224 results found
-
Personalised favourites on the dashboard
To make processes even simpler and quicker, it would be nice if every user could add menu items as favourites on the dashboard. For example, the path to the restrictions from the dashboard is quite long. A direct route would save time. Of course, this is only relevant for staff in the reservation department who need these settings. Hence the idea of making this customisable for each user.
At the moment, you can of course work around this via the browser, but a built-in option within the programme would be much more convenient.
6 votes -
Date in timeline
In the timeline, the date is displayed on the left side of the column. This causes confusion for us on a daily basis, since the reservation listed below the date actually checks in the day before. We would like the date to be centered in the column, so that the reservation is listed under both the arrival date and the departure date.
7 votes -
Remove AI-Agent
Please let us disable the AI-Agent and open a chat with a human agent / open a ticket immediately.
8 votes -
BRING BACK THE ARROW IN GUEST PROFILES!
There used to be an arrow to go from the guest profile back to whatever page you were working on. Now the arrow is only there when you manage a reservation, but not for the guest profiles. Please bring it back!
9 votes -
internal use default time the same as check-in and check-out time
We want the default times for internal use of the accommodations to be set to the same times as our check-in and check-out times:
Currently, the accommodation blocks for internal use are set from 12:00 to 12:00.
2 votes -
Remove passkey requirement for demo environment
We use a demo environment for training and development. Multiple demo users are not possible (we tried, but it did not work).
So we end up with one admin user account. Admin accounts are now required to use passkeys, but these are hard to share without an extensive password infrastructure.
2 votes -
Editing Restrictions in the Calendar
When editing restrictions in the calendar, there are currently a few points that make daily work more difficult.
When I edit and save a single restriction, the view always jumps back to the list view afterward. This is inconvenient because I then have to switch back to the calendar and find the relevant section again.
It is also difficult to check the dates in the calendar, especially when working with multiple rate groups and room categories. The date bar disappears when scrolling because it is not sticky. As a result, it is easy to lose track of which dates the…
2 votes -
affichage du calendrier
Serait il possible d'avoir le choix de l'affichage des numéro de chambre dans le calendrier? en effet celles ci sont affichées par groupe de chambres de même catégorie. Pourrait on choisir de les afficher par numéro de chambre et avoir ainsi une liste de numéros qui se suivent... plus pratique pour gérer par exemple les chambres communicantes quand elles sont de 2 catégories différentes. plus pratique également pour avoir un visuel ,dans le calendrier, d'un étage complet.
1 vote -
List closed invoice
Add the arrival date, room number, and a direct link to the reservation to the list of closed invoices.
1 vote -
Log ou rapport sur l'historique des tarifs
Serait pratique l’ajout d’un rapport ou d’un log historique permettant de suivre/ vérifier l’évolution des prix d’un tarif dans le temps.
1 vote -
Save preferred filters on the Task report
Currently, the report always resets to the “Deadline” date filter, requiring users to manually switch it (often to “Created”) every time they open it.
The proposed enhancement is to let users:
Save their preferred filter settings (especially date filter like “Created”)
Have filters persist after refresh or reopening the report
Optionally set a default view at user or property levelThis would reduce repetitive manual adjustments and improve daily operational efficiency for teams that rely on a non-default task view.
2 votes -
Make all days be selectible in the date selection UI
currently you cannot select a date which isn't allocated to the selected month, even though the days are visible.
This is something that takes away 1-2 Minutes a day when all other UIs I have seen in the last 10 years allow me to select, say, the second of August even though July is currently selected.1 vote -
Sortierung Print-Anreiseliste
Es wäre schön, wenn man die Anreise-/Abreiseliste nach Nachnamen oder Zimmernummern sortieren könnte. Die Option "Gruppieren nach" nimmt viel zu viel Platz weg.
Es ist sehr zeitaufwändig, jeden Tag eine neue Excel-Liste zu erstellen. Das wäre mit einem Knopfdruck sehr viel effektiver.4 votes -
Prevent dropdown menus from closing when the user scrolls inside them
When a dropdown contains more options than can fit in the visible list, the user can scroll inside the dropdown to reach the remaining options. That works as expected.
However, when all available options already fit inside the visible dropdown, scrolling while the dropdown is open closes the dropdown instead. This is easy to trigger accidentally, especially on a trackpad or mouse wheel.2 votes -
guest profile search
Search for guest profile by all dates. For example by typing in the address in the search area.
3 votes -
Age categories on Booking.com reservations received through Siteminder
Booking.com reservations received via Siteminder cannot always land with correct age categories. For example if you set 0-2 year olds as an ‘infant’. For SiteMinder, ‘Infants’ should use code value = 7 but Booking.com only send two codes to Siteminder (code 10 = adult and code 8 = child) therefore Siteminder cannot tell Mews that there is an infant within the reservations. The Channel Manager logs should read the age listed on the xml as well as the AgeCategoryCode.
1 vote -
Central Users actions are not included in action logs
In Action logs area, actions done by Central Users are not tracked. Considering that Central Users are also administrators of all properties, it is a significant issue that there is no visibility into the changes they have made.
We ask to include actions made by Central Users into action log.1 vote -
invoice notification email
The possibility to have a notification when an invoice sent automatically has failed or resulted in Dropped/Bounce. This would allow to be able to track if the invoices are correctly received by the guests/companies.
1 vote -
Breakfast List
Hi,
As my breakfast team is not using Mews, my reception team has to print a breakfast list for them every morning.
At the moment, we are using the “Guests in House” report, but it only includes the bookable breakfasts and not the additional breakfasts. Therefore, the report is incomplete.
My other idea was simply to use the Product Checklist and print it with Ctrl+P. However, not all rooms are visible in the printed version. The list displayed in Mews is almost twice as long as the one being printed, as the print version generally cuts off after the 4th…
2 votes -
Allow cancellation costs to reflect only the final cancelled stay after reservation amendments
We would like the cancellation cost calculation to reflect only the final version of a reservation at the time it is cancelled, rather than including cancelled nights from previous amendments.
Currently, if a reservation is modified several times before being cancelled, the cancellation cost report includes all cancelled nights associated with the reservation history. This makes the report difficult to interpret and does not reflect how many hotels manage cancellation fees in their daily operations.
We would like to have one of the following options:
A setting to calculate cancellation costs based only on the final reservation before cancellation.
Alternatively,…1 vote
- Don't see your idea?