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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2226 results found

  1. It would be useful if we could set a different price for the extra bed adjustment based on the room category (without having to create different rates for it). Additionally, we would like to be able to set different prices depending on the time of the year (example: extra bed in low season can be cheaper than extra bed in high season).

    1 vote

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  2. Prioritize clean rooms in the Room Auto Assignment feature.

    2 votes

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  3. we've noticed that when creating a reservation manualy from the PMS, on the “Details” page, the confirmation mode defaults is “Do not send”. By changing the reservation status (to Requested or Optional) or even back to Confirmed, the confirmation mode automatically changes from “Do not send” to “Send”. This can be a source of error if the person making the reservation doesn't notice it. I think it would be preferable for the confirmation mode to default to “Do not send”, and for the person making the reservation to change it manually if necessary.
    what do you think?

    1 vote

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  4. Die zu erledigenden Aufgaben in der Dashboard-Liste sollten auswählbar sein. Derzeit sind zuviel Nonsens-Aufgaben darin und die Liste verliert damit ihre Übersicht und ihren Sinn

    2 votes

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  5. Gäste mit Kostenübernahme-Erklärung von Ihrer Firma sollten am Terminal ohne weitere Zahlungsaufforderung einchecken können

    4 votes

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  6. Goedemorgen team,

    Wij draaien elke avond het Gasten in Huis Rapport uit voor onze nachtportier, via het rapport en dan print als pdf, top want dan zie ik alleen het kamer nummer en de gast naam!

    Maar als ik dit wil automatiseren en dus een automatisch rapport hiervan in de inbox laat komen heb ik enkel de optie tussen Excel, Json & CSV.
    Bij de Excel versie komt ook het email adres mee wat niet wenselijk is en de opmaak van alle drie zijn niet erg lekker lezen zoals het pdf wel is.
    Is het mogelijk om dit soort rapporten…

    2 votes

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  7. Right now, if a report is large (example: over a year's time), Mews is slow, and we therefore need to export in Excel instead of "View Report". It would be great if it could be exported to PDF as well.

    2 votes

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  8. Since we have a lot of prepayment our accounting legder is massive. It would be great to be able to filter to see only bookings with "open past revenue" and to filter the date of that revenue.

    2 votes

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  9. Create an automatic scheduled Reservation Report-link with specific filter on default. Just like the scheduled reports that we have today, but that we only receive an link / URL directly to the list in Mews. Also in a security perspective - that we don't have our guest's name sent to our emails everyday with all the booking information. It would be more secure to receive a link so you need to actually log in to Mews to have all the data.

    It is so much easier to handle the Reservation List directly in Mews, than operate with PDF.list's.

    1 vote

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  10. Find an easier way to add notes to a bill. Such as billing info. To be able to add this information and save it before issuing the invoice. For example if the name of the bill can appear on the top of the invoice

    1 vote

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  11. Ich fände es hilfreich, wenn über der Datumsleister auch eine Angabe der Kalenderwoche wäre.
    Auch beim Anlegen einer Buchung, wenn das Feld mit den Datumsangaben kommt, wäre es gut, wenn in klein und grau die KW daneben stünde.

    3 votes

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  12. For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.

    3 votes

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  13. This should be a cancellation report that includes the cancelled revenue plus the cancelled room nights of an availability block. To top this it would be great to see the cancellation reason and who cancelled it plus the option to export to excel.

    2 votes

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  14. Da die Rechnungen bei der Zahlungsmethode Überweisung auch auf Saldo"0" ausgestellt werden, rufen mich die Gäste an, ob die Rechnung bereits beglichen wurde. Zahlungsmethode "Überweisung" ist sehr klein geschrieben. Es wäre gut, wenn auf der Rechnung steht: Bitte überweisen Sie den Betrag bis zum..... . Das Saldo "0" kann weggelassen werden.

    3 votes

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  15. Créer un mail de proposition pour un groupe créé dans Bloc de disponibilité.
    Cela permettrai d'envoyer la proposition par Mews comme pour une réservation d'individuelle.
    Merci :)

    4 votes

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  16. When searching for forecasting future facing occupancy and revenue data, there is not currently a report that allows us to see occupancy and revenue data by month, by space category, and compared to the same data at this time in previous year(s).

    What I'd request is a report that allows the data to be formulated as compared to previous year(s) as of a specific date. The example would be if a property currently has 500 nights pre-booked for 2025 for $100,000 in gross bookings, and last year at this point there were 300 nights pre-booked for $65,000 in gross bookings.…

    2 votes

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  17. Hi there,

    I would like to ask if there is a possibility to work on a report in order to calculate the forecast for the coming months. I have been looking at both the ‘Manager Report’ as well as the ‘Reservations Report’, and unfortunately I can't find the way. Has anyone had the same question as me and found a way to work on it? Thanks in advance.

    Thank you in advance.

    Best,
    Asensio

    2 votes

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  18. Currently when you make a new reservation, the "public voucher" section lists all vouchers, even vouchers with expired "Reservation to" dates. I would like these expired vouchers to automatically hide if the validity date has expired so that we don't need to manage and delete old vouchers.

    3 votes

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  19. It would be great to have a list of all pro formas that have been sent, because now they cannot be found anymore once it is sent.
    For example, an extra selection under 'bills and invoices'.

    18 votes

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  20. Wir würden gerne über eine gefilterte Menge an Gästen oder Interessenten individuelle EMails versenden. Diese Emails möchten wir als Vorlage abspeichern können.
    Es wäre toll, wenn es die Möglichkeit zur Erstellung von individuellen Anschreiben und Emails gäbe. Ein einfacher HTML-Editor wäre wundervoll.

    3 votes

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