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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2189 results found

  1. Add Minimum nights filter in Reservation report

    "For properties who would like to gather and view more statistics about length of stay, our reservation report would be a great tool for comparing these details. With an additional filter for 'Minimum number of nights', data analysis can become much easier as you can select exactly which items you would like to view."

    12 votes

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    0 comments  ·  Metrics, analytics and insights  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Additional export schedule file formats

    Add new type field in export schedule to choose between .xlsx, .csv or .pdf

    228 votes

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    idea to upvote  ·  29 comments  ·  Reports and dashboards  ·  Admin →
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  3. Separate group bookings in Reservation Overview

    12 votes

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    idea to upvote  ·  1 comment  ·  Group management  ·  Admin →
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  4. Automatic space assignment based on space feature requests/groups

    "If customers request a specific space feature, such as a balcony or a garden view, this must be processed after received so that an employee can manually assign such a space for that individual. Rather than manual assignment, however, properties may want to automate these feature requests. A new feature would enable the system to automatically allocate space assignment based on customer requests."

    87 votes

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    idea to upvote  ·  3 comments  ·  Space management  ·  Admin →
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  5. Custom count of stay products

    Allow custom count of stay products based on per night selections

    51 votes

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    idea to upvote  ·  2 comments  ·  Revenue management  ·  Admin →
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  6. Automatically send guest bills via email

    Introduce automatic sending of bills upon closing.

    230 votes

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    23 comments  ·  Finance management  ·  Admin →
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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

  7. Add cost center to invoice

    6 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  8. Attach photos to space status report

    Sometimes reporting issues for repair can be difficult to describe to your maintenance teams. However,we all know that pictures are worth a thousand words. Therefore,for clarification, adding photos to your Space Status report could help all departments communicate more efficiently, as you can report problems more accurately using visual cues.

    29 votes

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    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
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  9. Enhance overbooking management on Timeline

    Easier search, view or management of the overbookings on Timeline

    621 votes

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    idea to upvote  ·  37 comments  ·  Reservation management  ·  Admin →
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