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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2226 results found

  1. Er moet een melding/pop-up komen als je een reservering met hond/huisdier verschuift naar een huisdiervrije accommodatie/kamer.

    1 vote

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  2. Enables you to create filters to highlight all online check-ins and a filter to highlight those that are:

    Inspected
    clean
    dirty
    out of order

    4 votes

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  3. Having a separate mail template for proformas would be useful as the information in the email with proforma attached differs from that of with a regular bill/invoice attached.

    1 vote

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  4. When adding a product to a bill, like a parking fee, it would be good to be able to add a note with the fee to the bill so that the note is also shown on the final invoice. If we for example have group/meeting reservations where everything is going on the same bill, for the customer it is occasionally important to know whose parking fees are actually on the final invoice.

    1 vote

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  5. A filter on allocated spaces to housekeeping, that filter out already assigned spaces. With the one we have now, you can assign the same room to more employeed by a mistake.

    1 vote

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  6. Within "Space configuration" page, I would like the list of space features to be displaying short names and also not listed in new line for each features, but have them in all 1 single line (wrap within the column) to save some space.

    1 vote

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  7. Good evening Mews team

    I request your support to enable the option to export the users created in operational mews, because when you want to perform an audit you have to be copying the data manually 1 to 1 and that makes it tedious.

    The data that the users have is required to be exported in a complete way to be able to have it at hand when required.

    NOTE: I have already performed and reviewed the steps having the admin of mews university and it does not give me this option, therefore I request the enabling.

    Greetings.

    1 vote

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  8. We would like to block the option of adding a Token to a Custom Link - we use the custom Links for passer by's, and would like to block the option of adding a token to this "paymaster" to avoid it to be changed at a later stage.

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  9. When a group booking is optional, costs are 0. This way we don't know how many revenue a group is holding. We'd like to see a tentative saldo and a definite saldo. So if a group still needs to be confirmed, we still want to see the costs involved.

    1 vote

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  10. Es wäre sinnvoll und einfacher, wenn man direkt vom Reservierungsbutton aus auch eine Gruppenreservierung / einen Gruppenblock anlegen kann. Der Umweg über den "Verfügbarkeits Blöcke" Bericvht ist sehr umständlich. Auch sollte man den Gruppenblick in der Verfügbarkeitsübersicht sehen können. Zusätzlich sollten Reservierungen die zu einer Gruppen gehören einfach erkennbar sein in der Zeitachse bzw bei den Anreisen, also ohne, dass man in jede Buchung klicken muss und schauen muss, ob diese zu einer Gruppe gehört. Eine Filterung der Anreisen nach Gruppe wäre ebenfalls sinnvoll.

    1 vote

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  11. Ich hätte gerne die Möglichkeit, einer Rate nur ein gewisses Kontingent zuzuordnen.

    Ich habe eine Frühbucher-Rate, möchte diese aber nur für eine begrenzte Anzahl an Zimmern buchbar machen.

    Wir arbeiten mit DIRS als Channelmanager, da konnte ich das als Regel einstellen (schließe diese Rate, wenn weniger als x Zimmer verfügbar sind).

    Sinnvoll wäre es, dies unter den Restriktionen einzutragen.

    Würde mich sehr freuen, wenn dies realisiert würde.

    5 votes

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  12. Can we consider adding filters and Columns for the following

    External Identifier (as seen in the Payment Report)

    Settlement Identifier (as seen in Payout/Payment Report)

    Bill Number for all rows> _now, bill numbers are only associated with a closed bill or issued invoice bill. Perhaps, it would be useful to have a piece of data that could be picked up by an Accounting Software at least.

    Owner > mostly, for items in the unpaid section as this is not considered a bill at this time. Therefore, it is worth considering adding item-level data as rows by including unpaid items/deposits as…

    2 votes

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  13. It would be helpful to have the Classification icon (most important the returner Icon) displayed in the reservation overview for the Kiosk check in the employer View.

    1 vote

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  14. It would be helpful to have the Classification icon (most important the returner Icon) displayed in the reservation overview for the Kiosk check in the employer View.

    1 vote

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  15. When I import into Mews Analytics the information from up to two years ago from the previous PMS, the template provided by Mews does not allow me to differentiate by type of room or flat. Therefore, it will never provide me with the ADR, occupancy or total revenue data by type of room/apartment. It would be very convenient to modify this in order to have a fully detailed history.

    1 vote

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  16. automaticly task for HSK on departure dates of guests if they booked online a late check out

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  17. Es wäre sehr hilfreich, wenn in der Debitorenverwaltung ( City Ledger ) die direkte Möglichkeit wäre, eine Zahlungserinnerung per Mail zu senden.

    1 vote

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  18. When you change the date filter and open a reservation, the preselected date resets back to the current date instead of the date you selected which creates an extra step for properties.

    2 votes

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  19. Now, when you enter a roomnumber, it shows partial confirmation numbers mostly. I want to quickly look up a guest by roomnumber, not only by name.

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  20. It would speed up the selection of dates in the filters if one could just type then press tab key. Ideally it would auto populate the current year. Also, some date selections do not adjust the end date based on the selected start date so it takes quite a lot of clicks to, say, get the view of your OCC for next week. Same for changing rates for date ranges etc.

    2 votes

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