timeline to fast forward directly to the (next) overbooked reservation.
Currently we have to do it like that:
To quickly find an overbooked category, follow these steps:
1. Go to the Reservation report from the dashboard or Main Menu > Reservations > Reservation Report.
2. Use the following filters: Mode: Detailed, Filter: Arrival, Start: Today’s Date, End: As far into the future as you wish to go, Status: Confirmed,…47 votes -
Display Cancellation Policy in Reservation Module
"If a reservation needs to be canceled, this can easily be done within the reservation module, however, it is not clear which cancellation policy may apply to the reservation at the time of cancellation. For this reason, displaying cancellation policies within the reservation module could help create clarity as it will be clearly visible before and during reservation management."
47 votes -
Split payment amount
Can we please have an option to split a payment ?
Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?46 votes -
Automatically move the charges to company account (paymaster)
We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)
46 votesWe’re building a feature that lets you automatically redirect products from guest bills to company bills. This will not support routing to a paymaster profile yet, but it may already help you.
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