2195 results found
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Mews chat function improvements
all chats sent from the property should be a different colour than the guests message.
When a chat has been answered it should move to another field of answered messages so it doesnt get mixed up with unanswered messages.
possibility of accessing the chat through reservations and see previous conversation with a guest for example when checking them in.
1 vote -
Select multible items to delete from a bill
instead of having to delete one item at a time it should be possible to select more and delete all.
1 vote -
printable reports : Check-list
Make the checklist report printable/exportable to create a communication report for the reception and the restaurant. It should provide a list of the different rooms with their packages: breakfast and dinner options, along with the number of people in each room. This will give a detailed summary to bill the correct amount per room. It must be printable, as screenshots are not an option when there are many reservations. This report can be used for many products, not just restaurant items.
All reports should have the option to be printed, because not everyone in a hotel has access to a…
1 vote -
Option to sort (separate) bills in the 'billing' tab on date
For travel agencies and company guests with routing rules, it is very difficult to quickly identify the date of the reservation . It would be much more useful and convenient if we could have the arrival date displayed at the top of the bill. so there is no need to click on each booking to see the specific date.
1 vote -
Excel group Upload Room Number vs. room category
When uploading a group with Excel, the system assignes rooms based on room category, it would be benefiacial to assign based on Room number rather than room category.
1 vote -
Excel Group Upload by Room Number Vs. by room category
When uploading Group blocks with excel, the system assigns rooms based on Room category, it would be beneficial to assign based on room numbers rather than room category
1 vote -
Group reservation
Currently, it’s not possible to change the rate of an availability block once it’s created. To make any adjustments, the block would need to be deleted and a new one created.
It would be very helpful to have the option to modify the rate directly without having to delete and recreate the block.:)
2 votes -
Link reservation to booker
We would like to find the clients' reservation when searching for the organizer in the search bar
2 votes -
Suggestions for Streamlining Property Operations with PMS Tools
I’m exploring ways to optimize property operations and streamline workflows using PMS (Property Management Systems). Specifically, I’m interested in tools or features that can simplify:
Reservation Management: Efficient handling of bookings and guest information.
Task Automation: Assigning and tracking maintenance or housekeeping tasks.
Reporting and Metrics: Generating clear and actionable reports to monitor performance.
Has anyone tried integrating their PMS with tools like automated task management or guest communication? I’m currently looking into Property Automate and would love to hear experiences or recommendations for similar solutions.Looking forward to your thoughts and ideas!
1 vote -
Extend the time unit limit for hourly services
Extend the time unit limit for hourly service rate adjustments from 16 days to 370 days.
1 vote -
Confirmation package without listing all products included
I would like a confirmation for packages without mentioning all products from the reservation. These products are set as “Bill as package” anyway and are not shown separately on the guest's bill either. Just mentioning the rate name and total amount on the confirmation would be sufficient. Perhaps with the extension of the textual content of the package.
9 votes -
Add comments to reservation via reservation overview report
It would be extremely helpful to be able to write comments on reservation directly from the reservation overview report instead of having to click details->administer->properties and THEN be able to write a comment. After all of that, you cannot even just click back, because then you will come to the home screen and not the reservation overview report again. It would save us alot of time, especially us who write comments on almost every single reservation when we go through them for the day to check for extra needs, memberships etc :)
1 vote -
Add a pdf printable option to the new in house guest report
Add a pdf printable option to the new in house guest report
1 vote -
Choose prices per person when blocks are implemented
When a block is implemented, we wish to be able to choose prices per person.
1 vote -
Maintain rate code restrictions in blocks
That restrictions for rate codes are not affected in blocks. You can still pick up rooms.
1 vote -
Create tasks from the availability block report
We want to be able to write Tasks directly via the Block that is in the Availability block report. As you can do in individual reservations.
1 vote -
3 votes
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A report of all payments and deposit made in a specific date range and linked to reservations in specific date range as well
It would be really helpful to get a report of all payments made into a specific date range and linked to reservation in another specific date range as well (for example: list of the deposits paid in 2024 but linked to reservations for 2025)
1 vote -
Add more product rules feature
Create more options for the product rule creation. There should be an option to select a limit to the amount of each product available in the system to avoid overselling.
1 vote -
character limit
I have recently discovered a 1,000-character limit has been applied to (at least) the description of a new rate when I attempted to modify an existing description and add a new rate. Overall, not an issue. The problem to solve is formatting this description. Line breaks and blank lines entered when writing the description are no longer recognized and now the lines all run together. This is not a great Guest experience and is apt to cause more Guests to skip reading the description entirely when they see a big block of words. I hope this was an oversight when…
2 votes
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