1890 results found
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late check out for housekeeping
Hello. When we have a late check out booking could the color of the reservation change? so whoever is using the system can see that there are people checing out later.
it would helps out organizing the housekeeping and front desk tasks.112 votes -
Improve house account loading speed
House Accounts which are regularly used tend load/open slowly due to high volumes of transactions.
Can we move historical data (90days and older) to a separate account or only load the most recent data when opening the account (last 60 days)
This will assist efficiency and speed when charging to house accounts.
109 votes -
Shift handover reports
Implement shift handover reports for employees to pass on to the next shift leader
109 votes -
Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days
Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days, this makes planning staff for Restaurants, Housekeeping much easier. If you click on Occupancy then the data comes out, completely different. The overview for 14 days, would be a great asset and make life easier.
106 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Customizable Preferred Space Features
With the Preferred Space Assignment Strategy, properties should be able to customize their own Preferred Space Features linked to the guest's profile rather than the hardcoded ones
106 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Improved group booking mail template
Group booking tables should be improved visually to clarify all enclosed reservation details
105 votes -
Charge, Close and Check out
When in the billing screen of a reservation that is due out. It would be nice to have an option to Charge, Close and Check out.
This would prevent us from having to go back into the reservation status and check out the room manually
103 votes -
Comment section for confirmation letter
It would be nice when we send out the confirmation letters to our guests that there is a seperate section for special/important information to share with the guest. For example the exact room number or floor level for returing guests or critical information such as discount VIP status info.
101 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group Overview
We need a group overview where we can see upcoming groups (groups in our case means minimum 10 rooms or more per booking).
Just an easy overview of all the group (not individual booking) maybe a month ahead. It could be in a report or by similar to timeline.
The headline per group should be the travel agency name or company name.101 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Select all rooms when using House Use
When creating a House Use reservation it would be nice if you can select multiple rooms at the same time.
101 votes -
Creating the same task for the whole group
We have a bunch of big groups coming which all have the same task set up, for different departments (e.g. housekeeping and reception). It would be great to be able to make the same task once for the whole group, instead of doing 30-40 tasks individually. The same would go for if we need to make the same task for multiply departments, it would make it easier to just choose the corresponding departments.
98 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to un-merge a group
To alow me to unmerge group, when grouppen by mistaken
96 votesHello from the Mews product team,
Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group splitting
Please make it possible to split group reservations.
96 votes -
Limit availability sent to Channel Managers
Limiting availability sent to your channel manager could allow more control over booking sources as well as overall occupancy and availability figures.
92 votes -
Inventory count on products
Inventory on products should be possible. For instance limit a certain product such as pet to only x number sold pr. day.
As of now we have to close an entire product for all dates if this is sold out on one date.
This is causing loss of potential revenue as well as poor service for the guests.91 votes -
CREATE NOTIFICATION ALERTING A NEW TASK WAS ASSIGNED
It would be very helpful to create a notification alerting the department/employees that a new task has been assigned.
91 votes -
Link tasks to arrival / departure date
Task linked to arrival / departure date - ensure you are able to link a task to a specific event in the reservation like the departure date; meaning that if the departure date changes, so thus the task. Ideally, you should also be able to set a plus or minus days for this link (i.e. check one day prior to departure if guest has returned the DVD player)
89 votesHello from the Mews product team,
Thank you for your suggestion, we have updated the title of your request to " Link tasks to arrival / departure date" so that it is easy to understand and search for other members of the Mews community. Your request has also been updated as one to be upvoted by the Mews Community.
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89 votes
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Automatic space assignment based on space feature requests/groups
"If customers request a specific space feature, such as a balcony or a garden view, this must be processed after received so that an employee can manually assign such a space for that individual. Rather than manual assignment, however, properties may want to automate these feature requests. A new feature would enable the system to automatically allocate space assignment based on customer requests."
88 votes -
Group deposit
Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.
87 votes
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