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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2178 results found

  1. Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)

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  2. 1 vote

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  3. Restrictions based on availability. We work with one channel that sells our rooms very well but cannot be connected to our channel manager, when we have low availability we want sell the last rooms via that channel. That only works if we close our own booking engine to avoid overbooking. Therefore it would be great if Mews had the possibility to restrict reservations via its booking engine based upon availability.

    1 vote

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  4. Make a special reservation type: Group reservations: to open and you can see the company/travel agency to whom reserved the, date form to, how many persons, names, surnames, room tapes etc. needed information in one block, cud made the changes (for example ask to me)

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  5. An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to remove the room.

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  6. mews analytics - Include reservation purpose on the marketing report to check this data easily.

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  7. Currently we can 'Create a Key' for a reservation that isn't inhouse. I suggest this button isn't available for team members to click until the guest is in house. There is a 'Check in and Create Key' button which can be used initially, then once the guest is in house the 'Create a Key' button can be available to click. This will prevent guests being issued a key without being checked in accidentally.

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Include Invoice number and Space Number columns into Accounting Report, or include a standard column (i.e. booking number, invoice number, guest number or similar) in all reports (accounting report, posting journal, reservation report etc) so that the reports can actually be compared and linked between them easily without guessin gwhich guest name belongs to which transaction.

    1 vote

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  9. since a couple of weeks, the timeline doesn't automatically adjust when you change the dates on a house use booking. you need to refresh the page all the time, which is quite annoying.
    thanks for looking in to this

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Integration with Tourist Center Bern

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. For colour blind staff the dots for dirty, inspected, clean etc. do not help. It would be useful to hover over the room number to see the status rather than having to open each room.
    Currently the timeline is not accessible for colour blind.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. We need to differentiate the accounting category of the same type of transaction with different currencies. For example: Cash payment in CZK could have different accounting category than Cash payment in EUR.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Vouchers feature factually being able to be limited to only be used certain nights stayed (discounted events/corporates/groups). Vouchers are currently merely limited to be bought certain days. With this new feature we would avoid risk of subsequent guest Voucher misuse for other nights than the event/campaign period and/or a maze of Restrictions.

    1 vote

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  14. Should be able to add a product to a room that will increase/decrease room sales. For example, a guest goes like a no show but actually turns up so you create another booking and post as either accommodation supplement or a double room that you may have created, this will add the revenue but wont add as a room sale.
    A day use room will also not count as a room sale.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. The commander allows to post items with prices on the guest bills however it does not allow to add variable products. For us this would be a great feature as the PMS does not have a connection to the POS and the bar team could immediately add to guest rooms their bills.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. it would save a lot of time if the yellow out of order blocks could be split instead of us having to shorten them and create a new one for the other half when we only need to open up a room for a certain date.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. As we expand the capabilities of Space-Time on a frequent basis the use cases for it's usage grow. The current quota (or limit) of occupants that one can cap a Resource (Space) at is 100. This is not sufficient especially for properties offering Meeting and Events packages or using a Space for an event. There should be the capability to increase this further 100 occupants.

    1 vote

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  18. I would be helpful, if the housekeeping could see stay products which could for example be a fruit basket or pralines in the room.
    We have some rates for Specials that require a certain preparation from the housekeeping. Therefore it would be helpful, if the houseekeeping team could see the products and rates in their app.

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Holiday rentals/apartments that are dotted around a city/country will often have a situation where each room is its own category. Currently there is a limit of 120 per service. It's possible to create a service per region/city however this isn't very scalable when a region reaches 120 resources and then everything has to be split to a new service.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Mews to operate across Albania.

    1 vote

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